Diploma of Production Management

This qualification provides the skills and knowledge required to plan, direct and coordinate production activities in a manufacturing environment. The qualification has been developed with the process manufacturing sector as a focus. It may also be applied to other organisations in the value chain.

The qualification packaging has been developed on an assumption that competency will be developed through a combination of on and off-the-job learning strategies. The qualification may also be achieved through recognition processes.

Job roles/employment outcomes

The MSA50311 Diploma of Production Management specifies the competencies required for employment in job roles related to assisting organisations to improve production.

Employment outcomes related to this qualification may include roles such as a production or operations manager.

This qualification provides skills that can be applied to the design and control of production systems within an organisation, including:

planning and scheduling

tracking and analysing

directing and operating.


To be awarded the MSA50311 Diploma of Production Management, competency must be achieved in ten (10) units of competency.

one (1) core unit of competency

nine (9) elective units of competency, as specified below

Elective units must include:

a minimum of two (2) units from each of Group A, Group B and Group C

the balance of units, to a maximum of three (3), can be selected from:

units from Group A, B or C, not previously selected

units available at Diploma level from this Training Package, other endorsed Training Packages and accredited courses.

Note: Units marked with an asterisk have one or more prerequisite requirements. Please refer to the individual units for details. Prerequisites are to be counted towards the total number required to complete the qualification.

Core units of competency

Unit code

Unit title

add topic MSAENV472B

Implement and monitor environmentally sustainable work practices

Elective units of competency

Group A

Unit code

Unit title


add topic MSACMT622A

Design a process layout

add topic MSACMT630A

Optimise cost of product


add topic MSACMT660A

Develop the application of enterprise systems in manufacturing

add topic MSACMT675A

Facilitate the development of a new product


add topic MSAPMOPS401A

Trial new process or product

add topic BSBFIM501A

Manage budgets and financial plans

add topic FNSORG501A

Develop and manage a budget

add topic MEM14001B

Schedule material deliveries

add topic TLIL4059A

Implement asset management systems

add topic TLIL5055A

Manage a supply chain

add topic TLIP4013A

Implement and monitor logistics planning and process

add topic TLIR4008A

Implement and supervise stocktaking procedures

add topic TLIR4009A

Implement purchasing systems

add topic TLIR4010A

Plan purchasing

add topic TLIR5006A

Develop, implement and review purchasing strategies

add topic TLIX5015A

Establish supply chains

Group B

Unit code

Unit title


add topic MSACMT230A

Apply cost factors to work practices

add topic MSACMT452A

Apply statistics to processes in manufacturing

add topic MSACMT631A

Undertake value analysis of product costs in terms of customer requirements


add topic MSACMT632A

Analyse cost implications of maintenance strategy

add topic MSACMT650A

Determine and improve process capability


add topic MSACMT653A

Apply six sigma to process control and improvement


add topic MSACMT661A

Determine and establish information collection requirements and processes

add topic MSACMT681A

Develop a proactive maintenance strategy

add topic MSACMT682A

Adapt a proactive maintenance strategy to the process manufacturing sector


add topic MSAPMSUP390A

Use structured problem solving tools

add topic MSAPMSUP400A

Develop and monitor quality systems

add topic BSBMGT403A

Implement continuous improvement

add topic PMAOPS500A

Optimise production systems

Group C

Unit code

Unit title


add topic MSACMT641A

Implement a continuous improvement system

add topic MSACMT670A

Develop and manage sustainable energy practices

add topic MSACMT671A

Develop and manage sustainable environmental practices

add topic MSAENV672B

Develop workplace policy and procedures for environmental sustainability

add topic MSAPMOHS401A

Assess risk

add topic MSAPMOHS503A

Maintain the workplace OHS management system

add topic MSAPMOHS510A

Manage risk


add topic BSBINM501A

Manage an information or knowledge management system

add topic BSBMGT502B

Manage people performance

add topic BSBWRK509A

Manage industrial relations

add topic MEM11007B

Administer inventory procedures

add topic MSS015002A

Develop strategies for more sustainable use of resources

add topic MSS015015A

Evaluate sustainability impact of a process

add topic PMASUP520B

Review procedures to minimise environmental impact of process

add topic PSPPM501B

Design complex projects

add topic PSPPM502B

Manage complex projects

add topic PSPPM503B

Close complex projects

add topic TLIA5058A

Manage facility and inventory requirements

add topic TLIR4003A

Negotiate a contract

add topic TLIR5005A

Manage a contract


    Pathways into the qualification

    This qualification has no entry requirement. However, entrants for the qualification should already possess operational or technical skills related to the organisation seeking production improvements either through prior relevant experience or qualifications. For this reason the qualification is not suitable as an entry level qualification for school leavers.

    The units of competency in this qualification reflect competencies which are practised within the industry and recognition of prior learning (RPL) should be granted where there is sufficient evidence of competency from work-based experience.

    Additional qualification advice

    This qualification provides the skills needed to assist organisations to improve production where competitive manufacturing (lean) processes are not fully employed. It therefore complements but does not duplicate qualifications supplying skills related to competitive manufacturing. Where these skills are required MSA51108 Diploma of Competitive Manufacturing, should be considered.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skill

Industry/enterprise requirements for this qualification include:


Manage implementation of production improvement procedures and develop and distribute related information

Develop standardised documentation on behalf of an area or group of work teams

Share and discuss information with others about enterprise activities

Develop and communicate workplace procedures

Provide information and clarifications to team leaders and other employees on workplace procedures in relation to production

Provide and interpret instructions, specifications, standard operating procedures and other work-related documents

Provide assistance or information to relevant personnel

Debrief on workplace changes with relevant stakeholders

Record production, emissions and other work-related information

Access and use workplace communication tools and equipment

Apply numeracy skills to work procedures

Provide information about team activities to managers, supervisors and customers


Identify roles of work teams where teamwork is used as the form of work organisation

Supervise and lead others in a production environment

Share work-related information with peers, including team members, supervisors and management

Identify hazards to employees and visitors

Identify the value chain and advise other employees as to how they can contribute to the final quality of the product

Review changes to work practices and work relationships with team leaders and other employees

Provide assistance with planning work operations, as required

Seek assistance with work operations from specialists and other employees, as required

Participate in multidisciplinary teams, as required


Monitor production and maintenance activities

Analyse inconsistencies, non-compliances, faults or hazards

Identify factors within work area that are a constraint to work efficiency or reaching of production outcomes

Identify essential and non-essential practices

Implement methods of increasing features/benefits of products or processes

Monitor responsibilities of teams and make improvements to work organisation

Identify process steps which cause a problem and implement improvement processes

Monitor production performance and implement improvement processes

Compare shift or area required performance with actual performance

Identify situations where compliance to specifications or safety standards is unlikely

Identify, recommend and implement improvements

Identify causes of identified faults and take appropriate action

Investigate causes of deviations from targets and standards in relation to production

Undertake root cause analysis

Initiative and enterprise

Manage procedures and systems for optimum outcomes

Analyse feedback on procedures and systems

Analyse problems, implications or suggestions for improvements

Adjust work activities according to changes in customer requirements

Identify methods of increasing contribution of work teams to production

Identify and implement changes and improvements

Monitor processes and equipment to ensure cost efficiency

Implement and monitor work practices to reduce waste

Participate in multidisciplinary teams to develop new products or processes

Planning and organising

Ensure work areas comply with sustainability obligations and requirements

Identify and manage processes, tools and materials

Implement improvements in accordance with procedures

Distinguish between essential and non-essential practices

Implement use of planning tools within work of teams

Determine and prioritise required actions

Collect, organise and analyse information from work activities

Monitor work activities according to safety and workplace standards

Set production targets and outcomes

Interpret data and information as required by own job

Ask questions to ensure there is understanding of work requirements in teams and among other employees


Recommend methods of increasing own contribution to the value chain

Adjust work processes according to procedures and customer requirements

Identify and manage impact of change in own work

Minimise waste in own work activity

Assess own work performance

Set personal objectives for work performance

Manage own time


Identify skill requirements of self and team members

Arrange skill development training for self and others

Adapt to changing work requirements

Ask questions to aid learning of others

Identify personal skill gaps and additional skill needs

Ask questions to ensure understanding of own work requirements

Monitor own work and identify areas for improvement

Seek feedback on work performance

Provide feedback on work performance to team leaders and team members


Monitor technology to ensure production according to legislative requirements and workplace standards

Identify equipment and processes appropriate for jobs and skill levels of employees

Provide appropriate equipment to ensure safety and efficiency according to skill levels of employees

Assess operational efficiency of technology within own skill level and that of team members

Analyse data and other information from equipment reports

Conduct failure mode effects analyses

Use information technology appropriate for job

Manage maintenance procedures appropriate to job and processes according to skill levels of team members