This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focussed on discrete human resources functions, such as remuneration, workforce planning or human resources information systems.
Human Resources Assistant
Human Resources Officer
Total number of units = 10
4 core units plus
6 elective units
3elective units must be selected from the elective units listed below.
The remaining 3 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
There are no entry requirements for this qualification.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
BSB30107 Certificate III in Business or other relevant qualification/s
with vocational experience in assisting human resources team leaders, supervisors or managers in their work but without formal human resource qualifications.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Executive Personal Assistant
Human Resources Clerk
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
BSB50607 Diploma of Human Resources Management.
Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Qualification Code and Title
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Industry/enterprise requirements for this qualification include:
using communication and representation to develop and maintain effective working relationships and networks
using negotiation and conflict management skills to resolve issues
actively encouraging consultation and co-operation on human resources initiatives
motivating, mentoring, coaching and developing staff
identifying and analysing industrial relations issues, methods to attract job applicants and assisting managers to address performance management issues
implementing processes to resolve issues that are raised by co-workers
Initiative and enterprise
seeking and valuing contributions to develop and refine new ideas and approaches
Planning and organising
gathering, organising and presenting workplace information
scheduling interviews and coordinating selection processes
ensuring that key tasks are undertaken to support organisational timeframes for human resources strategies, such as performance appraisal
planning own work including predicting consequences and identifying improvements
participating in professional networks and associations to obtain and maintain knowledge and skills
selecting and using a range of functions on a computer application