Diploma of Water Operations

The Diploma of Water Operations supports candidates seeking competency and requiring increasingly specialised technical skills or those who require a broad range of skills.

To achieve this qualification the candidate must demonstrate competency in seven units, comprising two core and five elective units of competency.


7 units of competency are required for this qualification including:

2 core units

5 elective units

Choose a minimum of 3 elective units from the list below.

Choose the remaining 2 units from either the list below, or elsewhere in this Training Package, or another endorsed Training Package, or Accredited Course.

All elective units selected from outside this qualification must be selected from qualifications aligned to AQF level 4, 5, or 6. However, only one unit may be imported from another endorsed Training Package or Accredited Course at AQF level 4 or AQF level 6.

Elective units selected must not duplicate content already covered by other units in this qualification.

Specialisations are possible within this qualification. Details and examples of specialisation rules are included under the Industry Specialisation heading in the Qualification Framework section of this Training Package.


add topic PSPSOHS501A

Participate in the coordination and maintenance of a systematic approach to managing OHS

add topic NWP505B

Implement and monitor environmental management policies, plans, procedures and programs


add topic NWP504A

Collect and mange hydrometric station survey data

add topic NWP508A

Apply principles of hydraulics to pipe and channel flow

add topic NWP509A

Collect, verify and report hydrometric time series data

add topic NWP510A

Develop and maintain ratings

add topic NWP511B

Manage large dam safety surveillance

add topic NWP512B

Implement and manage catchment management plan

add topic NWP513B

Develop and review catchment management plan

add topic NWP514B

Implement and manage groundwater management plan

add topic NWP515B

Develop and review groundwater management plan

add topic NWP516B

Implement and manage surface water management plan

add topic NWP517B

Develop and review surface water management plan

add topic NWP518B

Prepare and report on data related to flood mitigation

add topic NWP519B

Develop and report flood mitigation

add topic NWP520A

Contribute to hydrometric planning and water resource management

add topic NWP525B

Implement and manage asset construction and maintenance

add topic NWP527B

Conduct commissioning and post-commissioning activities

add topic NWP528B

Implement and manage trade waste policies and plans

add topic NWP529B

Develop and modify trade waste management policies and plans

add topic NWP530B

Implement and manage the operation and maintenance of irrigation delivery systems

add topic NWP531B

Develop and review irrigation system management plan

add topic NWP532B

Implement and manage potable water system management plan

add topic NWP533B

Develop and review potable water system management plan

add topic NWP534B

Implement and manage drainage system management plan

add topic NWP535B

Develop and review drainage system management plan

add topic NWP536B

Implement and manage wastewater collection management plan

add topic NWP537B

Develop and review wastewater collection management plan

add topic NWP545B

Implement and manage water treatment processes monitoring program

add topic NWP546B

Develop and review water treatment processes management plan

add topic NWP547B

Implement and manage wastewater treatment processes monitoring program

add topic NWP548B

Develop and review wastewater treatment management plan

add topic NWP551A

Evaluate, implement and monitor high-risk trade waste discharge approvals


Apply mathematical solutions to engineering problems


Apply scientific principles to engineering problems


Apply surveying computations to civil engineering projects


Apply construction principles to civil engineering works


Apply environmental solutions to engineering projects


Apply surveying for civil engineering projects


Use computer aided drafting systems


Apply principles of mechanics to engineering problems


Apply principles of strength of materials to engineering problems

add topic BSBFIM501A

Manage budgets and financial plans

add topic BSBMGT515A

Manage operational plan

add topic CPPSIS4002A

Store and retrieve spatial data

add topic CPPSIS5002A

Capture new spatial data

add topic CPPSIS5010A

Collate and interpret spatial data

add topic LGAWORK501A

Prepare preliminary design for operational works

add topic LGAWORK502A

Prepare detailed works project documentation

add topic LGAWORK503A

Undertake project investigation

add topic PSPPROC506A

Plan to manage contracts


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Qualification code: NWP50107

Qualification title: Diploma of Water Operations

The following table contains a summary of the employability skills as identified by the water industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include the following facets:


communicates the development, implementation and maintenance of:

OHS policies and procedures

environmental policies and procedures

a range of relevant water management policies and procedures

communicates effectively with a range of people, including staff, contractors and customers

interprets a range of complex and technical documents, including relevant:

regulatory, legislative, licensing and organisational requirements

codes and standards

develops and communicates a range of complex and technical documents, including relevant:


organisational policies and procedures

understands relevant definitions, terminology, symbols and language

discusses organisational issues

conducts community consultation

reports and records hazards and risks

takes a leadership role in ensuring workforce compliance with standards, regulations and policies

maintains and checks records and documents

articulates complex ideas clearly

analyses and evaluates reports and reference materials


demonstrates leadership within work teams and business units

collaboratively and effectively develops and implements operational plans

works collaboratively with relevant stakeholders

defines and explains responsibilities and accountabilities

supervises and checks others' work, monitors work processes and ensures safe work practices

facilitates production of and produces workplace documentation that ensures effective workforce performance

coordinates a range of team members and activities

relates positively to fellow workers and the management team

Problem solving

responds effectively to hazards, risks and emergencies

develops plans geared to minimising risks and hazards

collates, manipulates and interprets data

applies techniques for flood estimation to flood estimation guidelines

conducts consultations

oversees processes within the water industry to ensure the effective and continuous provision of water services

analyses problems and applies appropriate remedial solutions

uses and analyses complex data in decision making

Initiative and enterprise

proactively manages and supervises effective customer service strategies and tactics

establishes best practice procedures for the implementation of management plans

identifies work processes and practices to improve organisational performance

recommends changes to plan objectives and operational procedures

defines and quantifies responsibilities and accountabilities

identifies complex faults and problems and takes necessary remedial action

considers information about known impacts, risk assessments and control procedures in preparing plans

modifies policies and plans to incorporate identified and required changes

identifies opportunities for improved water management

Planning and organising

leads effective implementation of organisation's operational plans

plans and participates in effective delivery of services

plans processes

develops and checks contingency plans for new types of industries or processes

incorporates issues identified by reviews and audits into management plan

prepares and presents management policies and plans

reviews management policies against objectives, policies and plans

implements emergency action plans according to management plans

monitors activities to ensure compliance with approvals

prepares and plans for trade waste management

schedules and conducts on-site inspections

manages workplace contracts

Self management

manages own performance to ensure required levels of service standards, work quality and professional competence

manages work priorities

identifies and recommends opportunities for performance improvements according to management plans

reviews objectives of the management and implementation plans

defines and quantifies responsibilities and accountabilities

uses feedback to improve own performance


seeks feedback on personal performance

uses information effectively to improve work performance

identifies and assesses legislative, organisational and environmental requirements that impact on work system

regularly reviews and assesses records to identify long-term trends and impacts

learns from colleagues as part of effective teamwork


uses IT systems to manage and communicate planning process

uses complex water system management technology

models simulated, hypothetical or estimated rainfall intensity data and catchment characteristics

understands capabilities and limitations of organisation's plant, equipment and tools

uses technology to improve efficiency and effectiveness of managing work

The high proportion of electives required by this qualification means that the facets of the above employability skills are representative of the water industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements as identified in units of competency that meet packaging guidelines. This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.