Certificate IV in Government (Revenue Administration)

This specialist qualification covers the competencies required by staff working in revenue administration. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and/or career plans of the individual.


15 units of competency are required for this qualification:

5 core units

10 elective units including:

1 unit from Group A

5 units from Group B

up to 4 units from units from Group B and C or from elsewhere within this Training Package, or any endorsed Training Package or Accredited Course.

Units selected should not duplicate content already covered by other units in this qualification.

All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated.

** For this qualification, a maximum of 1 unit from Certificate III level may be used.

Core units

add topic PSPETHC401A

Uphold and support the values and principles of public service

add topic PSPGOV408A

Value diversity

add topic PSPGOV412A

Use advanced workplace communication strategies

add topic PSPGOV422A

Apply government processes

add topic PSPLEGN401A

Encourage compliance with legislation in the public sector

Group A Elective Units

add topic PSPOHS301A

Contribute to workplace safety

add topic PSPOHS401B

Implement workplace safety procedures and programs

Group B Elective Units

add topic PSPREV401A

Identify and apply statute law

add topic PSPREV402A

Undertake legislative decision making

add topic PSPREV403A

Manage information on legal entities, relationships and property

add topic PSPREV404A

Interpret and assess contracts

add topic PSPREV405A

Assess applications for grants, subsidies and rebates

add topic PSPREV406A

Evaluate returns-based taxes

add topic PSPREV407A

Determine land tax liability

add topic PSPREV408A

Determine stamp duties

add topic PSPREV409A

Administer levies, fines and other taxes

Group C Elective Units

add topic PSPFRAU401B

Monitor data for indicators of fraud

add topic PSPGOV402B

Deliver and monitor service to clients

add topic PSPGOV406B

Gather and analyse information

add topic PSPGOV411A

Deal with conflict

add topic PSPGOV417A

Identify and treat risks

add topic PSPGOV421A

Exercise delegations

add topic PSPPOL401A

Contribute to policy development

add topic PSPPOL404A

Support policy implementation

add topic PSPREG401C

Exercise regulatory powers

add topic PSPREG402C

Promote client compliance

add topic PSPREG403B

Assess compliance

add topic PSPREG404C

Investigate non-compliance

add topic PSPREG405B

Act on non-compliance

add topic PSPREG409B

Prepare a brief of evidence

add topic PSPREG415A

Receive and validate data

add topic PSPREG417A

Undertake compliance audits

add topic PSPREG420A

Plan and implement recovery action

add topic LGAGOVA301B

Assist customers with rate enquiries


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Not applicable.