Apply effective work practices

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIPC1003, 'Apply effective work practices'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Apply effective work practices' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.


Plan, organise and complete daily work


Work instructions and priorities are identified and interpreted in consultation with supervisor


Appropriate work plan or daily routine is determined and mapped out


Materials, resources or information needed to complete work is determined, collected, and organised


Work tasks are completed within designated timelines, quality standards and instructions


Problems that arise are dealt with in a practical, timely and appropriate manner and assistance is sought when required


Feedback is sought on work performance


Communicate effectively


Appropriate lines of communication with supervisors, colleagues and customers are identified


Effective communication skills and numeracy skills are used to gather and convey information


Appropriate non-verbal behaviour is demonstrated


Work with others


Work roles of self and others in the workplace are identified


Individual responsibilities and duties to the team are undertaken in a positive manner and in a range of situations to promote cooperation and good relationships


Customers and colleagues are respected


Use workplace technology


Appropriate workplace technology is selected and used in accordance with workplace and manufacturer guidelines and instructions


Workplace technology is inspected to ensure it is not damaged and is working properly, and precautions are taken to reduce risks


Appropriate action is taken when problems with workplace technology occur


Workplace technology is cared for according to workplace and manufacturer guidelines and instructions


Solve work problems


Problems are identified and practical or creative solutions are developed within scope of individual responsibility to rectify them


Assistance is sought from key personnel as required


Workplace problems are reported using appropriate workplace procedures as required


Adapt to change


New work requirements or situations are identified, clarified and adapted to


Range of possible practical or creative options to deal with workplace challenges are considered


Willingness to be open to and trial new ideas and techniques is demonstrated