Certificate III in Floristry

This qualification reflects the role of individuals who possess a range of well-developed floristry design, construction and sales skills. They are skilled operators who apply a broad range of floristry technical competencies using discretion and judgement and have a sound theoretical knowledge of floristry design elements and principles and construction techniques. They may provide technical advice and support to team members.

This qualification is suitable for an Australian Apprenticeship pathway.


Packaging Rules

Qualification rules

To achieve the SFL30110 Certificate III in Floristry, 21 units must be completed:

16 core units

5 electives:

a minimum of 3 elective units must be selected from the elective units listed below

the remaining units may be selected from this or another endorsed Training Package or accredited course.

In all cases, selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core units

add topic BSBDES402A

Interpret and respond to a design brief

add topic CUVCOR07B

Use drawing techniques to represent the object or idea

add topic SFLDEC302A

Design floristry products

add topic SFLDEC303A

Maintain floristry tools and equipment

add topic SFLDEC304A

Construct hand tied floristry products

add topic SFLDEC305A

Construct wired floristry products

add topic SFLDEC306A

Construct floristry products with a base medium

add topic SFLSOP201A

Source information on floristry products and services

add topic SFLSOP202A

Recognise flower and plant materials

add topic SFLSOP203A

Receive and store floristry stock

add topic SFLSOP204A

Prepare and care for floristry stock

add topic SFLSOP306A

Provide quality service to floristry customers

add topic SFLSOP307A

Sell floristry products

add topic SFLSOP308A

Prepare quotations for floristry products

add topic SIRXIND001A

Work effectively in a retail environment

add topic SIRXOHS001A

Apply safe working practices

Elective units

Assessment and Training

add topic TAEDEL301A

Provide work skill instruction

Client and Customer Service

add topic SIRXCCS001A

Apply point-of-sale handling procedures

Computer Operations and ICT Management

add topic SIRXICT001A

Operate retail technology


add topic BSBDES202A

Evaluate the nature of design in a specific industry context

add topic BSBDES301A

Explore the use of colour


add topic BSBEBU401A

Review and maintain a website

add topic SIRXEBS001A

Acquire and retain online customers


add topic BSBFIA301A

Maintain financial records

add topic SIRXFIN001A

Balance point-of-sale terminal

First Aid

add topic HLTFA301B

Apply first aid

Floristry Sales and Operations

add topic SFLSOP205A

Display and merchandise floristry products

Food Safety

add topic SIRRFSA001A

Apply retail food safety practices


add topic RTF2008A

Maintain indoor plants

add topic RTF2024A

Tend nursery plants

add topic RTF3020A

Install and maintain interior plant displays

Information Technology

add topic BSBITU305A

Conduct online transactions


add topic SIRXMER005A

Create a display


add topic BSBPUR301B

Purchase goods and services

Quality and Innovation

add topic SIRXQUA001A

Develop innovative ideas at work

Risk Management and Security

add topic SIRXRSK001A

Minimise theft


add topic BSBSUS201A

Participate in environmentally sustainable workplace practices

Visual Arts

add topic CUVCRS03B

Produce computer aided drawings

Work in Industry

add topic BSBWOR202A

Organise and complete daily work activities


    Not applicable.

Entry Requirements

Entry requirements

There are no entry requirements to this qualification.

Individuals with this qualification are able to work in many floristry industry sectors and enterprise types. The structure of this qualification recognises the diversity of business models that characterise the floristry industry. The types of enterprise to which this qualification may apply include retail floristry shops, studios and businesses who sell via the internet or phone.

Work would be undertaken in any type of environment where flower and plant materials are stored and cared for and where floristry products are designed, constructed and either sold direct to customers or via the floristry distribution network. This could include on-site assembly work at special occasions.

Florists with this qualification would design, construct and sell a diverse range of floristry products.

Possible job titles include:

florist in any environment including a retail shop florist, studio florist or in-house florist.

Licensing Information

Not applicable.

Employability Skills


SFL30110 Certificate III in Floristry

The following table contains a summary of the employability skills required by the floristry industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Communicating with colleagues, customers and product suppliers to plan customers' floristry designs; determining and interpreting customers' social and cultural preferences to sell proactively and persuasively to maximise profitability; empathising and negotiating acceptable solutions to customer problems and complaints; preparing clear records of floristry designs and job specifications for use during the construction phase; communicating production requirements to other staff; providing clear, accurate verbal and written information to customers and suppliers to ensure a positive experience with the floristry business.


Anticipating problems that may arise with customers' floral design requests; mitigating problems by planning and testing designs that adhere to customer requests and minimise negative environmental impacts; resolving problems through adapting designs and negotiating changes with customer; identifying and resolving production problems, taking responsibility for or requesting assistance from team members and suppliers in solving construction issues.

Initiative and enterprise

Showing the independence, initiative and creativity required to design and construct floristry products; adapting to emerging design and construction problems by initiating and implementing creative and immediate responses to ensure customer and production requirements are met; identifying and discussing a range of floristry product and service concepts to improve profitability and product and service options for the floristry business.


Working as a team member to deliver the quality service goals of the floristry business; taking responsibility for own work in designing and constructing floristry products; working collaboratively as a team member by providing feedback and assistance to other florists to resolve design and construction problems; providing guidance and instruction to assistant or trainee florists; showing social and cultural sensitivity to team members.

Planning and organising

Collecting, analysing and organising customer and product information to quote on, sell and design profitable floristry products; determining deadlines for the quotation, design and production of floristry products and organising own daily work activities to achieve these; designing floristry products and producing full job specifications to ensure the planned design is realised; planning the construction of floristry products to achieve production deadlines.


Complying with the legal requirements that apply to own role in servicing the floristry customer; taking responsibility for own job role in floristry sales, design and construction activities; prioritising day to day activities so that quotes, designs and floristry products are constructed in a logical sequence and timely manner; evaluating own floristry designs and constructed products; actively seeking feedback on work from colleagues, customers and managers.


Knowing the structure of networks within, and sources of new information on, the floristry industry to enable sourcing of ongoing learning opportunities; knowing own knowledge and design and construction skill strengths and weaknesses, and taking responsibility for own professional development; proactively seeking and sharing information with colleagues on new flowers and plant materials, floristry products, new services and suppliers.


Understanding the operating capability of and selecting and using computer systems and software that assist in quoting, selling and designing floristry products; correctly selecting, safely using and maintaining tools and equipment to construct floristry products; seeking alternative technology to meet special construction needs.