Manage quality control procedures

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver UEPOPS509B, 'Manage quality control procedures'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage quality control procedures' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Plan for quality control


Occupational Health and Safety standards, statutory requirements, relevant Australian standards, codes of practice, manufacturers’ specifications, environmental requirements and enterprise procedures are identified, applied and monitored throughout the work procedure


Specifications are interpreted to meet customer need in accordance with standard procedures


Products/work is tested or inspected to determine conformance with specifications


Data is analysed and relevant information used to determine cause of quality variations


Analytical process improvement tools are used to identify and solve quality problems


Knowledge of process improvement techniques are used to facilitate work groups to assist in the identification and resolution of quality variances


Where appropriate, the teams and individuals roles and responsibilities within the team are identified and, where required, assist in the provision of the on-the-job training


Monitor quality control


Monitoring equipment is checked for correct calibration and environmental conditions confirmed to ensure reliability and accuracy of tests and results


Quality control process improvement measures are implemented and monitored in accordance with standard operating procedures


Deviation and fault data is collected and interpreted in accordance with standard operating procedures


Changes in quality performance is noted and further action recommended where required in accordance with standard operating procedures


Independent inspection, tests and audits are conducted, and design and servicing process monitored


Quality improvement system is monitored and maintained in accordance with standard operating procedures


Complete documentation


Calibration records of test equipment maintained in accordance with standard operating procedures


Updates of quality control process procedures are maintained in accordance with standard operating procedures


Audit quality control procedures


The quality system is audited, and results are evaluated in accordance with enterprise procedures


Audit results are documented and reports/recommendations are confirmed with the appropriate personnel


Recommendations relating to audit results are documented and confirmed with the appropriate personnel and in accordance with enterprise procedures