Certificate III in Aged Care

This qualification addresses work primarily in residential facilities under direct or regular supervision within clearly defined organisation guidelines and service plans.

These workers:

Carry out activities to maintain personal care and/or other activities of living for people in an aged care setting

Carry out activities related to an individualised plan

Report directly to a supervisor and are not responsible for other workers.

Occupational titles may include:

Accommodation support worker

Field officer

Assistant in nursing

Home care assistant

Care assistant

In-home respite worker

Care service employees

Nursing assistant

Care worker

Personal care assistant

Community care worker

Personal care giver

Community house worker

Personal care worker

Community support worker

Residential care worker

Disability service officer (in some jurisdictions)

Support worker



14 units must be selected for this qualification including:

10 core units

4 elective units

A wide range of elective units is available, including:

Group A electives which are recommended for culturally aware and respectful practice

Other relevant electives as listed below

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages

Where appropriate, to address workplace requirements, units of competency packaged at the level of this qualification or higher in other relevant Training Packages

Core units

add topic CHCAC317A Support older people to maintain their independence

add topic CHCAC318B Work effectively with older people

add topic CHCAC319A Provide support to people living with dementia

add topic CHCCS411C Work effectively in the community sector

add topic CHCICS301B Provide support to meet personal care needs

add topic CHCICS302B Participate in the implementation of individualised plans

add topic CHCICS303A Support individual health and emotional well being

add topic CHCWHS312A Follow WHS safety procedures for direct care work

add topic CHCPA301B Deliver care services using a palliative approach

add topic HLTAP301B Recognise healthy body systems in a health care context

The importance of culturally aware and respectful practice

All workers undertaking work in the aged care sector need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group A - recommended for culturally aware and respectful practice

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

add topic HLTHIR403C Work effectively with culturally diverse clients and co-workers

add topic HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.

Client support

add topic CHCAC316D Provide food services

add topic CHCAC410B Collect technical data to support client health care plan (Note pre-requisite HLTAP301B )

add topic CHCAC417A Implement interventions with older people at risk of falls

add topic CHCAD401D Advocate for clients

add topic CHCCS311D Deliver and monitor services to clients

add topic CHCCS400C Work within a relevant legal and ethical framework

add topic CHCCS426B Provide support and care relating to loss and grief

add topic CHCGROUP302D Support group activities

add topic CHCICS305B Provide behaviour support in the context of individualised plans

add topic CHCICS306B Provide basic foot skin and nail care

add topic CHCLD315A Recognise stages of lifespan development

add topic CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively

add topic HLTFA311A Apply first aid

add topic HLTIN301C Comply with infection control policies and procedures


add topic CHCCS305C Assist clients with medication (Note pre-requisite HLTAP301B )

Organisational support

add topic BSBINM201A Process and maintain workplace information

add topic BSBWOR204A Use business technology

add topic CHCADMIN302D Provide administrative support

add topic CHCINF302D Maintain the organisation's information systems

add topic CHCINF303B Contribute to information requirements in the community sector

add topic CHCINF408C Comply with information requirements of the aged care and community care sectors

add topic CHCORG322B Contribute to implementation of service delivery strategy

Supervision and training

add topic CHCCS427B Facilitate adult learning and development

add topic CHCCOM403A Use targeted communication skills to build relationships

add topic CHCORG406C Supervise work

add topic TAEDEL301A Provide work skill instruction

Community care

add topic CHCHC311C Work effectively in home and community care

add topic CHCICS304B Work effectively with carers

add topic HLTRAH302C Undertake home visits

Working with people with disabilities

add topic CHCDIS301C Work effectively with people with a disability

add topic CHCDIS302A Maintain an environment to empower people with disabilities

add topic CHCDIS313A Support people with disabilities who are ageing

add topic CHCDIS322A Support community participation and inclusion

add topic CHCDIS323A Contribute to skill development and maintenance

Working with people with mental health issues

add topic CMH301C Work effectively in mental health


add topic CHCMH411A Work with people with mental health issues

Oral health

add topic CHCOHC303B Use basic oral health screening tools

add topic CHCOHC401A Inform and encourage clients and groups to understand and achieve good oral health

add topic CHCOHC402A Support and encourage clients and groups to learn practical aspects of oral health care

add topic CHCOHC404A Recognise and respond to signs and symptoms that may indicate oral health issues

add topic CHCOHC406B Provide or assist with oral hygiene


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries