This qualification covers workers who provide basic health care services to clients. This work involves direct client contact under supervision. This qualification has been structured to include coverage of specific requirements for ambulance work and for medical assisting work in the Australian Defence Force (ADF). This qualification is suited to Australian Apprenticeship pathways.
Occupational titles may include:
Voluntary (or paid) ambulance work
First aid provider
Medical assistant (Defence)
Specific elective units of competency must be selected for this qualification to address requirements for work in the ambulance sector, as outlined below.
15 units of competency are required for award of this qualification, including:
5 core units
10 elective units
A wide range of elective units is available, including:
Group A electives which must be selected for ambulance work
Group B electives which are recommended for medical assisting work in Defence
Group C electives which are recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages
Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
BSBFLM303C Contribute to effective workplace relationships
BSBMED301B Interpret and apply medical terminology appropriately
HLTHIR301C Communicate and work effectively in health
HLTIN301C Comply with infection control policies and procedures
Where electives specific to medical assisting work in the defence forces are achieved, this is to be clearly articulated on the transcript (certification) as:
"This qualification includes electives specific to medical assisting work in the Australian Defence Force"
The importance of culturally aware and respectful practice
All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.
Group C electives - recommended for culturally aware and respectful practice
Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Other relevant electives
In addition to the core and mandatory electives listed above, other elective units of competency are to be selected in line with the Packaging Rules.