Elements and Performance Criteria

Element

Performance Criteria

1

Identify major areas of the workplace in terms of functions, organisational structures and occupations

1.1

The layout of the workplace, the flow of materials and goods where relevant and the work activities conducted in each work area are identified

1.2

Organisational structure of the workplace and the relationship of structure to each occupation and classification grouping is outlined

1.3

The types of facilities in the workplace, their purpose and (any) risk factors attached to them are identified

1.4

Equipment and technology used in the workplace are outlined in terms of function and physical characteristics

1.5

Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties

1.6

Key internal and external customers and the workplace areas that serve them are identified

1.7

Workplace hazards are identified and related hazard minimisation procedures followed

1.8

Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements

1.9

Workplace emergency procedures are identified and followed in real and simulated emergency situations

2

Organise and accept responsibility for own workload

2.1

Priorities and deadlines are established in consultation with others (as appropriate) and recorded

2.2

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

2.3

Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions

2.4

Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff

2.5

Additional support to improve work is communicated clearly to appropriate personnel

3

Apply ethical practices

3.1

Workplace procedures, regulations and legislation appropriate to the position are identified and followed

3.2

Commitments and undertakings to clients, colleagues and supervisors are met

3.3

Required confidentiality is maintained

3.4

Appropriate codes of acceptable and ethical work practices are applied

3.5

Workplace security policies are identified including the relationship to personal job role

4

Receive and act constructively on personal feedback

4.1

Suggestions on ways to improve work are sought regularly from appropriate personnel

4.2

Feedback is acted upon as required to improve work performance

5

Participate in identifying and meeting own learning needs

5.1

Operations of the workplace, workplace equipment and focus of endeavour are identified

5.2

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

5.3

Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements

5.4

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

6

Plan and organise a personal daily routine

6.1

Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

6.2

Clarification of requirements of tasks is sought when appropriate

6.3

Achievable time and other performance measures are agreed

6.4

Tasks are completed with variations to plan identified and reported