Conduct internal quality audits

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIJ707C, 'Conduct internal quality audits'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Conduct internal quality audits' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Prepare for internal audit


Benchmarks for the quality audit are established/identified


Procedures required to be audited are identified and implications of non-conformance estimated


Technical and/or calibration requirements for audits are noted and (where necessary) appropriate support personnel are identified


Production schedules are examined to identify appropriate schedule for audit


Schedule internal audit


Audit timings are planned to ensure that relevant procedures are conducted within workplace agreed time intervals and timeframes


Audit frequency is adjusted based on importance of activities to the business unit, process or workplace changes or customer feedback


Contact is made with appropriate personnel and relevant appointments for the audit are made


Conduct audit and document findings


Methods for the conduct of the audit are established and confirmed


Observations and interviews are conducted with (any) required approved third party


Documentation of observations and interview responses is completed


Report audit results


Audit results are discussed with personnel associated with the procedures or standards audit


Audit reports indicate compliances noted


Non-compliance reports indicate location, relevant standard or procedure, and supporting evidence

Qualifications and Skillsets

TLIJ707C appears in the following qualifications:

  • AVI30408 - Certificate III in Aviation (Ground Operations and Service)