Manage suppliers

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIR5014, 'Manage suppliers'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage suppliers' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.


Assess suppliers and build productive relationships


Criteria to effectively evaluate supplier services are developed and documented


Existing suppliers are assessed against criteria


Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified


Terms and conditions of suppliers to achieve service requirements are established and communicated


Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures


Evaluate delivery of goods and/or services against agreements


Quality of goods and services supplied is assessed against criteria


Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements


Contingency plans are developed should suppliers fail to deliver


Relationships with suppliers are managed to support effective delivery


Negotiate arrangements with suppliers


Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures


Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel


Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated


Resolve disagreements with suppliers


Disagreements with suppliers are investigated to identify validity and causes


Disagreements are negotiated and resolved


Amendments to agreements, as a consequence of the resolution of disagreements, are documented


Approval is sought and obtained for amendments


Approved amendments are communicated to suppliers and relevant personnel


Review performance of suppliers


Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators


Supplier performance is evaluated against purchasing agreement requirements


Suppliers are informed of evaluation outcomes as required


Recommendations about future use of suppliers are made to relevant personnel


Suppliers are deleted from supplier shortlist according to criteria