Process parcels and letters

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIA2046, 'Process parcels and letters'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Process parcels and letters' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.


Prepare to process parcels and mail manually


Individual and work team priorities and responsibilities are identified and confirmed


Hazards are identified, risks are assessed and control measures are implemented


All work health safety (WHS)/occupational health and safety (OHS) and environment protection procedures and requirements for the workplace are identified, accessed and applied


Availability of parcels and mail to be processed is identified and confirmed


Appropriate sortplan is identified, accessed and applied


Parcels and mail to be processed are transferred to processing point


Labels for identifying mail destination are created and affixed to trays


Process parcels and mail manually


Operating procedures and performance standards are applied to manual processing of parcels and mail


Parcels and mail are processed accurately and correctly in accordance with priority for processing


Parcels and mail are handled safely to minimise risk of injury to people and damage to parcels


Parcels and mail incorrectly classified and non-conforming items are identified, separated and re-processed


Parcels and mail are sorted to their correct destination and placed in appropriate mail container for distribution


Complete parcels and mail process


Parcel and mail containers/bag racks are cleared down, sealed and labelled


Parcel and mail containers are weighed and labelled in accordance with workplace procedures


Information required to complete records of parcels and mail processed is provided and recorded, and records are processed in accordance with workplace procedures


Parcels and mail are transferred to next processing point using appropriate shifting equipment, and labels are scanned as required


Excess equipment is removed and work area is prepared for next activity/shift