Certificate II in Public Safety (SES)

Not applicable.


10 units of competency are required for this qualification including:

6 core units

4 elective units

Choose a minimum of 2 elective units from the list below.

Choose the remaining 2 units from either the list below, or elsewhere within this training package, or another endorsed training package, or accredited course.

All elective units selected from outside this qualification must be from an equivalent qualification level or higher.

Elective units selected must not duplicate content already covered by other units in this qualification.

Where a pre-requisite unit is attached to a unit it is identified by this symbol .

The pre-requisite units attached to any of the units must be undertaken and are additional to the number of units required for the qualification.


Core Units

add topic PUACOM001C

Communicate in the workplace

add topic PUACOM002B

Provide services to clients

add topic PUAOHS001C

Follow defined occupational health and safety policies and procedures

add topic PUATEA001B

Work in a team

add topic PUATEA004D

Work effectively in a public safety organisation

add topic HLTFA211A

Provide basic emergency life support


Elective Units

add topic PUAEQU001B

Prepare, maintain and test response equipment

add topic PUALAW001B

Protect and preserve incident scene

add topic PUAOHS002B

Maintain safety at an incident scene

add topic PUAOPE013A

Operate communications systems and equipment

add topic PUASAR022A

Participate in a rescue operation

add topic PUAEME001B Provide emergency care


add topic HLTFA211A Provide basic emergency life support

add topic PUASES012A

Work as a team member in an emergency operations centre

add topic HLTFA311A

Apply first aid

add topic TLIH2001A

Interpret road maps and navigate predetermined routes


    Pathways into the qualification and pathways from the qualification

    Within the SES sector, pathways into and from qualifications are based on organisational requirements and capabilities, as well as the requirement to meet unit of competency pre-requisites.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills are part of a unit of competency.

Employability Skills statements from a selection of units of competency from the PUA21312 Certificate II in Public Safety (SES) have been reproduced in the table below.

This table provides an example of Employability Skills for the qualification because Employability Skills within a qualification will vary depending on the qualification packaging options.

Public Safety qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Employability Skill

Employability Skills Statement


discuss and clarify needs and expectations with clients

ensure non verbal communication is positive, culturally appropriate and tailored to the audience

fill in accident and incident forms

locate, interpret and provide relevant information to requests

use active listening skills and questioning techniques to clarify issues

use questioning, learning and summarising skills to establish client needs


encourage and acknowledge participation by team members

make a positive contribution to the effectiveness and efficiency of a team

participate in group meetings

support team members in achieving workplace goals

Problem solving

recognise, rectify where possible and report hazards in the work area to designated personnel according to workplace procedures

recognise and resolve problems and conflict

Initiative and enterprise

raise occupational health and safety issues with designated personnel in accordance with workplace procedures and relevant occupational health and safety legislation

Planning and organising

assess work load and set priorities within allocated timeframes

identify factors affecting work requirements, assess their impact and take appropriate action to ensure work requirements are met

identify hazards and assess risks


develop and maintain own expertise

identify training and development needs relevant to the area of work

manage own work

monitor own work

recognise and manage signs of personal stress


maintain current required licences and certificates

participate in programs to ensure level of expertise meets organisation’s requirements

learn about local operations centre activation procedures


use communication technology if relevant to workplace requirements

use information technology effectively