CHC40708 - Certificate IV in Community Services Work
Certificate IV in Community Services Work
This qualification covers workers who provide a range of services and interventions to clients, and/or who implement community education and interventions. Work may take place in a range of contexts such as community based organisations, residential rehabilitation services and outreach services and workers may have supervisory responsibilities.
Defines knowledge and skills required by support workers and case workers who work autonomously under the broad guidance of others
Refers to specific knowledge of a client group and appropriate intervention processes applied in residential and community settings.
On completion of this qualification the worker will be able to design and deliver programs that aim to enhance the well being of individuals and groups.
Occupational titles may include:
Health education officer
Community services worker
Community support worker
Domestic violence worker
Welfare support worker
Early intervention homelessness worker
Family support worker
14 units are required for award of this qualification including:
9 core units
5 elective units
A wide range of elective units is available, including:
Group A OHS electives of which one unit must be selected for this qualification
Group B elective which is recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing
CHCCD412B Work within a community development framework
CHCCHILD401A Identify and respond to children and young people at risk
CHCCOM403A Use targeted communication skills to build relationships
CHCCS400B Work within a relevant legal and ethical framework
CHCCS411B Work effectively in the community sector
The importance of culturally aware and respectful practice
All workers undertaking community services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
Group B - elective recommended for culturally aware and respectful practice
This qualification has been structured to provide a specific focus on culturally diverse clients.
Where work also involves a specific focus on Aboriginal and/or Torres Strait Islander clients or communities, candidates are recommended to select the following unit:
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.