Support computer hardware and software for engineering applications

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver UEECS0032, 'Support computer hardware and software for engineering applications'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Support computer hardware and software for engineering applications' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to upgrade and maintain computer hardware and software

1.1

Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for a given work area are identified, obtained and applied

1.2

Scope of computer and/or peripheral hardware/software upgrade or maintenance is determined in consultation with relevant person/s

1.3

Relevant person/s is consulted to ensure work is coordinated effectively with others in accordance with workplace procedures

1.4

Hardware sub-systems required to upgrade and/or maintain computers and peripherals are obtained in accordance with workplace procedures and job requirements

1.5

Software versions are installed in accordance with workplace procedures and job requirements

2

Upgrade computer hardware and software

2.1

Computers are checked and isolated in accordance with WHS/OHS and workplace procedures

2.2

Computers and/or peripherals are dismantled, as required, for upgrading and parts stored to prevent loss or damage in accordance with manufacturer instructions and/or relevant industry standards

2.3

Upgrading components are fitted and computer/peripheral apparatus is reassembled in accordance with manufacturer instructions and/or relevant industry standards

2.4

Upgrading software components are installed in accordance with manufacturer instructions and/or relevant industry standards

2.5

Operating system, device drivers and application software are tested for return to service/customer in accordance with workplace procedures

2.6

Computer/peripheral apparatus is tested and prepared for return to customer

3

Maintain operation of computer hardware and software

3.1

Need to test and measure live work is determined in accordance with WHS/OHS and workplace procedures

3.2

Computers are checked and isolated in accordance with WHS/OHS and workplace procedures

3.3

Computers and/or peripherals are dismantled, as required, to find and rectify faults and parts stored to prevent loss or damage in accordance with manufacturer instructions and relevant industry standards

3.4

Faults are identified using tests and measured values of operating parameters of computer/peripheral hardware components in accordance with workplace procedures

3.5

Faulty components are re-checked and fault status confirmed

3.6

Operating system malfunctions are identified using tests of operating system configuration requirements in accordance with workplace procedures

3.7

Device driver malfunctions are identified using test of device driver software configuration requirements in accordance with workplace procedures

3.8

Application software malfunctions are identified and tests of software configuration requirements conducted in accordance with workplace procedures

3.9

Malfunctions are rectified using latest software versions, incremental updates and bug and security patches in accordance with workplace procedures

3.10

Computer hardware/peripheral device, operating system device drivers and application software are tested for return to service/customer in accordance with workplace procedures

3.11

Redundant files are removed and disposed or archived in accordance with workplace procedures

3.12

Methods for dealing with unplanned situations are selected in accordance with WHS/OHS and workplace procedures

3.13

Maintenance is carried out efficiently without waste of materials and energy or damage to apparatus, the surrounding environment or relevant services

4

Complete and report upgrade and maintenance activities

4.1

Work area is cleaned and made safe in accordance with workplace procedures

4.2

Written justification is produced for hardware software upgrade and maintenance

4.3

Upgrade and maintenance are documented and relevant person/s notified in accordance with workplace procedures