Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIO3012A, 'Manage disruptive and/or unlawful behaviour'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Manage disruptive and/or unlawful behaviour' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1Monitor passenger behaviour | 1.1 Facilities and transportation units under surveillance are regularly monitored to identify and record inappropriate behaviour 1.2 Potential problem situations are quickly identified and steps taken to defuse the situation in accordance with agreed procedures 1.3 Incidents which breach legislation are identified and appropriate action is taken 1.4 Surveillance equipment is operated within legal and workplace parameters |
2Identify and resolve disruptive/unlawful activity | 2.1 The nature of disruptive or unlawful behaviour is accurately assessed and, if possible, conflict is resolved using relevant conflict resolution strategies 2.2 Procedures are followed to isolate the offender(s) and minimise disruption to other passengers where appropriate 2.3 Assistance is sought from other staff and external support services where necessary 2.4 The situation is resolved and follow-up action is implemented according to the appropriate workplace rules, regulations and guidelines |
3Take action to control unlawful behaviour | 3.1 Assistance is sought from other staff and external support services where necessary 3.2 The nature of the offence and the consequences of the behaviour are clearly communicated to the offender 3.3 Staff involvement in the apprehension of offenders is undertaken within legal and workplace parameters |
4Report and document incident(s) | 4.1 Incidents are reported using the appropriate document format in accordance with workplace policies and procedures 4.2 All documentation is drafted in accordance with workplace rules, regulations and guidelines |