This qualification reflects the role of individuals who possess a sound theoretical knowledge base in information and records management and use a range of specialised, technical or managerial competencies to ensure that business or records systems function effectively within an organisation. Typically they will work closely with other members of an organisation and have a high degree of autonomy with regards to business or records systems.
Records and Information Coordinator
Records and Information Supervisor
Records and Information Team Leader.
Total number of units = 8
3 core units plus
5 elective units
2elective units must be selected from the elective units listed below or from an equivalent level qualification within this Training Package.
The remaining 3 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
BSBRKG502B Manage and monitor business or records systems
BSBRKG505B Document or reconstruct a business or records system
BSBRKG506A Develop and maintain terminology and classification schemes
The context for this qualification varies and this must guide the selection of elective units. An example of appropriate elective units for a particular outcome follows.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
BSB41707 Certificate IV in Recordkeeping or other relevant qualification/s
with vocational recordkeeping experience, but without a formal qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Records and Information Officer
Records and Information Clerk.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
BSB60807 Advanced Diploma of Recordkeeping.
There are no entry requirements for this qualification.
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
BSB51707 Diploma of Recordkeeping
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Industry/enterprise requirements for this qualification include:
negotiating solutions for workplace issues
researching the recordkeeping requirements and terminology used in an organisation
writing clear and succinct reports, and system procedures and rules
consulting with team members and other organisational staff to establish recordkeeping requirements
providing feedback and instruction to system users
developing classification schemes in line with organisational requirements
developing strategies for implementation of business or records systems
Initiative and enterprise
addressing new and changing circumstances to ensure accurate and timely retrieval of records
identifying new and emerging opportunities to increase effectiveness of business and records systems
Planning and organising
collecting, collating and analysing information using appropriate workplace business systems
developing staff key performance indicators to monitor staff performance and using them in relation to business or records systems
acting as an advocate for the use and take up of business or records systems
managing own time and priorities and dealing with contingencies
taking responsibility as required by work role and ensuring all legislative and organisational polices and procedures are adhered to
evaluating and improving training systems
identifying training needs
selecting and inducting staff
using electronic communication devices and processes such as internet, intranet, email to produce written correspondence and reports
using technology to assist the management of information, to assist the planning process and to facilitate change