Diploma of Unionism and Industrial Relations

This qualification reflects the role of individuals who possess a sound theoretical knowledge base in unionism and industrial relations and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

Job Roles

Union Official.


Total number of units = 8

3 core units plus

5 elective units

2 elective units must be selected from the Group A units listed below.

The remaining 3 elective units may be selected from the Group A or Group B units listed below, or any currently endorsed national Training Package or accredited course at the same qualification level. If not listed below 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core Units

Risk Management

add topic BSBRSK501B Manage risk

Workplace Relations

add topic BSBWRK405A Promote union values, principles and policies

add topic BSBWRK507A Apply strategic unionism

Group A units

Workplace Relations

add topic BSBWRK501A Develop, manage and review campaigns and projects

add topic BSBWRK502A Represent the union in key forums

add topic BSBWRK503A Coordinate case preparation and research

add topic BSBWRK504A Advocate and present cases for members

add topic BSBWRK505A Develop, implement and manage union policy

add topic BSBWRK506A Coordinate research and analysis

add topic BSBWRK508A Manage and oversee bargaining

Group B units


add topic BSBADV507B Develop a media plan


add topic BSBCOM502B Evaluate and review compliance

Financial Management

add topic BSBFIM501A Manage budgets and financial plans

General Administration

add topic BSBADM502B Manage meetings

Human Resource Management

add topic BSBHRM503B Manage performance management systems

Information Management

add topic BSBINM501A Manage an information or knowledge management system

Learning and Development

add topic BSBLED501A Develop a workplace learning environment


add topic BSBMGT502B Manage people performance

add topic BSBMGT515A Manage operational plan

add topic BSBMGT516C Facilitate continuous improvement

Occupational Health and Safety

add topic BSBOHS509A Ensure a safe workplace

Project Management

add topic BSBPMG510A Manage projects

Public Relations

add topic BSBPUB504A Develop and implement crisis management plans


add topic BSBSUS501A Develop workplace policy and procedures for sustainability

Workplace Effectiveness

add topic BSBWOR501B Manage personal work priorities and professional development

add topic BSBWOR502B Ensure team effectiveness


    Qualification Pathways

    Entry requirements

    There are no entry requirements for this qualification.

    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    BSB41807 Certificate IV in Unionism and Industrial Relations or other relevant qualification/s


    with vocational experience in unionism but without a formal qualification

    Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

    Union Organiser

    Workplace Union Representative.

    This breadth of expertise would equate to the competencies required to undertake this qualification.

    Pathways from the qualification

    After achieving this qualification candidates may undertake:

    BSB60407 Advanced Diploma of Management.

Entry Requirements

Not applicable.

Licensing Information

Licensing, Legislative, Regulatory or Certification Considerations

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Employability Skills


The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


conciliating and arbitrating on behalf of union members

consulting with stakeholders

managing conflict and resolving disputes

negotiating solutions for workplace issues

presenting information in a range of styles to suit a particular audience

questioning, clarifying and evaluating information

using advocacy skills to represent workers

using persuasive questioning techniques


applying teamwork skills to organise and allocate responsibilities in negotiation and bargaining

providing support for union organisers and coaching/mentoring as required

working with diverse individuals and groups


budgeting for campaigns or projects

managing risk and developing contingency plans

taking action to resolve worker issues

thinking laterally when encountering resistance to proposed solutions to workplace issues

Initiative and enterprise

being creative and providing innovative solutions to complex issues

developing a range of options when preparing cases for court or tribunal

implementing continuous improvement processes

making strategic decisions

Planning and organising

allocating resources as required

collecting and analysing information and presenting it in an appropriate format

conducting risk management audits and preparing action plans

evaluating processes and recommending changes

planning and managing major research projects

planning, managing and reviewing campaigns


having personal goals and vision for future campaigns

managing own time and priorities and dealing with contingencies

taking responsibility as required by work role and ensuring all organisational polices and procedures are followed


developing and maintaining professional competence in risk management

maintaining knowledge of current industrial relations environment

providing learning and development opportunities

recording and monitoring staff training in risk management


preparing and filing forms electronically

using business technology such as computers, and word processing and document management software

using risk analysis software tools

using the internet and web for research purposes