Certificate III in International Trade

This qualification reflects the role of skilled operators who apply a broad range of international trade competencies in varied work contexts, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job roles

Export Clerk

Import Clerk

Import/Export Clerk.


Total number of units = 12

1 core unitplus

11 elective units

5 elective units must be selected from the Group A units listed below.

4 elective units must be selected from the remaining elective units listed below.

The remaining 2 elective units may be selected from the Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below 1 of the elective units may be selected from either a Certificate II or Certificate IV qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core units

add topic BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Elective units

Group A units

International Business

add topic BSBINT301B Apply knowledge of the international trade environment to complete work

add topic BSBINT302B Apply knowledge of legislation relevant to international trade to complete work

add topic BSBINT303B Organise the importing and exporting of goods

add topic BSBINT304B Assist in the international transfer of services

add topic BSBINT305B Prepare business documents for the international trade of goods

add topic BSBINT306B Apply knowledge of international finance and insurance to complete work requirements

Group B units

Customer Service

add topic BSBCUS301B Deliver and monitor a service to customers


add topic BSBDIV301A Work effectively with diversity

Financial Administration

add topic BSBFIA301A Maintain financial records

General Administration

add topic BSBADM311A Maintain business resources

Information Management

add topic BSBINM301A Organise workplace information

add topic BSBINM302A Utilise a knowledge management system

Interpersonal Communication

add topic BSBCMM301B Process customer complaints

IT Use

add topic BSBITU303A Design and produce text documents

add topic BSBITU305A Conduct online transactions

add topic BSBITU306A Design and produce business documents

Product Skills and Advice

add topic BSBPRO301A Recommend products and services

Purchasing and Contracting

add topic BSBPUR301B Purchase goods and services


add topic BSBSUS301A Implement and monitor environmentally sustainable work practices

Workplace Effectiveness

add topic BSBWOR301B Organise personal work priorities and development

add topic BSBWOR302A Work effectively as an offsite worker


add topic BSBWRT301A Write simple documents


    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    BSB20112 Certificate II in Business or other relevant qualification/s


    with vocational experience in assisting international trade/business team leaders, supervisors or managers to conduct international trade activities but without formal international trade qualifications.

    Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

    Administration Assistant

    Clerical Worker

    Data Entry Operator

    Information Desk Clerk

    Office Junior


    This breadth of expertise would equate to the competencies required to undertake this qualification.

    Pathways from the qualification

    After achieving this qualification candidates may undertake:

    BSB41107 Certificate IV in International Trade.

Entry Requirements

There are no entry requirements for this qualification.

Licensing Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Employability Skills

The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


communicating with carriers to pick up and deliver goods

using written and verbal communication skills to work with others in the process of arranging international transportation of goods


applying teamwork skills to ensure the timely arrival/departure of international goods or services

clarifying compliance requirements for international trade with others in the workplace


identifying and taking action to resolve problems such as insurance claims arising as a result of goods damaged in transit

rescheduling forwarding or transfer of goods/services when delays occur

Initiative and enterprise

investigating sources of information about international trade

making suggestions for improvement to knowledge management systems to relevant personnel

Planning and organising

assisting in the organisation of importing and exporting goods by contributing to cost calculations, completing documentation and communicating with carriers

informing colleagues and contractors of expected time of arrival and deadlines for pick-up of goods to meet carrier requirements


clarifying own role in transfer of international services from the job description, written instructions and discussions with the supervisor

managing own time to ensure tasks are completed on time


seeking the assistance of others to clarify requirements when not known

undertaking learning to ensure currency of knowledge and skills about regulatory codes and their impact on own work


producing documents using word processing, spreadsheet and specialised computer programs

using the internet and organisation’s extranet and intranet to access information about the importation and exportation of goods