CUL40111 - Certificate IV in Library, Information and Cultural Services
Certificate IV in Library, Information and Cultural Services
This qualification reflects the role of individuals who use welldeveloped skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Possible job roles relevant to this qualification include:
client services officer
digital services officer
gallery assistant or officer
information services assistant
library assistant or officer
museum assistant or officer.
Total number of units = 15
6 core unitsplus
9 elective units of which:
5 units must be from Group A elective units below
at least 2 units must be from Group A and/or B elective units below
up to 2 units may be from Group A, B, and/or C elective units below; or from a Certificate III, IV or Diploma level qualification in any endorsed Training Package or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
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Pathways into the qualification
Candidates entering this qualification may:
have completed CUL30111 Certificate III in Information and Cultural Services, or other relevant qualifications
have vocational experience in a range of work environments in support roles but with no formal qualifications.
Pathways from the qualification
After achieving this qualification, candidates may choose to undertake CUL50111 Diploma of Library and Information Services or studies at a higher education level.
There are no entry requirements for this qualification.
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements.
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Industry/enterprise requirements for this qualification:
communicating with peers and supervisors
communicating, consulting and allowing participation in relation to work health and safety (WHS) issues
identifying and attempting to resolve misunderstandings due to cross-cultural issues
responding to the needs and expectations of different types of customers
presenting information to the public in an appropriate and engaging manner
providing relevant advice to others about copyright protection
reading and writing workplace documents and instructions
consulting with relevant personnel
sharing information with colleagues
identifying and dealing with conflict situations and misunderstandings
addressing problems when using software applications
assessing and controlling risks
identifying a range of issues and information relating to copyright ownership and use
responding to and dealing with hazardous events
Initiative and enterprise
correlating similarities and differences between information and cultural service organisations
linking philosophies, roles and funding to maximise effectiveness of own performance in the job
using industry knowledge and sourcing information to improve performance in the workplace
contributing ideas to assist with the design and development of interpretive displays
Planning and organising
monitoring copyright policies and procedures and recommending action as required
monitoring risk control measures
keeping WHS records and using incident data to minimise WHS risks
reviewing and maintaining policies and procedures
reporting budgetary and resource needs
planning for contingencies
setting development goals
applying professional ethics and codes of practice
complying with workplace policies in areas such as equal employment opportunity, anti-discrimination policies, WHS and statutory requirements
providing WHS training
reflecting on and enhancing own ability to contribute effectively in a work environment
seeking feedback and integrating constructive advice into own work performance
searching library and information databases
accessing and downloading relevant information from the internet
interpreting user online manuals and help functions
using standard software applications on a personal computer to enter text and numerical data
selecting and using technology appropriate to tasks