Certificate IV in Aged Care

This qualification addresses work primarily in residential facilities within defined organisation guidelines and service plans.

These workers:

Carry out activities related to maintaining an individual's well being through personal care and/or other activities of living

May provide services to individuals with complex needs, and/or work with groups of older people Work may include training and support to promote independence and community participation, which may be provided as part of activities and programs in a variety of settings including residential and centre-based programs

Report to service managers and liaise with professionals and other service providers

May be required to supervise and/or coordinate a limited number of other workers.

Occupational titles may include:

Accommodation support worker

Hostel supervisor

Assistant hostel supervisor

Personal care worker

Care supervisor

Program coordinator - social programs

Care team leader

Residential care worker

Day activity worker

Support worker



15 units are required for award of this qualification including:

10 core units

5 elective units

A wide range of elective units is available, including:

Group A OHS electives, of which one must be selected for this qualification

Group B electives which are recommended for culturally aware and respectful practice

Other relevant electives as listed below

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages

Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units

add topic CHCAC412A Provide services to older people with complex needs (Note pre-requisiteCHCAC318B )

add topic CHCAC416A Facilitate support responsive to the specific nature of dementia

add topic CHCAC417A Implement interventions with older people at risk of falls

add topic CHCAD401D Advocate for clients

add topic CHCCS400B Work within a relevant legal and ethical framework

add topic CHCICS401A Facilitate support for personal care needs

add topic CHCICS402A Facilitate individualised plans

add topic CHCINF403D Coordinate information systems

add topic CHCNET404A Facilitate links with other services

add topic CHCORG406B Supervise work

Group A OHS electives - one unit must be selected for this qualification

One of the following OHS units must be selected for for this qualification.

add topic HLTOHS300B Contribute to OHS processes

add topic CHCOHS312B Follow safety procedures for direct care work

The importance of culturally aware and respectful practice

All workers undertaking work in the aged care sector need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group B electives - recommended for culturally aware and respectful practice

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

add topic HLTHIR403C Work effectively with culturally diverse clients and co-workers

add topic HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.

Client support

add topic CHCAC410A Collect technical data to support client health care plan (Note pre-requisite HLTAP301B )

add topic CHCCM404A Undertake case management for clients with complex needs

add topic CHCCOM403A Use targeted communication skills to build relationships

add topic CHCCS417A Provide support and care relating to suicide bereavement

add topic CHCCS422A Respond holistically to client issues and refer appropriately

add topic CHCCS426A Provide support and care relating to loss and grief

add topic CHCICS403A Conduct individual assessment

add topic CHCICS404A Plan and provide advanced behaviour support

add topic CHCICS405A Facilitate groups for individual outcomes

add topic CHCICS406A Support client self management

add topic CHCICS407A Support positive lifestyle

add topic CHCICS408A Provide support to people with chronic disease

add topic CHCICS409A Recognise and respond to suspected abuse of vulnerable people

add topic CHCICS410A Support relationships with carers and families

add topic CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively

add topic CHCPA402B Plan for and provide care services using a palliative approach

add topic HLTAP401B Confirm physical health status

Medication and health professional support

add topic CHCCS305B Assist clients with medication (Note pre-requisite HLTAP301B )

add topic CHCCS424A Administer and monitor medications (Note pre-requisites CHCCS305B , HLTAP301B )

add topic CHCCS425A Support health professional

add topic HLTFA301C Apply first aid

add topic HLTFA402C Apply advanced first aid (Note pre-requisite HLTFA301C )

Working with people with disabilities

add topic CHCDIS301B Work effectively with people with a disability

add topic CHCDIS313A Support people with disabilities who are ageing

add topic CHCDIS405A Facilitate skills development and maintenance

add topic CHCDIS409A Provide services to people with disabilities with complex needs

add topic CHCDIS410A Facilitate community participation and inclusion

add topic CHCDIS411A Communicate using augmentative and alternative communication strategies

Working with people with mental health issues

add topic CHCMH402A Apply understanding of mental health issues and recovery processes

add topic CHCMH411A Work with people with mental health issues

Working with people with alcohol and other drug issues

add topic CHCAOD402B Work effectively in the alcohol and other drugs sector

Leisure and health

add topic CHCRH401B Work effectively in the leisure and health industry

add topic CHCRH402A Undertake leisure and health programming

add topic CHCRH404A Plan, implement and monitor leisure and health programs

Information and technology

add topic BSBINM201A Process and maintain workplace information

add topic BSBWOR204A Use business technology

add topic CHCINF408C Comply with information requirements of the aged care and community care sectors

add topic CHCINF505C Meet statutory and organisation information requirements

Team coordination and supervision

add topic BSBMGT401A Show leadership in the workplace

add topic BSBWOR401A Establish effective workplace relationships

add topic CHCCOM403A Use targeted communication skills to build relationships

add topic CHCCS427A Facilitate adult learning and development

add topic CHCCS513B Maintain an effective community sector work environment

add topic CHCORG423B Maintain quality service delivery

add topic TAEDEL301A Provide work skill instruction

Organisational support

add topic CHCADMIN403D Undertake administrative work

add topic CHCNET301D Participate in networks

Outreach work

add topic CHCCH427A Work effectively with people experiencing or at risk of homelessness

add topic CHCCH522A Undertake outreach work

Oral health

add topic CHCOHC303A Use basic oral health screening tools

add topic CHCOHC401A Inform and encourage clients and groups to understand and achieve good oral health

add topic CHCOHC402A Support and encourage clients and groups to learn practical aspects of oral health care

add topic CHCOHC404A Recognise and respond to signs and symptoms that may indicate oral health issues

add topic CHCOHC406A Provide or assist with oral hygiene

add topic CHCOHC407A Apply and manage use of basic oral health products


    Not Applicable

Entry Requirements

Entry requirements

To gain entry into CHC40108 Certificate IV in Aged Care a candidate must be recognised as competent, through a recognised training program or recognition process, against the following core units from CHC30208 Certificate III in Aged Care (or equivalent):

CHCAC318B Work effectively with older people

CHCAC319A Provide support to people living with dementia

CHCCS411B Work effectively in the community sector

CHCICS303A Support individual health and emotional well being

CHCPA301B Deliver care services using a palliative approach

HLTAP301B Recognise healthy body systems in a health care context

Licensing Information

Not Applicable

Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries