This qualification reflects the role of individuals who are competent in interacting with customers, providing a range of beauty services which may include make-up, waxing, nail technology, lash and brow treatments, and demonstrating and selling retail skin care and other cosmetic products.
Work would be undertaken in beauty therapy salons and in the wider beauty industry.
This qualification is designed to reflect the role of those who perform some complex or non-routine activities involving individual responsibility or autonomy or collaboration with others as part of a team.
To achieve a Certificate III in Beauty Services, 20 units must be completed:
all 9 core units
all 4 elective units from either of the following groups:
Group A - General Beauty
Group B - Make-Up
7 units from the general elective units:
a minimum of 4 elective units must be selected from the general elective units listed below
the remaining units may be selected from this or another endorsed Training Package or accredited course; these must be units which are first packaged at AQF level of 2 or 3.
In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
Participate in environmentally sustainable work practices
This qualification is suitable for an Australian Apprenticeship pathway.
There are no entry requirements to this qualification.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.
SIB30110 Certificate III in Beauty Services
The following table contains a summary of the employability skills required by the beauty industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Industry/enterprise requirements for this qualification include:
Communication skills, both verbal and non-verbal, are used to establish and meet the needs of clients. This is done through questioning and observation and by providing clear information on products used and services proposed or performed. Clients may also need reassurance or have questions answered throughout the performance of a service. Product information is read and interpreted to make safe and appropriate recommendations to clients. Communication skills are also used to follow instructions and respond to change, such as current workplace environmental sustainability procedures.
Problem-solving skills are used when applying knowledge of contraindications to anticipate and mitigate problems by advising clients of alternative options and/or referring them to alternative practitioners. Problem-solving skills are also applied in the performance of routine retail activities, such as selling products and demonstrating skin care products. Problem solving is supported in the beauty environment by referral to legislation and/or industry guidelines, such as health and hygiene.
Initiative and enterprise
Opportunities to use initiative and enterprise skills occur with the identification and provision of the most appropriate products and/or services to meet the needs of clients, within the boundaries of any contraindications which may be present. A beauty operator also needs to adapt services where there is a change in the client's condition during a service. Initiative and enterprise are also used to recognise where additional levels of service can be provided to a client.
Teamwork requires knowledge of the roles and responsibilities of all team members and accepted or expected workplace practices. It includes the ability to communicate with other team members to schedule and service clients, to deal with complaints, and also to support team participation in environmentally sustainable workplace practices.
Planning and organising
Information, time and resources must be planned and organised to deliver efficient and effective services. The needs of clients must be determined to ensure that all relevant products and equipment are available and time is managed effectively to meet scheduling requirements. The use of resources must be planned and organised to minimise waste and prevent product and environmental contamination.
Self-direction is required to achieve desired client outcomes within the time and resource expectations of the workplace. This is supported by establishing a clear understanding of both client and workplace requirements and by actively seeking and responding to feedback. The knowledge and application of health, hygiene and safety requirements are critical to the performance of this role.
The beauty industry is dynamic, with changes to products and services as new trends emerge. Beauty operators are required to take responsibility for maintaining the currency of their knowledge by identifying and assessing learning opportunities and sources of information, including professional associations and the influences and inter-relationships with complementary industries.
Technology is used through the use of fixed telephones or telephone systems, retail equipment and in some cases electronic client-booking systems. In a salon, staff must be able to deal with situations where technology fails or becomes unavailable, for example electronic funds transfer technology.
Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.