Diploma of Children's Services (Outside school hours care)

This qualification covers workers who are responsible for day-to-day running of a before and after school care and/or vacation care service, including planning, implementing and managing programs which address licensing, accreditation and duty of care requirements.

At this level:

Workers have responsibility for supervision of other staff and volunteers

In most states this diploma is the minimum qualification required under the national standards for outside school hours care coordinator positions.

Occupational titles may include:


Program leader

Group coordinator

Service director

Group leader

Service manager

Outside school hours care coordinator

Team leader

Outside school hours care worker

Vacation care coordinator



18 units are required for award of this qualification including:

11 core units

7 elective units

A wide range of elective units is available, including:

Group A electives which are recommended for culturally aware and respectful practice

Group B elective which is compulsory in some jurisdictions

Other relevant electives listed below

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages

Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages

Core units

add topic CHCCN511B Establish and maintain a safe and healthy environment for children

add topic CHCFC512A Foster physical development in middle childhood

add topic CHCFC513A Foster social development in middle childhood

add topic CHCFC514A Support emotional and psychological development in middle childhood

add topic CHCFC515A Foster cognitive development in middle childhood

add topic CHCIC501A Manage children's services workplace practice to address regulations and quality assurance

add topic CHCIC510A Establish and implement plans for developing cooperative behaviour

add topic CHCIC512A Plan and implement inclusion of children with additional needs

add topic CHCPOL504B Develop and implement policy

add topic CHCPR510B Design, implement and evaluate programs and care routines for children

add topic CHCRF511A Work in partnership with families to provide appropriate care for children

The importance of culturally aware and respectful practice

All workers undertaking children's services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group A electives - recommended for culturally aware and respectful practice

The children's services workplace is regarded as having particular potential for engendering stronger and more respectful relationships between non-Aboriginal Australians and Aboriginal and/or Torres Strait Islander Australians and across the diverse groups in the community.

It is therefore highly recommended that this qualification includes one of the following units to provide a foundation of knowledge and skills for:

Staff to support and promote respect for and awareness of Aboriginal and/or Torres Strait Islander communities where there are no Aboriginal and/or Torres Strait Islander children attending or residing in the local area

Staff who work specifically with Aboriginal and/or Torres Strait Islander children and families

add topic CHCIC302A Support Aboriginal and/or Torres Strait Islander families to participate in children's services

add topic HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

As cultural diversity is a feature of our community, one of the following electives is also recommended for inclusion:

add topic CHCIC511A Implement and promote inclusive policies and practices in children's services

add topic PSPMNGT605B Manage diversity

Group B elective - compulsory in some jurisdictions

The following unit may be compulsory in some jurisdictions:

add topic CHCORG506D Coordinate the work environment

Other relevant electives

Electives are to be selected in line with specified Packaging Rules. The following list of relevant electives is intended to facilitate selection. Employers may specify certain electives as required to address specific workplace needs.

Children's services electives

add topic CHCDIS301B Work effectively with people with a disability

add topic CHCFAM503B Work with a child focused approach

add topic CHCFC507A Use music to enhance children's experience and development

add topic CHCFC508A Foster children's aesthetic and creative development

add topic CHCFC520C Promote ethical understanding of children

add topic CHCIC511A Implement and promote inclusive policies and practices in children's services

add topic CHCPR502E Organise experiences to facilitate and enhance children's development

add topic CHCPR509A Gather, interpret and use information about children

add topic CHCPR515A Develop and implement a program to support sustainable practice

add topic CHCPR614C Observe children and interpret observations (Note pre-requisite: CHCPR509A )

add topic CHCRH505C Conduct a program for children and young people with special needs

Client support and professional practice electives

add topic CHCICS406A Support client self management

add topic CHCLD415A Confirm client developmental status

add topic CHCLD515A Analyse client information for service planning and delivery (Note pre-requisite CHCLD415A )

add topic CHCORG428A Reflect on and improve own professional practice

Children's contact services electives

add topic CHCCONS401B Facilitate changeover

add topic CHCCONS402B Facilitate and monitor contact

add topic CHCCONS403B Support families to develop relationships

Advocacy and diversity electives

add topic CHCCD420A Work to empower Aboriginal and/or Torres Strait Islander communities

add topic CHCCN520C Advocate for the rights and needs of children and young people

add topic CHCCS421A Undertake community sector work within own community

Business administration electives

add topic BSBMGT608B Manage innovation and continuous improvement

add topic BSBRSK501A Manage risk

add topic BSBSMB406A Manage small business finances

add topic BSBSUS501A Develop workplace policy and procedures for sustainability

add topic CHCADMIN508B Manage limited budgets and financial accountabilities

add topic CHCAL523D Manage home based care administration requirements

add topic CHCINF302C Maintain the organisation's information systems

add topic CHCINF403D Coordinate information systems

add topic CHCINF407D Meet information needs of the community

add topic CHCNET402A Establish and maintain effective networks

add topic CHCORG423B Maintain quality service delivery

add topic CHCORG614B Manage a community sector organisation

add topic CHCPOL402B Contribute to policy development

Leadership and supervision electives

add topic BSBLED401A Develop teams and individuals

add topic BSBMGT401A Show leadership in the workplace

add topic CHCCS502B Maintain legal and ethical work practices

add topic CHCCS513B Maintain an effective community sector work environment

add topic CHCORG406B Supervise work

add topic CHCORG529B Provide coaching and motivation

add topic CHCORG610B Manage change in a community sector organisation

add topic CHCORG611B Lead and develop others in a community sector workplace

add topic CHCORG620C Promote and represent the service

add topic CHCORG624D Provide leadership in community services delivery

add topic CHCORG627B Provide mentoring support to colleagues

add topic HLTOHS401A Maintain workplace OHS processes

add topic HLTOHS501A Manage workplace OHS processes

Food safety electives

add topic HLTFS309C Oversee the day-to-day implementation of food safety in the workplace

add topic HLTFS310C Apply and monitor food safety requirements

add topic HLTNA303C Plan and modify meals and menus according to nutrition care plans

add topic HLTNA304C Plan meals and menus to meet cultural and religious needs

First aid electives

(Note, one or both first aid units may be required by some jurisdictions)

add topic HLTFA302B Provide first aid in remote situation (Note pre-requisite: HLTFA301C )

add topic HLTFA402C Apply advanced first aid (Note pre-requisite: HLTFA301C )

Oral health

add topic CHCOHC401A Inform and encourage clients and groups to understand and achieve good oral health

add topic CHCOHC402A Support and encourage clients and groups to learn practical aspects of oral health care


    Not Applicable

Entry Requirements

Entry requirements

To gain entry into CHC51008 Diploma of Children's Services (Outside school hours care) candidates must demonstrate competence through a recognised training program or recognition process, in the following units of competency:

CHCCHILD401B Identify and respond to children and young people at risk

CHCCN301C Ensure the health and safety of children

CHCCN303A Contribute to provision of nutritionally balanced food in a safe and hygienic manner

CHCCS400C Work within a relevant legal and ethical framework

CHCFC301A Support the development of children

CHCOSHC401A Support children to participate in outside school hours care

CHCOSHC402B Develop and implement activities in outside school hours care

CHCOSHC403B Work effectively with children in outside school hours care

CHCPR301C Provide experiences to support children’s play and learning

HLTFA311A Apply first aid

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTWHS300A Contribute to WHS processes

Licensing Information

Refer to Description

Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries