This qualification reflects the role of individuals who apply well-developed skills and a broad knowledge base in relation to the franchising industry. They may act as a franchisee in any industry area and have managerial responsibilities for the franchise and the relationship with a franchisor.
Franchisee - of one or more sites of a franchise operation within any industry sector.
Total number of units = 10
3 core units plus
7 elective units
At least 5 elective units must be selected from the elective units listed below.
The remaining 2 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
BSBFRA401B Manage compliance with franchisee obligations and legislative requirements
There are no entry requirements for this qualification.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
BSB30107 Certificate III in Business or other relevant qualification/s
with vocational experience in small business, management or industry but without formal business qualifications.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Customer Service Advisor
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may wish to undertake:
BSB51107 Diploma of Management
BSB50507 Diploma of Franchising.
Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Industry/enterprise requirements for this qualification include:
communicating the organisation's business practices systems and processes to individuals and teams
negotiating and resolving disputes with franchisors
forming networks of franchisees to inform best practice
using systems and strategies to actively encourage the team to conduct franchise business processes
developing strategies for compliance with franchisee obligations and legislative requirements
solving problems and disputes arising in the course of business operations and with franchisors
Initiative and enterprise
exercising initiative to contribute to continuous improvement
generating a range of options to overcome common operational difficulties
Planning and organising
developing a financial plan to support business viability
planning for the management of a multiple site franchise by implementing and monitoring the plan
obtaining feedback on work performance and development
planning own work schedules
completing training on meeting franchisee requirements such as first aid, occupational health and safety, food handling
mentoring and coaching individuals and teams in continuous improvement processes
using computer systems and telecommunications devices to meet business needs and to compile activity and financial reports