Process international parcels and letters

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIA2045, 'Process international parcels and letters'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Process international parcels and letters' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.


Prepare to process international parcels and mail


Individual and work team priorities and responsibilities are identified and confirmed


Hazards are identified, risks are assessed and control measures are implemented


All work health safety (WHS)/occupational health and safety (OHS) and workplace environment protection procedures and requirements are identified, accessed and applied


Availability of parcels and mail for processing is identified and confirmed


Parcels and mail received from streaming are segregated into airmail, economy air and surface categories


Mail and parcels are weighed prior to processing


Process airmail parcels and letters


Operating procedures and performance standards are applied to sorting parcels and letters


Parcels are handled safely to minimise risk of injury to people and damage to parcels and letters


Airmail parcels are quarantined for stipulated period


Parcels and letters are sorted accurately and correctly by nation, in accordance with established priorities


Parcels and letters are documented and placed in appropriate containers


Completed bags are weighed and labels are generated and scanned


Containers of parcels are moved to consolidation/despatch area


Excess equipment is removed and work area is prepared for next activity/shift


International parcels and letters processes and surveys are conducted as required


Parcels and letters incorrectly classified and non-conforming items are identified, separated and re-sorted


Process economy air surface parcels


Operating procedures and performance standards are applied to sorting parcels and mail


Economy air and surface parcels and mail are held in temporary storage for the service standard time


Parcels and mail are scanned and sorted accurately and correctly by nation in accordance with established practices


Parcels and mail are documented and placed in containers


Containers of parcels and mail are moved to consolidation/despatch area using correct shifting equipment and labels


Excess equipment is removed and work area is prepared for next activity/shift


Information required to complete record of mail and parcels is provided and recorded, and records are processed in accordance with workplace procedures