Implement and monitor quality assurance systems

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIJ4009, 'Implement and monitor quality assurance systems'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Implement and monitor quality assurance systems' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan for quality assurance activities

1.1

Products and services to be quality assured and required resources, are identified

1.2

Objectives of the quality assurance activities are determined and discussed with those responsible for carrying them out

1.3

Proposed methods and techniques to be applied are confirmed and implemented

2

Implement quality assurance procedures

2.1

Resources required to carry out the quality assurance plan efficiently and effectively are accessed

2.2

Quality assurance activities are supported as required

2.3

Quality of operations, services or products is monitored and adjusted as required to meet organisational specifications and standards

2.4

Variations in the quality of operations, services or products from required standards are detected and reported in accordance with organisational procedures

2.5

Problems that affect or could potentially affect quality are identified and solutions are posed and reported to relevant person

2.6

Records are kept according to organisational quality assurance policy and procedures

3

Evaluate quality assurance procedures

3.1

Outcomes of implementing quality assurance procedures are evaluated against organisational specifications and standards

3.2

Suggestions for improving quality assurance procedures are made in accordance with organisational policy and procedures

3.3

Outcomes of the quality assurance activities are discussed with relevant parties and recommendations are made to ensure quality is maintained