BSB40507 - Certificate IV in Business Administration
Certificate IV in Business Administration
This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Executive Personal Assistant
Total number of units = 10
10 elective units
5 elective units must be selected from the Group A units listed below.
The remaining 5 elective units may be selected from the Group A orGroup B unit listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification.
BSBITU307A Develop keyboarding speed and accuracy cannot be selected as an elective unit for this qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
BSBRES401A Analyse and present research information
BSBRSK401A Identify risk and apply risk management processes
BSBSUS301A Implement and monitor environmentally sustainable work practices
There are no entry requirements for this qualification.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
BSB30407 Certificate III in Business Administration or other relevant qualification/s
vocational experience in providing administrative or operational support to individuals and/or teams but without a formal business administration qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Accounts Receivable Clerk
Accounts Payable Clerk
Data Entry Operator
Junior Personal Assistant
Medical Records Officer
Office Administration Assistant
Word Processing Operator.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
BSB50407 Diploma of Business Administration.
Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Industry/enterprise requirements for this qualification include:
communicating with colleagues and customers to gather information about their needs and to provide services
listening to and following complex oral instructions
proofreading and editing
writing clear and detailed instructions
agreeing on the purpose and structure of documents, spreadsheets and databases with colleagues and clients
collecting feedback from customers and colleagues
coordinating and consulting with meeting participants
referring queries to colleagues
analysing document requirements and using online help, manuals and user documentation
determining appropriate strategies to respond to user requests
diagnosing customer service complaints and taking steps to improve the service
making decisions about classification and storage of records
Initiative and enterprise
designing complex documents, databases and spreadsheets
evaluating tasks to improve efficiency
suggesting improvements to the structure and design of existing systems
Planning and organising
organising resources, equipment and time lines
organising work schedules and meetings
planning future business technology requirements
planning task organisation to meet time lines
evaluating own performance and identifying areas for improvement
managing time and ensuring ergonomic requirements are met
planning and reviewing own work
using judgement and discretion with confidential information
actively participating in coaching and mentoring sessions to improve standards of service provision
attending training/induction in the use of administrative systems
maintaining existing business technology and planning for future requirements
using business technology such as computers, word processing programs and printers