- BSBLED707A - Establish career development services
Establish career development services
Issue Date: October 2021
This unit applies to leaders seeking to provide career development services in accordance with professional standards.
Careers are unique to each person and are dynamic, unfolding throughout life. Careers include how a person balances paid and unpaid work, and personal life roles.
A wide range of career development programs and services may be provided in many different jurisdictions and delivery settings. Their object is to assist individuals to gain the knowledge, skills, attitudes and behaviours required to manage their life, learning and work in self directed ways.
This unit describes the performance outcomes, skills and knowledge required to plan, implement and evaluate career development services in accordance with professional standards to facilitate well considered career decision making by participants.
The unit also covers maintaining professional career development standards in an ongoing manner.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
This unit contains employability skills.
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
rigour in analysing, planning, implementing and evaluating career development services
collecting, evaluating and using appropriate information when forming career development strategies and related support systems and resources
appreciation of the diverse perspectives individuals can bring to any learning situation or the workplace as a result of their nationality, gender, ethnicity, experience, age, sexuality or disability
knowledge of organisational policies on career development.
Context of and specific resources for assessment
Assessment must ensure:
access to an actual workplace or simulated environment
competence is consistently demonstrated over time, and over a range and variety of situations providing career development services to a professional standard.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
completion of applied projects or learning activities such as plans for career development services, quality systems to support career development services and implementation plans
direct observation of contextual application of skills when developing quality career development services
oral or written questioning to assess knowledge of common patterns of thinking, feeling and behaviour, and the affect on individual career choices.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
BSBLED708A Conduct a career development session
BSBLED709A Identify and communicate trends in career development
BSBREL701A Develop and cultivate collaborative partnerships and relationships.
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
communication and teamwork skills to:
provide advocacy and support for the target group
establish and maintain professional relationships
consult with key stakeholders
literacy skills to read and interpret structurally intricate career development texts, and to develop reports which deal with complex ideas and concepts
planning and organising skills to:
research career development theories
plan career development services, support systems, resources and service delivery
keep accurate records and reports
plan and complete own professional development
problem-solving, initiative and enterprise skills to:
apply appropriate career development theories to meet client needs
analyse the career development needs of a particular client group and to develop strategies for career development
assess career development needs using professional and robust tools
self management and learning skills to:
maintain professional standards
comply with legislation, codes of practice, and organisational policies and procedures
act as a role model in the workplace
refer individuals to other careers development experts
technology skills to use communication technologies, electronic and IT support systems.
career development policy and procedures in the given context of application
common patterns of thinking, feeling and behaviour, and the impact on individual career choices
human psychology and needs in relation to career choices
organisational policies on career development.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Career development may include:
services intended to assist individuals of any age, and at any point throughout their lives, to make vocational, educational, training and occupational choices and to manage their careers, life, learning and work
Target group may include:
cultural background and needs
level of education achieved
learning styles and preferences
literacy and numeracy skills
predetermined service user group
Career development standards may apply to:
career related exploration
Career development standards:
are those competencies or codes set, recognised and authorised by a national body, for instance the Career Industry Council of Australia (CICA); this includes but is not be limited to the Professional Standards for Australian Career Development Practitioners (2006)
Support systems and resources may include:
career information and support materials
communication technologies, such telephones, TTY and email
electronic and information technology
meeting rooms and facilities
physical support services
policies and rules for clients to complete follow-up with contact staff or service providers
Quality career development service may include a mix of physical and electronic means to achieve:
adequate resource needs of the counselling service
capacity to offer a range of choices and advice
compliance with regulatory, professional and organisational standards
effective conflict resolution
identification and removal of any gaps in career counselling services
negotiation, advocacy, enterprising, coaching and mentoring skills
relevance, currency and appropriateness of services provided to individuals
satisfaction of needs associated with a specific context and target group
Effective action planning skills may include:
appropriate session closure
developing contingency plans
factoring in time lines
identifying and accessing resources
identifying and addressing barriers
reinforcing commitment and empowering individuals
Career development counselling may be:
occupation or position specific
general in relation to a number of occupations or an industry
one-off or ongoing
formal or informal
expanding and narrowing choice, or specific to a career choice
Plans may include:
career development plan for an individual or group
taking into account the:
needs of target group
resources required to access services (such as access to internet service providers, other technology or transport facilities)
Key stakeholders may include:
Boards/committees of management
organisational management and staff
private sector organisations/businesses
public sector organisations/agencies, especially regulators
suppliers and learning partners
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
|Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice||Yes||No||Comments/feedback|
|Research contemporary career development theories, models, frameworks and strategies in relation to a specific context and target group|
|Analyse codes of professional conduct and career development standards, and how they can be applied in work practice|
|Apply regulatory requirements, policies, guidelines, standards and resources|
|Plan for and undertake, ongoing personal professional development|
|Apply career development standards to all aspects of work role|
|Establish and maintain relationships with professional peers and service providers|
|Apply career development theories in preparing to work with specific target groups|
|Analyse career development needs of specific target groups|
|Plan for the support systems and resources required to provide quality career development service delivery in a specific context and for a target group|
|Apply effective action planning skills in career development counselling services|
|Establish ongoing professional and follow-up support for clients of career development services|
|Develop strategies for career development services to reflect the contextual needs and aspirations of the specific target group|
|Encourage individuals to commit to and access, career development services|
|Establish mechanisms to follow-up the provision of career development services|
|Implement strategies to ensure records storage, security and privacy in accordance with professional and organisational requirements|
|Establish referral procedures and contacts|
|Review career development services, service delivery strategies against plans and standards, and identify any gaps|
|Advocate for target group and individual career development needs and choices|
|Determine strategies to improve the quality of career development services|
|Discuss alternative career development strategies with key stakeholders|
Assessment Cover Sheet
BSBLED707A - Establish career development services
Assessment task 1: [title]
I declare that the assessment tasks submitted for this unit are my own work.
Result: Competent Not yet competent
Feedback to student
Assessment Record Sheet
BSBLED707A - Establish career development services
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent