Maintain employee relations
Issue Date: April 2021
This unit requires the team member to understand and apply store policy and procedures and local statutory requirements to maintain positive employee relations by acting to identify and minimise potential industrial problems, and implement dispute and grievance procedures where necessary. Those with managerial responsibility undertake this role.
This unit describes the performance outcomes, skills and knowledge required to maintain employee relations. It involves identifying awards and agreements, minimising potential industrial problems, and implementing dispute and grievance procedures.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)