Certificate IV in Process Manufacturing

This qualification covers the skills and knowledge required to perform a range of high level technical operations and manufacturing tasks required for producing products.

Job roles/employment outcomes

The MSA40311 Certificate IV in Process Manufacturing is intended for advanced production workers who use a range of equipment and are involved in solving complex problems which require theoretical knowledge, combined with an understanding of operating procedures directly related to producing products.

This qualification is typically used to develop employees performing a technical role that includes the ability to work independently and conduct technical problem solving according to the needs of the work required to produce products.

This qualification is designed to develop employees who operate across more than one category within process manufacturing or other product conversion processes in manufacturing. Typical applications would be in chemical, hydrocarbons, refining, minerals processing, plastics, rubber, cablemaking, manufactured mineral products, and other areas as appropriate.

Non-technical team leaders, coordinators and supervisors may be better served by a qualification in competitive manufacturing.


To be awarded the MSA40311 Certificate IV in Process Manufacturing competency must be achieved in a total of twenty six (26) units of competency.

five (5) core units of competency

twenty one (21) elective units of competency, as specified below.

Elective units must include:

a minimum of four (4) units from Group A

the balance of units, to a maximum of seventeen (17) may be chosen from Groups A, B and C (with a maximum of eleven (11) units from Group C).

Up to seven (7) elective units may be chosen from other qualifications in this Training Package, other endorsed Training Packages and accredited courses, as specified below in Groups B and C.

Note: Units marked with an asterisk have one or more prerequisite requirements. Please refer to the individual units for details. Prerequisites are to be counted towards the total number required to complete the qualification.

Core units of competency

Unit code

Unit title

add topic MSACMT251A

Apply quality standards

add topic MSAENV272B

Participate in environmentally sustainable work practices

add topic MSAPMOHS200A

Work safely

add topic MSAPMSUP200A

Achieve work outcomes

add topic MSAPMSUP210A

Process and record information

Elective units of competency

Group A

Unit code

Unit title


add topic MSACMC410A

Lead change in a manufacturing environment

add topic MSACMC411A

Lead a competitive manufacturing team

add topic MSACMC413A

Lead team culture improvement

add topic MSACMS401A

Ensure process improvements are sustained

add topic MSACMT421A

Facilitate a Just in Time (JIT) system

add topic MSACMT430A

Improve cost factors in work practices

add topic MSACMT440A

Lead 5S in a manufacturing environment

add topic MSACMT441A

Facilitate continuous improvement in manufacturing

add topic MSACMT450A

Undertake process capability improvements


add topic MSACMT451A

Mistake proof a production process

add topic MSACMT452A

Apply statistics to processes in manufacturing

add topic MSACMT460A

Facilitate the use of planning software systems in manufacturing


add topic MSACMT481A

Undertake proactive maintenance analyses

add topic MSACMT482A

Assist in implementing a proactive maintenance strategy

add topic MSAENV472B

Implement and monitor environmentally sustainable work practices

add topic MSAPMOHS400A

Contribute to OHS management system


add topic MSAPMOHS401A

Assess risk

add topic MSAPMOPS400A

Optimise process/plant area


add topic MSAPMOPS401A

Trial new process or product

add topic MSAPMOPS404A

Co-ordinate maintenance

add topic MSAPMOPS405B

Identify problems in fluid power system

add topic MSAPMOPS406A

Identify problems in electronic control systems

add topic MSAPMPER400A

Coordinate permit process


add topic MSAPMSUP400A

Develop and monitor quality systems

add topic MEM15001B

Perform basic statistical quality control

add topic MSL954001A

Obtain representative samples in accordance with a sampling plan

add topic MSL974003A

Perform chemical tests and procedures

add topic PMAOHS420B

Develop First Aid procedures and manage resources

add topic PMAOMIR407B

Audit incident preparedness and established response system

add topic PMAOMIR418B

Coordinate incident response

add topic PMAOMIR424B

Develop and maintain community relationships

add topic PMAOMIR430B

Conduct and assess incident exercises

add topic PMAOMIR444B

Develop incident containment tactics

add topic PMAOMIR449B

Monitor legal compliance obligations during incidents

add topic PMAOPS402A

Respond to abnormal process situations


add topic PMAOPS405A

Operate complex control systems

add topic PMAOPS410B

Monitor remote production facilities

add topic PMAOPS411B

Manage plant shutdown and restart

add topic PMAOPS450B

Solve colour problems

add topic PMASUP410B

Develop plant documentation

add topic PMASUP420B

Minimise environmental impact of process

add topic PMASUP432B

Coordinate pipeline projects

add topic PMASUP440B

Commission/recommission plant

add topic PMASUP441C

Decommission plant

add topic PMASUP445A

Participate in HAZOP studies


add topic PMBPROD430B

Trial a new die/tool

add topic PMBPROD431B

Trial a new, advanced or complex mould

add topic PMBTECH401B

Predict polymer properties and characteristics


add topic PMBTECH402B

Set advanced or complex dies


add topic PMBTECH403B

Test fibre-composites materials and laminates

add topic PMBTECH404B

Mould chemical resistant and/or fire retardant fibre-composites


add topic PMBTECH405B

Repair damaged fibre-composites structures


add topic PMBTECH406A

Diagnose production equipment problems

add topic PMC554020D

Design and prepare models, moulds and dies

add topic PMC554090B

Undertake simple refractory design

add topic PMC554091B

Analyse refractory failures

add topic PSPPM402B

Manage simple projects

Group B

Unit code

Unit title


add topic MSAPMOHS300A

Facilitate the implementation of OHS for a work group


add topic MSAPMOPS363A

Organise on site work

add topic MSAPMPER300C

Issue work permits


add topic MSAPMSUP300A

Identify and implement opportunities to maximise production efficiencies


add topic MSAPMSUP301A

Apply HACCP to the workplace

add topic MSAPMSUP303A

Identify equipment faults

add topic MSAPMSUP309A

Maintain and organise workplace records

add topic MSAPMSUP310A

Contribute to the development of plant documentation

add topic MSAPMSUP330A

Develop and adjust a production schedule

add topic MSAPMSUP382A

Provide coaching/mentoring in the workplace

add topic MSAPMSUP383A

Facilitate a team

add topic MSAPMSUP390A

Use structured problem solving tools

add topic MEM03001B

Perform manual production assembly

add topic MEM03006B

Set assembly stations


add topic MEM09002B

Interpret technical drawing

add topic MEM09003B

Prepare basic engineering drawing


add topic MEM11005B

Pick and process order

add topic MEM11006B

Perform production packaging

add topic MEM11007B

Administer inventory procedures

add topic MEM12023A

Perform engineering measurements

add topic MEM15003B

Use improvement processes in team activities


add topic MEM15004B

Perform inspection

add topic MSL973001A

Perform basic tests

add topic PMBPREP304C

Set a die

add topic PMBPROD347B

Produce composites using hand lamination

add topic PMBPROD380B

Produce composites using chopper gun/depositor

add topic PMBTECH301B

Use material and process knowledge to solve problems

add topic TAEASS401A

Plan assessment activities and processes

add topic TAEASS402A

Assess competence

add topic TAEASS403A

Participate in assessment validation

add topic TAEDEL301A

Provide work skill instruction

A maximum of four (4) units may be selected from this Training Package, other endorsed Training Packages and accredited courses, where those units are aligned at Certificate III or IV.

Group C

Unit code

Unit title


add topic MSACMT220A

Apply quick changeover procedures

add topic MSACMT221A

Apply Just in Time (JIT) procedures

add topic MSACMT230A

Apply cost factors to work practices

add topic MSACMT240A

Apply 5S procedures in a manufacturing environment

add topic MSACMT250A

Monitor process capability

add topic MSACMT260A

Use planning software systems in manufacturing

add topic MSACMT280A

Undertake root cause analysis

add topic MSAPMOHS100A

Follow OHS procedures

add topic MSAPMOHS110A

Follow emergency response procedures

add topic MSAPMOHS205A

Control minor incidents

add topic MSAPMOHS210B

Undertake first response to non-fire incidents

add topic MSAPMOHS212A

Undertake first response to fire incidents

add topic MSAPMOHS216A

Operate breathing apparatus

add topic MSAPMOHS217A

Gas test atmospheres

add topic MSAPMOHS220A

Provide initial first aid response

add topic MSAPMOPS100A

Use equipment

add topic MSAPMOPS101A

Make measurements

add topic MSAPMOPS102A

Perform tasks to support production

add topic MSAPMOPS200A

Operate equipment

add topic MSAPMOPS212A

Use enterprise computers or data systems

add topic MSAPMPER200C

Work in accordance with an issued permit

add topic MSAPMPER201A

Monitor and control work permits

add topic MSAPMPER202A

Observe permit work


add topic MSAPMPER205C

Enter confined space


add topic MSAPMSUP100A

Apply workplace procedures

add topic MSAPMSUP101A

Clean workplace or equipment

add topic MSAPMSUP102A

Communicate in the workplace

add topic MSAPMSUP106A

Work in a team

add topic MSAPMSUP172A

Identify and minimise environmental hazards

add topic MSAPMSUP201A

Receive or despatch goods

add topic MSAPMSUP204A

Pack products or materials

add topic MSAPMSUP205A

Transfer loads

add topic MSAPMSUP230A

Monitor process operations

add topic MSAPMSUP240A

Undertake minor maintenance

add topic MSAPMSUP273A

Handle goods

add topic MSAPMSUP280A

Manage conflict at work

add topic MSAPMSUP291A

Participate in continuous improvement

add topic MSAPMSUP292A

Sample and test materials and product

add topic FPICOT2206B

Cross cut materials with a hand-held chainsaw

add topic LMTGN2008B

Coordinate work of team/section

add topic MEM03003B

Perform sheet and plate assembly

add topic MEM03004B

Perform electronic/electrical assembly (production)

add topic MEM13003B

Work safely with industrial chemicals and materials

add topic MEM16006A

Organise and communicate information

add topic MEM16007A

Work with others in a manufacturing, engineering or related environment

add topic MEM16008A

Interact with computing technology

add topic MEM18001C

Use hand tools

add topic MEM18002B

Use power tools/hand held operations

add topic PMAOPS280B

Interpret process plant schematics

add topic PMBHAN103C

Shift materials safely by hand

add topic PMBPROD247C

Hand lay up composites

add topic RIIRIS201A

Conduct local risk control

add topic TLID2010A

Operate a forklift

add topic MSACMT220A

Apply quick changeover procedures

A maximum of three (3) units may be selected from this Training Package, other endorsed Training Packages and accredited courses, where those units are aligned at Certificate II or III.


    Pathways into the qualification

    This qualification may be accessed by direct entry.

    The units of competency contained within this qualification are common with other qualifications. In particular, the core units and most of the elective units are common to qualifications in the three Process Manufacturing Training Packages (coded PMA, PMB and PMC). Where competency has already been achieved, credit will be granted towards this qualification.

    The units of competency in this qualification reflect competencies which are practised within the industry and recognition of prior learning (RPL) should be granted where there is sufficient evidence of competency from work-based experience.

    Pathways from the qualification

    Further qualification pathways from this qualification include MSA50311 Diploma of Production Management.

    The MSA51108 Diploma of Competitive Manufacturing (or latest version) is also appropriate for those needing a qualification covering manufacturing practice and lean principles.

Entry Requirements

Not applicable.

Licensing Information

There are no specific licences that relate to this qualification. However, in some jurisdictions some units of competency in this qualification may have regulatory requirements. Local regulations should be checked for details.

Employability Skills

Employability Skill

Industry/enterprise requirements for this qualification include:


Complete workplace documentation and records

Use communication technologies efficiently

Develop work instructions, specifications and procedures

Communicate with all team members

Demonstrate effective and appropriate communication and interpersonal skills when dealing with clients

Use most appropriate communication method given priority, cost and customer facilities

Access, interpret and apply technical information


Work cooperatively with people of different ages, gender, race or religion

Liaise with, and provide support to, other team members

Work as part of a team

Identify and manage performance required to meet internal and external customer needs in own work and team

Manage technical processes and provide problem solving support to others


Investigate problem causes

Identify, rectify or report potential difficulties associated with manufacture of products or provision of services

Identify environmental features, regulations, insurance requirements, legal requirements and other factors which may affect the product or service to be provided

Use material and process knowledge to solve problems

Identify hazards and suggest control measures

Determine production requirements

Conduct tests and analyse results to determine and assess production requirements

Initiative and enterprise

Seek feedback on products, processes and procedures

Gather and analyse information and apply to work-related processes

Record information on the quality and other indicators of products

Support achievement of efficient production processes

Determine and act on situations requiring further information or problem solving

Planning and organising

Identify hazards and implement appropriate hazard control measures

Demonstrate time management skills

Source and prepare materials and resources

Sequence work to maximise safety and productivity


Interpret and apply relevant Acts and regulations

Keep the work area clean and tidy at all times

Monitor own work and work of team and identify and act on any quality issues

Understand own work activities

Manage own time to meet deadlines

Implement workplace procedures and instructions


Implement learning activities, as appropriate, to ensure achievement of specified production requirements

Assess competencies in meeting job requirements

Be supportive, assertive and use interpersonal skills

Identify own training needs and seek skill development if required

Gather feedback on own work to assess effectiveness in meeting objectives and integrate information into own practice


Use computer software applications effectively

Work with technology safely and according to workplace standards

Help others use technology efficiently and safely

Use testing technology