Certificate IV in Health Supervision

This qualification covers workers in the role of a supervisor or senior workplace trainer in a functional or operational unit/service in a healthcare setting providing health support services, health technical services, health care services, health professional support services and health administration services.

This qualification is suited to Australian Apprenticeship pathways.

Occupational titles for these workers may include:


Assistant manager



15 units of competency are required for award of this qualification, including:

6 core units

9 elective units

Group A electives which are recommended for culturally aware and respectful practice

Other relevant electives listed below

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages

Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing

Core units

add topic BSBMED301B Interpret and apply medical terminology appropriately

add topic BSBWOR402A Promote team effectiveness

add topic HLTHIR506C Implement and monitor compliance with legal and ethical requirements

add topic HLTIN403C Implement and monitor infection control policy and procedures

(Note pre-requ: add topic HLTIN301C )

add topic HLTWHS300A Contribute to WHS processes

add topic HLTSUP401B Supervise in a health setting

The importance of culturally aware and respectful practice

All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.

Group A electives - recommended for culturally aware and respectful practice

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

add topic HLTHIR403C Work effectively with culturally diverse clients and co-workers

add topic HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with the specified Packaging Rules. Employers may specify that certain electives are required to address identified workplace needs.

The following grouping of electives is intended to facilitate selection. Electives may be selected from one or more groups.


add topic BSBHRM402A Recruit, select and induct staff

add topic BSBLED401A Develop teams and individuals

add topic BSBMED305B Apply the principles of confidentiality, privacy and security within the medical environment

add topic BSBMGT402A Implement operational plan

add topic BSBMGT403A Implement continuous improvement

add topic BSBPMG510A Manage projects

add topic BSBRSK401A Identify risk and apply risk management processes

add topic BSBSUS501A Develop workplace policy and procedures for sustainability

add topic BSBWOR401A Establish effective workplace relationships

add topic BSBWOR404B Develop work priorities

add topic CHCCS401C Facilitate responsible behaviour

add topic HLTCSD306D Respond effectively to behaviours of concern

add topic SITXHRM003A Roster staff


add topic BSBMGT403A Implement continuous improvement

add topic CHCORG428A Reflect on and improve own professional practice

add topic HLTAMBPD401C Manage personal stressors in the work environment

Training and development

add topic CHCCS427A Facilitate adult learning and development

add topic CHCORG627B Provide mentoring support to colleagues

add topic TAEASS401B Plan assessment activities and processes

add topic TAEASS402B Assess competence

add topic TAEDEL401A Plan, organise and deliver group-based learning

add topic TAEDEL402A Plan, organise and facilitate learning in the workplace


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries