Certificate III in Micro Business Operations

This qualification reflects the role of skilled operators who apply a broad range of competencies in varied micro business contexts, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a small team.

Job Roles

Independent Contractor

Micro Business Operator.


Total number of units = 10

5 core units plus

5 elective units

The 5 elective units may be selected from the elective units listed below and/or a Certificate III qualification from any currently endorsed Training Package or accredited course at the same qualification level. If not listed below 1 elective unit may be selected from a Certificate II or Certificate IV qualification.

Electives must be relevant to the work outcome, local industry requirements and the qualification level.

Core units

Small and Micro Business

add topic BSBSMB301A Investigate micro business opportunities

add topic BSBSMB302A Develop a micro business proposal

add topic BSBSMB303A Organise finances for the micro business

add topic BSBSMB304A Determine resource requirements for the micro business

add topic BSBSMB305A Comply with regulatory, taxation and insurance requirements for the micro business

Elective units

Creative Thinking

add topic BSBCRT301A Develop and extend critical and creative thinking skills

add topic BSBCRT501A Originate and develop concepts

Customer Service

add topic BSBCUS301B Deliver and monitor a service to customers


add topic BSBEBU401A Review and maintain a website

Financial Administration

add topic BSBFIA301A Maintain financial records

add topic BSBFIA303A Process accounts payable and receivable

Human Resource Management

add topic BSBHRM402A Recruit, select and induct staff


add topic BSBINN301A Promote innovation in a team environment

add topic SIRXQUA001A Develop innovative ideas at work

Intellectual Property

add topic BSBIPR405A Protect and use intangible assets in small business

International Business

add topic BSBINT303B Organise the importing and exporting of goods

IT Use

add topic BSBITU305A Conduct online transactions

Relationship Management

add topic BSBREL401A Establish networks

Small and Micro Business

add topic BSBSMB306A Plan a home-based business

add topic BSBSMB307A Set up information and communications technology for the micro business


add topic BSBSUS301A Implement and monitor environmentally sustainable work practices

Workplace Effectiveness

add topic BSBWOR301B Organise personal work priorities and development

add topic BSBWOR302A Work effectively as an off-site worker

Imported Units

add topic FNSFLT201A Develop and use a personal budget


    Qualification Pathways

    Entry requirements

    There are no entry requirements for this qualification.

    Pathways into the qualification

    Candidates may enter the qualification through a number of entry points including:

    with personal or vocational experience in a specific industry

    with vocational experience in a specific industry and an industry specific qualification.

    Pathways from the qualification

    After achieving this qualification candidates may undertake:

    BSB40407 Certificate IV in Small Business Management.

Entry Requirements

Not applicable.

Licensing Information

Licensing, Legislative, Regulatory or Certification Considerations

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Employability Skills


Qualification Code and Title

The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


interpreting the needs of customers and markets

persuading key business stakeholders effectively

reading, interpreting and clarifying regulatory, taxation, financial and other business documentation


applying teamwork skills to a range of micro business situations

working with diverse individuals and groups


seeking information and advice to identify and solve problems

using numeracy skills to calculate own financial position and projected cash flow for the business

Initiative and enterprise

developing innovative solutions to workplace challenges

identifying micro business opportunities

translating business ideas into a viable micro business proposal

Planning and organising

collecting and analysing information about market needs

determining the required resources to establish the micro business

taking action to ensure that the business complies with taxation and business registration requirements


having personal goals and aspirations for the micro business

managing own time and priorities

taking personal responsibility for development of the business proposal


seeking assistance and expert advice on financial, taxation and insurance requirements of the business

seeking out and learning new ideas, skills and techniques


applying business technology for communication, preparing a proposal, budgeting and compliance

choosing, using and maintaining machinery and equipment for the micro business