Certificate III in Retail Supervision
This qualification provides the skills and knowledge for an individual to be competent in retail supervision with the need to apply discretion and judgement. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals will have some responsibility for others and provide or hold specific coordination or support responsibilities within a store team.
Individuals with this qualification are able to perform roles, such as:
provide in-depth product and service advice in a retail environment
sell products and services in a variety of retail settings
supervise a point-of-sale area
lead a team preparing and selling items
lead a team within a large store or supermarket
act as an assistant to a manager of a small to medium sized store
organise and maintain work areas and displays
carry out specific responsibilities, such as merchandising.
Possible job titles
senior sales assistant
store supervisorpoint-of-sale supervisor