CUE20103 - Certificate II in Live Production, Theatre and Events
Certificate II in Live Production, Theatre and Events
This qualification reflects the role of individuals who perform a range of mainly routine tasks and who work under direct supervision. It is a flexible entry-level qualification, which can be customised to meet a broad range of industry needs.
Front of house assistant in small venue
Total number of units = 9
1 core unit
6 Group A units
2 elective units
The 2 elective units may be selected from the remaining Group A and/or Group B units listed below or any endorsed Training Package. 1 of these elective units may be selected from any accredited course.
Elective units must be relevant to the work outcome and local industry requirements and be at an appropriate qualification level.
The context for this qualification varies, and this must guide the selection of elective units. The following examples are designed to assist in the selection of appropriate electives for particular outcomes at this level, but they are in no way prescriptive.
Candidates may enter the qualification with limited or no vocational experience and without a relevant lower-level qualification.
Licensing, legislative, regulatory and certification considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
National Code of Practice for Induction for Construction Work
Sets and staging for some performances or events may fall within the definition of construction work. If so, people entering the construction site are required to complete the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (Australian Safety Compensation Council, May 2007).
Achievement of the unit 'CPCCOHS1001A Work safely in the construction industry' from the CPC08 Construction and Plumbing Integrated Framework Training Package fulfils this requirement.
Information on occupational licensing and its intersection with vocational education and training can be found in Licensing Line News at www.licensinglinenews.com.
The following table contains a summary of the employability skills required by the entertainment industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options. This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.
Industry/enterprise requirements for this qualification include:
providing information to patrons in a venue
checking tickets for validity
selling tickets and other items
completing workplace documentation in relation to financial transactions
passing on key safety information to colleagues
working as a team member in an entertainment venue in a variety of roles, e.g. ushering patrons, handling sales
sharing information with colleagues
checking safety procedures with other team members
dealing with queues in venues
seating patrons who arrive late or who have special needs
identifying safety issues and reporting them to appropriate person
Initiative and enterprise
investigating discrepancies when reconciling financial takings
being proactive in identifying needs of patrons in a venue
Planning and organising
ensuring the patrons are seated in adequate time before the start of a performance
organising reconciliation of financial takings
organising work tasks to ensure safety
following workplace procedures, particularly in relation to OHS
maintaining personal safety standards
acting within the scope of job role
keeping up to date with industry developments
keeping up to date with services and facilities in venues
using point of sale technology
using the internet as a source of information about the industry