Fault find and repair high-volume office equipment

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver UEEEC0032, 'Fault find and repair high-volume office equipment'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Fault find and repair high-volume office equipment' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to find and repair faults

1.1

Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for relevant work area are identified, obtained and applied

1.2

Risk control measures are applied in accordance with workplace procedures prior to commencing work

1.3

Scope of the fault is obtained from documentation, relevant person/s and customer to determine work

1.4

Instructions for coordinating work with others are obtained from relevant person/s and applied

1.5

Materials required for work are determined in accordance with workplace procedures

1.6

Tools, equipment and testing devices required for work are obtained in accordance with workplace procedures and checked for correct operation and safety

2

Find and repair faults

2.1

Workplace risk control measures and procedures are applied

2.2

Need to test and measure live work is determined in accordance with WHS/OHS requirements and workplace procedures

2.3

Apparatus is checked and isolated, as required, in accordance with WHS/OHS requirements and workplace procedures

2.4

Fault finding is undertaken methodically applying principles of office equipment and using measurements of operating parameters and built-in fault indicators in accordance with manufacturer instructions and workplace procedures

2.5

Equipment components are dismantled, as required, and parts stored to protect against loss or damage

2.6

Faulty components are rechecked and their fault status confirmed

2.7

Faulty components are readjusted or replaced in accordance with workplace procedures

2.8

Effectiveness of the repaired component is tested in accordance with workplace procedures

2.9

Apparatus is reassembled, tested and prepared for return to customer

2.10

Unplanned situations are dealt with safely and with the approval of relevant person/s

2.11

Fault finding and repairs are conducted efficiently without waste of materials, damage to apparatus, the surrounding environment or services applying sustainable energy practices

3

Complete and report fault-finding and repair activities

3.1

WHS/OHS work completion risk control measures and procedures are followed

3.2

Work area is cleaned and made safe in accordance with workplace procedures

3.3

Justification is provided in the required format for repairs to apparatus, including components and materials used

3.4

Acceptance that the reported fault/s has been repaired is sought from relevant person/s in accordance with workplace procedures