Diploma of Logistics


A general qualification for the integrated management of logistics.

Successful completion will require the self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others. Applications involve participation in the development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams, including those concerned with planning and evaluation functions. Group or team coordination may be involved.

Successful completion of the licensing units within the qualification must align with applicable licensing and regulatory requirements.

Job roles:

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

Logistics Manager


Requirements for completion of the qualification:

A successful assessment outcome for a total of 14 units of competency comprising:

1coreunit listed below


7 technical elective units from the selected list below


6 elective units which may be taken from the elective units listed below, the remaining technical elective units listed below, or may include up to 3 units drawn with appropriate contextualisation from this Training Package, and/or other relevant nationally endorsed Training Package or accredited course.

Where imported units are selected, care must be taken to ensure that all pre-requisites specified are complied with.

TLI50410 Diploma of Logistics (continued)

Core units:



LResource Management

add topic TLIL5020A Develop and maintain operational procedures for transport and logistics enterprises

Technical elective units:



AHandling Cargo/Stock

add topic TLIA5029A Plan and manage storage of dangerous goods and hazardous substances

add topic TLIA5035A Manage international freight transfer

add topic TLIA5058A Manage facility and inventory requirements

FSafety Management

add topic BSBOHS509A Ensure a safe workplace

add topic TLIF4064A Manage fatigue management policy and procedures

ICustomer Service

add topic TLII5018A Manage customer service

LResource Management

add topic TLIL5019A Implement and monitor transport logistics

add topic TLIL5026A Manage export logistics

add topic TLIL5055A Manage a supply chain

add topic TLIL5057A Maintain, monitor and improve transport operations systems

PAdministration and Finance

add topic TLIP5004A Develop a transport and logistics business plan

add topic TLIP5006A Establish international distribution networks

add topic TLIP5008A Manage a transport and logistics business unit

add topic TLIP5011A Develop and evaluate strategies for transport and logistics enterprises

RContract Procurement

add topic TLIR5006A Develop, implement and review purchasing strategies

add topic TLIR5007A Manage international purchasing

add topic TLIR5014A Manage suppliers


add topic TLIU4001A Implement and monitor environmental protectionpolicies and procedures

add topic TLIU5006A Conduct environmental audits


add topic TLIX4028A Apply knowledge of logistics

add topic TLIX5036A Manage and monitor technical data and informationsystems

add topic TLIX5040A Manage contracted support services

TLI50410 Diploma of Logistics (continued)

Elective units:



BEquipment Checking and Maintenance

add topic TLIB5010A Plan and implement maintenance schedules

FSafety Management

add topic TLIF5017A Investigate rail safety incidents

add topic TLIF5020A Manage emergencies


add topic BSBWOR502A Ensure team effectiveness


add topic TLIJ5007A Conduct internal quality audits


add topic TLIK5006A Evaluate software requirements and hardware enhancements

LResource Management

add topic BSBHRM402A Recruit, select and induct staff

add topic BSBMGT502B Manage people performance

add topic BSBMGT516B Facilitate continuous improvement

add topic TLIL4009A Manage personal work priorities and professionaldevelopment

add topic BSBWRK509A Manage industrial relations

add topic PSPGOV506A Support workplace coaching and mentoring


add topic TLIO5005A Plan and manage security procedures for the enterprise

add topic TLIO5006A Plan and manage security procedures for transferring and transporting dangerous goods

add topic TLIO5017A Manage security of storage facilities

add topic TLIO5018A Manage compliance with customs excise

PAdministration and Finance

add topic BSBCOM501B Identify and interpret compliance requirements

add topic BSBINN502A Build and sustain an innovative work environment

add topic BSBMGT515A Manage operational plan

add topic BSBPMG510A Manage projects

add topic BSBRSK501A Manage risk

add topic SITXEVT018A Develop a transport strategy for an event

add topic TLIP5007A Contribute to the development of a workplace learning environment

add topic TLIP5025A Set and achieve a budget

add topic TLIP5035A Manage budgets and financial plans

add topic TLIP5036A Manage assets

RContract Procurement

add topic TLIR4003A Negotiate a contract

add topic TLIR5005A Manage a contract


add topic TLIU4010A Develop workplace policy and procedures for sustainability


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Refer to Description

Employability Skills

Employability Skills Summary for

TLI50410D iploma of Logistics

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Communicate effectively with managers, staff, clients and suppliers in the course of logistics management

Listen to and interpret complex verbal information related to logistics management including the clarification and confirmation of work requirements and the receiving of operational feedback

Read and interpret applicable regulations, policy documents, strategic plans, technical data, signage, labels, safety management systems, tenders, contracts, project plans, etc.

Speak clearly and directly on diverse and complex matters related to logistics management including sharing data, requirements and procedures relevant to operations, issuing clear and timely instructions, communicating operational details to internal and external stakeholders, and providing support and feedback to staff

Write complex documents including communicating with internal and external stakeholders and preparing risk assessment reports and plans, project plans, specifications, tenders and technical reports

Responsibly negotiate complex issues with others in the course of logistics management including resolving conflict, obtaining resources necessary to achieve objectives, creating and finalising contracts, and negotiating processes and procedures appropriate to statutory and legal requirements

Recognise and interpret non-verbal signs, signals and behaviour

Establish and implement organisation's communication systems and procedures

Establish and use networks including active involvement in business or professional networks and the building of relationships to provide benefits for the team and organisation

Use numeracy effectively to understand operational and costing data, prepare budgets, perform calculations, forecast resource requirements, and audit performance.

TLI50410D iploma of Logistics (continued)

Employability Skill

Industry/enterprise requirements for this qualification include:


Provide leadership to staff

Manage the resolution of any interpersonal conflicts that may arise in the course of logistics management

Motivate staff

Provide opportunities for staff to achieve and maintain competence

Coach, mentor and give feedback to staff

Provide information, instruction, training and supervision

Manage the avoidance and prevention of harassment of others in the workplace

Ensure the active participation of team members in meeting goals and objectives

Collaborate with staff and others in the course of logistics management

Work collaboratively with suppliers and clients in the context of supply chain management

Define a role as part of a team including identifying the strengths of team members, understanding relationships between team members and understanding the roles and relationship between and among manager, team leaders, supervisors, etc.

Work with staff and other persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Develop practical solutions for problems arising in the course of logistics management including assessing hazards and ensuring there are plans or processes to manage identified risks, monitoring issues which arise in the course of operations and creating, implementing and applying risk management systems

Manage hazards and risks in complex and diverse situations that may occur in the course of logistics management

Solve problems in teams including allocating roles and responsibilities in response to changes in environment or circumstances, coordinating requirements and issues, and evaluating and monitoring performance

Show independence and initiative in identifying problems and solving them

TLI50410D iploma of Logistics (continued)

Employability Skill

Industry/enterprise requirements for this qualification include:

Problem solving (continued)

Resolve customer concerns in relations to complex project issues including resolution of contract issues and the achievement of quality requirements and deadlines

Test assumptions taking the context of data and circumstances into account

Audit and review systems and plans

Use applicable mathematics to solve complex problems related to logistics management.

Initiative and enterprise

Modify activities dependent on differing work situations and contingencies

Take appropriate initiatives in complex and diverse situations such as those above

Recognise and respond to changes in internal and external operating environments

Contribute to and manage continuous improvement processes

Be creative in approaches to change and innovation, in response to conflicts in coordination and allocation of resources and in both in encouraging input from staff and interactions between and amongst staff and teams

Translate ideas into action including applying consultative processes, developing plans, applying new technologies and concepts and gaining the support of internal and external stakeholders

Value input from staff

Manage the response to any contingencies and changes in equipment, standard operating procedures and the working environment.

TLI50410D iploma of Logistics (continued)

Employability Skill

Industry/enterprise requirements for this qualification include:

Planning and organising

Establish operational and emergency plans, systems and procedures for the organisation

Allocate people and other resources to tasks including adapting allocations to cope with contingencies, delegating tasks and responsibilities to capable staff and clearly defining responsibilities

Establish and implement systems and procedures for maintaining compliance with applicable regulations and codes of practice

Establish and implement workplace security and safety management systems (where applicable)

Monitor, evaluate and report on operational performance and compliance

Collect, analyse, interpret and organise information needed during logistics management activities

Prepare scope of work and work plans for self and team members

Be resourceful in planning for and assessing risk

Ensure feedback and other data contribute to improvements in operational effectiveness

Manage time and priorities in the course of logistics management

Ensure feedback and other data contribute to improvements in operational effectiveness.

Self management

Interpret and apply relevant regulations and instructions

Establish and follow own work plans and schedules

Evaluate and monitor own work performance

Take responsibility for meeting own objectives

Have confidence in own vision and goals

Develop trust and confidence in staff and customers

Maintain effective networks.

TLI50410D iploma of Logistics (continued)

Employability Skill

Industry/enterprise requirements for this qualification include:


Organise learning and assessment activities for others in the workplace

Manage adaptation of self and others in the workplace to any changes in systems, equipment and procedures and the workplace operating environment

Be open to new ideas and change and in particular facilitate and support change processes with staff and apply previous experience and feedback in formulating improvements to practice

Provide opportunities for instruction, coaching and mentoring others in the workplace as required

Contribute to the assessment of the competence of others in the workplace

Encourage the creation of a learning community in the workplace

Identify training needs for personnel and ensure that delegated tasks provide individuals with opportunities for development

Adapt own competence in response to any changes in logistics management processes

Update own knowledge and skills required for logistics management activities.


Use complex equipment and IT systems required during logistics management activities involved in transport, logistics, freight forwarding and customs broking

Apply a range of basic IT skills

Use IT to organise and access data including the monitoring of logistics processes, the tracking of items and the recording and reporting of system status

Applying IT as a management tool to store and organise data

Implement and monitor operational and maintenance procedures and systems for equipment used during logistics management activities involved in transport, logistics, freight forwarding and customs broking

Implement and monitor the application of OH&S procedures when using IT and office equipment and facilities.