Supply effective and efficient lighting products for domestic and small commercial applications

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver UEEEL0022, 'Supply effective and efficient lighting products for domestic and small commercial applications'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Supply effective and efficient lighting products for domestic and small commercial applications' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Engage with customer

1.1

Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for a given work area are identified and applied

1.2

Communication with customers is conducted in a professional and courteous manner in accordance with workplace procedures

1.3

Customer enquiries are responded to promptly and politely and in accordance with workplace policies and procedures

1.4

Appropriate interpersonal and communication skills are used to facilitate accurate and relevant exchange of information with customers

2

Clarify customer request

2.1

Appropriate questioning and active listening are used to determine customer needs

2.2

Customer requests are interrogated to clearly ascertain the most suitable lighting products

2.3

Customers are advised of technical and compliance specifications that need to be considered when choosing lighting products

2.4

Customers are provided with product information, available lighting options and assisted to identify preferred option/s

2.5

Product information to address customer lighting needs are identified and, as required, assistance sought from appropriate person/s

3

Supply lighting product

3.1

Lighting produces are supply as agreed with customer in accordance with workplace policy and procedures

3.2

Own work is monitored and adjusted in accordance with requirements for job quality, customer service and efficient resource use