This qualification reflects the role of individuals with understanding and specialist knowledge of business or records systems, with depth in some areas. They may provide strategic direction for business or records systems in larger organisations with responsibility for a team. They may also be individuals with sole responsibility for business or records systems in smaller organisations.
Records and Information Consultant
Records and Information Manager.
Total number of units = 8
8 elective units
5 elective units must be selected from the Group A units listed below.
The remaining 3 elective units may be selected from the Group A or Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from a Diploma qualification.
Elective units must be relevant to the work outcomes, local industry requirements and the qualification level.
Candidates may enter the qualification through a number of entry points including:
after achieving the BSB51707 Diploma of Recordkeeping or other relevant qualification/s
with substantial vocational recordkeeping experience but without a formal qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Records and Information Coordinator
Records and Information Supervisor
Records and Information Team Leader.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may choose to undertake qualifications at a higher education level.
There are no entry requirements for this qualification.
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Industry/enterprise requirements for this qualification include:
interpreting customer needs
negotiating with internal and external stakeholders
utilising excellent interpersonal skills and producing a wide range of reports and making presentations as required
briefing various personnel on their roles and responsibilities regarding the implementation of business or records systems
defining performance measures and working collaboratively with team members
identifying performance gaps and taking remedial action for under-performance
developing records frameworks, policies and procedures to assist organisational members in addressing recordkeeping needs
developing strategies to support the design and implementation of business or records systems
Initiative and enterprise
addressing new and changing circumstances to ensure systems take advantage of latest practices and technologies
identifying new and emerging opportunities to assist organisation in maximising the advantages provided by business or records systems
Planning and organising
developing staff key performance indicators to monitor performance and using them in relation to business or records systems
applying discretion and judgement within complex environments
managing own time and performance
using judgement in planning, selecting and allocating resources
working within organisational policies and procedures and legislative requirements
coaching and mentoring others to acquire new knowledge and skills
providing learning and development opportunities
creating presentations using a range of media
using technology to assist with the management of information and to assist the planning process