Develop workplace policy and procedures

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIP5037, 'Develop workplace policy and procedures'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop workplace policy and procedures' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop workplace policy

1.1

Workplace policy requirements are identified

1.2

Information is gathered from a range of sources to plan and develop policy

1.3

Stakeholders are identified and consulted as a key component of the policy development process

1.4

Policy option recommendations are made based on likely effectiveness, timeframes and cost

1.5

Identified workplace policy requirements are reflected in policy developed

1.6

Appropriate methods of implementation are agreed

2

Communicate workplace policy

2.1

Workplace policy and expected outcomes are promoted to key stakeholders

2.2

Expected outcomes, activities to be undertaken and assigned responsibilities are communicated to those involved in implementing the policy

3

Implement workplace policy

3.1

Workplace policy implementation procedures are developed and communicated to stakeholders

3.2

Strategies for continuous improvement are implemented

3.3

Responsibility to use recording systems for tracking continuous improvement is established and assigned

4

Review workplace policy implementation

4.1

Outcomes are documented and feedback is provided to key personnel and stakeholders

4.2

Outcomes of policy implementation are investigated

4.3

Records to identify trends that may require remedial action are monitored and used to promote continuous improvement of performance

4.4

Policy and or procedures are modified as required to ensure agreed improvements are made


Qualifications and Skillsets

TLIP5037 appears in the following qualifications:

  • TLI50713 - Diploma of Bus and Coach Operations
  • HLT45015 - Certificate IV in Dental Assisting
  • TLI50716 - Diploma of Bus and Coach Operations