Certificate III in Racing Services (Racing Administration)

This qualification reflects the role of persons who are responsible for organising their own work within known routines. Work responsibilities cover general office administration conducted under racing-specific protocols and procedures. A range of well-developed skills involving judgement and problem solving with some theoretical knowledge is required.

While they may not be required to handle horses or greyhounds, employees with this qualification are often required to work close to race animals. For their own safety, the safety of others and the safety of animals, employees must be aware of potential risks and hazards associated with animal behaviour.


Packaging Rules

Completion of twenty (20) units made up of four (4) core and sixteen (16) elective units.


a minimum of one (1) unit from Group A

a minimum of ten (10) units from Group C

a minimum of two (2) units from Groups A, C, D or E

a maximum of three (3) units may be selected from the RGR08 Racing Training Package or any other currently endorsed Training Package or accredited course. Selected units must be relevant to job outcomes in the racing industry.

For a Certificate III in Racing Services (Racing Administration) at least twelve (12) of the units selected to make up this qualification must be aligned clearly to Certificate III outcomes.


add topic RGRCMN001A Comply with the rules of racing and related protocols

add topic RGRCMN201A Follow OHS procedures and observe environmental work practices OR

add topic RGRCMN401A Maintain and monitor OHS procedures and environmental work practices

add topic RGRCMN202A Achieve requirements for industry induction

add topic HLTFA301B Apply first aid


add topic RGRCMN002A Investigate job opportunities in racing and related industries

add topic RGRCMN003A Manage personal health and fitness

add topic RGRTRK402A Relate animal welfare to track and environmental conditions

add topic AHCBIO202A Follow site quarantine procedures

add topic PUACOM001C Communicate in the workplace

add topic SISXEMR201A Respond to emergency situations


add topic RGRADM301A Assist with race meeting operations

add topic RGRADM302A Supervise use of track and race club facilities

add topic RGRADM402A Prepare for race meeting special events

add topic BSBCUS301B Deliver and monitor a service to customers

add topic BSBDIV301A Work effectively with diversity

add topic BSBFIA301A Maintain financial records

add topic BSBINM301A Organise workplace information

add topic BSBITU301A Create and use databases

add topic BSBITU306A Design and produce business documents

add topic BSBMKG414A Undertake marketing activities

add topic BSBWOR204A Use business technology

add topic BSBWOR301B Organise personal work priorities and development

add topic BSBWRT301A Write simple documents

SITHFAB201Provide responsible service of alcohol

add topic SRXEVT007B Manage spectators at an event or program

add topic SRXGRO002A Deal with conflict

add topic THTFME07A Organise and monitor infrastructure for outdoor events

add topic THTFME09A Develop and update knowledge of protocol events


    Pathways into the qualification

    RGR20308 Certificate II in Racing Services (Racing Administration)

    Pathways from the qualification

    RGR40508 Certificate IV in Racing Services (Racing Administration)

    Licensing considerations

    There are no specific licences that relate to this qualification.

    Australian Apprenticeships

    This qualification is suited to Australian Apprenticeship pathways.

    Job roles

Entry Requirements

Entry requirements

There are no entry requirements for this qualification.

Qualification pathways

Licensing Information

Refer to Pathways Information

Employability Skills


Employability Skill

Industry/enterprise requirements for this qualification include:


listening and understanding

speaking clearly and directly

writing to the needs of the audience

negotiating responsively

reading independently


using numeracy effectively

understanding the needs of internal and external customers

persuading effectively

establishing and using networks

being assertive

sharing information

speaking and writing in languages other than English


working across different ages irrespective of gender, race, religion or political persuasion

working as an individual and as a member of a team

knowing how to define a role as part of the team

applying teamwork to a range of situations e.g. futures planning and crisis problem solving

identifying the strengths of team members

coaching and mentoring skills, including giving feedback


developing creative, innovative and practical solutions

showing independence and initiative in identifying and solving problems

solving problems in teams

applying a range of strategies to problem solving

using mathematics, including budgeting and financial management to solve problems

applying problem-solving strategies across a range of areas

testing assumptions, taking into account the context of data and circumstances

resolving customer concerns in relation to complex project issues

Initiative and enterprise

adapting to new situations

developing a strategic, creative and long-term vision

being creative

identifying opportunities not obvious to others

translating ideas into action

generating a range of options

initiating innovative solutions

Planning and organising

managing time and priorities - setting time lines, coordinating tasks for self and with others

being resourceful

taking initiative and making decisions

adapting resource allocations to cope with contingencies

establishing clear project goals and deliverables

allocating people and other resources to tasks

planning the use of resources, including time management

participating in continuous improvement and planning processes

developing a vision and a proactive plan to accompany it

predicting - weighing up risk, evaluating alternatives and applying evaluation criteria

collecting, analysing and organising information

understanding basic business systems and their relationships


having a personal vision and goals

evaluating and monitoring own performance

having knowledge and confidence in own ideas and visions

articulating own ideas and visions

taking responsibility


managing own learning

contributing to the learning community at the workplace

using a range of mediums to learn - mentoring, peer support and networking, IT and courses

applying learning to technical issues (e.g. learning about products) and people issues (e.g. interpersonal and cultural aspects of work)

having enthusiasm for ongoing learning

being willing to learn in any setting - on and off the job

being open to new ideas and techniques

being prepared to invest time and effort in learning new skills

acknowledging the need to learn in order to accommodate change


having a range of basic IT skills

applying IT as a management tool

using IT to organise data

being willing to learn new IT skills

having the OHS knowledge to apply technology

having the appropriate physical capacity