TAE50310 - Diploma of International Education Services
Diploma of International Education Services
This qualification reflects the roles of individuals working in international education administration who apply a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.
International education work contexts include international onshore education, transnational offshore education, international projects, and exchange or study abroad programs. A range of public and private education sectors and organisations provide international education. Sectors include higher education, vocational education and training, schools, English language intensive courses for overseas students (ELICOS), and preparatory courses (foundation, bridging and enabling).
Job roles and titles vary across different industry sectors. Possible job titles and roles relevant to this qualification include:
assistant marketing coordinator
AusAID liaison officer
coordinator, manager or officer in government agency or peak body
deputy principal (schools sector)
director of student administration
director of studies
enrolment or admissions officer
head of boarding house
international admissions coordinator or officer
international liaison officer
international programs coordinator
international student academic adviser
international student coordinator
international student orientation program coordinator
manager, international student admissions or administration
manager or coordinator, international student support services
manager or liaison officer, international marketing
student union officer, international student programs
study abroad and exchange coordinator or manager.
Total number of units = 10
7 core unitsplus
3 elective units
At least 2 of the elective units must be selected from the elective units listed below. The other elective unit may be selected from the elective units listed below or any other currently endorsed Training Package or accredited course. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Units selected from other Training Packages must not duplicate units selected from or available within TAE10 Training and Education Training Package.
BSBIND302A Work effectively in the international education services industry*
BSBRES401A Analyse and present research information
Training advisory services
TAETAS501A Undertake organisational training needs analysis
*Note: These units are based on modules from the accredited courses 30511QLD Certificate III in International Education Services, 30512QLD Certificate IV in International Education Services and 30513QLD Diploma of International Education Services. Permission to adapt the modules was granted by the copyright holder, International Education Services Ltd.
Selecting elective units for different outcomes
The context for this qualification varies and this must guide the selection of elective units. Examples of appropriate elective units for particular outcomes follow.
Coordinator, international student support services
There are no prerequisite requirements for individual units of competency.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
after achieving BSB40507 Certificate IV in Business Administration and providing evidence of competency in the core units required for BSB30507 Certificate III in Business Administration (International Education)
after achieving BSB30507 Certificate III in Business Administration (International Education) and providing evidence of competency in the majority of units required for BSB40507 Certificate IV in Business Administration
with some vocational experience working in a range of business settings in support roles, including international education services.
Examples of job roles for candidates seeking entry based on their vocational experience include:
administrative assistant, international office of university
assistant administrative officer
education program support worker, TAFE international education department
information services assistant/officer, international education office of a school
international education agent
receptionist, registered training organisation providing ELICOS
student recruitment and admissions assistant
student services officer
student support assistant.
Pathways from the qualification
After achieving TAE50310 Diploma of International Education Services, candidates may undertake TAE70310 Vocational Graduate Certificate in International Education Services.
Licensing, legislative, regulatory or certification considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
TAE50310 Diploma of International Education Services
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Industry/enterprise requirements for this qualification include:
clearly communicating workplace information to others (verbally and non-verbally)
communicating sensitively in a cross-cultural context
communicating with people who speak languages other than English
interpreting needs of internal and external customers
reading and interpreting workplace-related documentation
writing to audience needs
applying knowledge of own role as part of a team
working as an individual and a member of a team
working with diverse individuals and groups
developing practical responses to workplace-related functions
taking action to resolve concerns
Initiative and enterprise
adapting to new and emerging situations
being creative or proactive in response to workplace problems, changes and challenges
developing a strategic, creative, long-term vision
developing innovative solutions to workplace challenges
Planning and organising
allocating resources to workplace tasks and requirements
collecting, analysing and organising workplace data
identifying risk factors and taking action to minimise risk
planning for contingencies
utilising or determining required resources
following workplace documentation, such as codes of practice or operating procedures
managing own time and priorities
projecting a professional image when representing the organisation
taking personal responsibility at the appropriate level
maintaining knowledge of products and services
participating in ongoing learning (formal and informal)
seeking assistance and expert advice
applying business-related technology skills in organising and using workplace information