Certificate IV in Animal Control and Regulation

This qualification is the industry qualification for persons undertaking animal control and regulatory functions. Animal control and regulation (also known as urban animal management) is a function provided by local and state/territory governments. It provides a community management service comprising four elements - regulation, education, information and infrastructure. It is highly recommended that whilst undertaking this qualification, the learner should have access to an animal control and regulation workplace through either paid employment or substantial periods of work placement or work experience blocks.

Job roles

The job role that this qualification describes is an animal management officer undertaking animal control and regulatory functions.


Packaging Rules

A total of fourteen (14) units of competency must be achieved as specified below.

Complete nine (9) CORE units

Complete five (5) ELECTIVE units.

CORE: Complete the following nine (9) units

add topic ACMACR401A

Comply with animal control and regulation requirements

add topic ACMACR402A

Assess and impound animals

add topic ACMACR403A

Identify and respond to animal behaviour

add topic ACMACR404A

Manage conflict situations within an animal control and regulation environment

add topic ACMACR406A

Carry out pound procedures

add topic ACMACR409A

Prepare and present animal control and regulation case

add topic ACMOHS401A

Maintain occupational health and safety processes

add topic PSPREG404C

Investigate non-compliance

add topic PSPREG405B

Act on non-compliance

ELECTIVE: Complete five (5) elective units.

Of these units at least three (3) units must be selected from the units listed below and two (2) additional units may be selected from within ACM10 or from any other national endorsed Training Package or accredited course. Units selected must be aligned to Certificate III, IV or Diploma and be relevant to work undertaken in the animal control and regulation sector.

add topic ACMACR405A

Euthanase sick, injured or unwanted pound animals

add topic ACMACR407A

Conduct community awareness programs

add topic ACMACR408A

Coordinate seizure of animals

add topic ACMSUS301A

Implement and monitor environmentally sustainable work practices

add topic BSBINM301A

Organise workplace information

add topic LGAEHRR304B

Operate council pound facilities

add topic LGAPLEM405C

Provide assistance in carrying out building inspections

add topic PSPGOV404B

Develop and implement work unit plans

add topic PSPPM401B

Design simple projects

add topic RTD2101A

Apply animal trapping techniques

add topic RTD4402A

Define the pest problem in a local area

add topic RTD4406A

Implement a pest management action plan


    Pathways into the qualification

    Pathways for candidates considering this qualification include:

    direct entry

    after achieving ACM20110 Certificate II in Animal Studies

    after achieving ACM30110 Certificate III in Animal Studies

    vocational training and/or work experience across a range of work settings.

    This qualification is suited to Australian Apprenticeship pathways.

    Pathways from the qualification

    After achieving this qualification, candidates may undertake higher level study for further pathway advancement. These pathways may include undertaking Diploma qualifications from the LGA04 Local Government Training Package and/or graduate level study.

Entry Requirements

Not applicable.

Licensing Information

Licensing, Legislative, Regulatory or Certification Considerations

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, an individual unit of competency may specify relevant licensing, legislative and/or regulatory requirements.

Employability Skills


Employability Skill

Industry/enterprise requirements for this qualification include:


applying numeracy skills to workplace requirements

complete workplace documentation and records

communicate with all team members in a professional manner

demonstrate effective and appropriate documentation, communication and interpersonal skills when dealing with internal and external clients

develop work instructions, specifications and procedures

use a range of communication technologies to support work operations.


work cooperatively with people of different ages, gender, race or religion

liaise with and provide support to other team members

demonstrate leadership skills

identify and manage performance required to meet internal and external customer needs in own work and teamwork

maintain organisational processes and provide problem solving support to others.

Problem solving

investigate problem causes

identify, rectify or report potential and actual problems associated with work operations

identify factors which may affect the service to be provided

use material and operational knowledge to solve problems

use numeracy skills to solve problems

identify hazards and suggest control measures

monitor animal welfare and safety practices in the workplace.

Initiative and enterprise

assist in the implementation of continuous improvement processes

gather and analyse feedback on products, procedures and services

determine and act on situations requiring further information or problem solving

provide leadership in the workplace.

Planning and organising

access, interpret and apply technical information

analyse data and information to determine implications for work operations

participate in continuous improvement and planning processes

identify hazards and implement appropriate hazard control measures

demonstrate time management skills

source and prepare materials and resources and ensure availability to support work operations

schedule and sequence work to maximise safety and productivity.


interpret and apply relevant Acts and regulations

keep the work area clean and hygienic at all times

monitor own work and work of team and identify and act on any quality issues

manage own time to meet deadlines

implement and monitor workplace procedures and instructions.


assess work data and information to identify areas for improved performance

be supportive, assertive and use interpersonal skills to encourage workplace learning

identify own training needs and seek skill development if required

implement learning activities as appropriate to ensure achievement of specified work requirements

gather feedback on own work to assess effectiveness in meeting objectives and integrate information into own practice.


use computer software applications effectively

work with machines and workplace technology safely and according to workplace standards

help others use technology efficiently and safely

ensure readiness, operational efficiency and safety of workplace technology.