Skillsets
Qualifications
Units of competency
- SITEEVT001
Source and use information on the events industry
- SITEEVT002
Process and monitor event registrations
- SITEEVT003
Coordinate on-site event registrations
- SITEEVT004
Provide event staging support
- SITEEVT005
Plan in-house events or functions
- SITEEVT006
Develop conference programs
- SITEEVT007
Select event venues and sites
- SITEEVT008
Manage event staging components
- SITEEVT009
Organise event infrastructure
- SITEEVT010
Manage on-site event operations
- SITEEVT011
Research event industry trends and practice
- SITEEVT012
Develop event concepts
- SITEEVT013
Determine event feasibility
- SITEEVT014
Develop and implement event management plans
- SITEEVT015
Develop event transport plans
- SITEEVT016
Develop crowd management plans
- SITEEVT017
Develop multi-venue event plans
- SITEEVT018
Plan and allocate exhibition space
- SITEEVT019
Recruit and manage exhibitors
- SITHACS001
Clean premises and equipment
- SITHACS002
Provide housekeeping services to guests
- SITHACS003
Prepare rooms for guests
- SITHACS004
Launder linen and guests clothes
- SITHACS005
Provide porter services
- SITHACS006
Provide valet service
- SITHACS007
Conduct night audit
- SITHACS008
Provide accommodation reception services
- SITHASC001
Prepare dishes using basic methods of Asian cookery
- SITHASC002
Prepare Asian appetisers and snacks
- SITHASC003
Prepare Asian stocks and soups
- SITHASC004
Prepare Asian sauces, dips and accompaniments
- SITHASC005
Prepare Asian salads
- SITHASC006
Prepare Asian rice and noodles
- SITHASC007
Prepare curry pastes and powders
- SITHASC008
Prepare Asian cooked dishes
- SITHASC009
Prepare Asian desserts
- SITHASC010
Prepare Japanese cooked dishes
- SITHASC011
Prepare sashimi
- SITHASC012
Prepare sushi
- SITHASC013
Produce Japanese desserts
- SITHASC014
Prepare dim sum
- SITHASC015
Prepare Chinese roast meat and poultry dishes
- SITHASC016
Prepare tandoori dishes
- SITHASC017
Prepare Indian breads
- SITHASC018
Prepare Indian sweetmeats
- SITHASC019
Prepare Indian pickles and chutneys
- SITHCCC001
Use food preparation equipment
- SITHCCC002
Prepare and present simple dishes
- SITHCCC003
Prepare and present sandwiches
- SITHCCC004
Package prepared foodstuffs
- SITHCCC005
Prepare dishes using basic methods of cookery
- SITHCCC006
Prepare appetisers and salads
- SITHCCC007
Prepare stocks, sauces and soups
- SITHCCC008
Prepare vegetable, fruit, eggs and farinaceous dishes
- SITHCCC009
Produce cook-chill and cook-freeze foods
- SITHCCC010
Re-thermalise chilled and frozen foods
- SITHCCC011
Use cookery skills effectively
- SITHCCC012
Prepare poultry dishes
- SITHCCC013
Prepare seafood dishes
- SITHCCC014
Prepare meat dishes
- SITHCCC015
Produce and serve food for buffets
- SITHCCC016
Produce pates and terrines
- SITHCCC017
Handle and serve cheese
- SITHCCC018
Prepare food to meet special dietary requirements
- SITHCCC019
Produce cakes, pastries and breads
- SITHCCC020
Work effectively as a cook
- SITHCCC021
Prepare specialised food items
- SITHCCC022
Prepare portion-controlled meat cuts and meat products
- SITHFAB001
Clean and tidy bar areas
- SITHFAB002
Provide responsible service of alcohol
- SITHFAB003
Operate a bar
- SITHFAB004
Prepare and serve non-alcoholic beverages
- SITHFAB005
Prepare and serve espresso coffee
- SITHFAB006
Provide room service
- SITHFAB007
Serve food and beverage
- SITHFAB008
Operate and monitor cellar systems
- SITHFAB009
Conduct a product tasting for alcoholic beverages
- SITHFAB010
Prepare and serve cocktails
- SITHFAB011
Provide advice on beers, spirits and liqueurs
- SITHFAB012
Provide advice on Australian wines
- SITHFAB013
Provide advice on imported wines
- SITHFAB014
Provide table service of food and beverage
- SITHFAB015
Provide silver service
- SITHFAB016
Provide advice on food
- SITHFAB017
Provide advice on food and beverage matching
- SITHFAB018
Provide gueridon service
- SITHFAB019
Plan and monitor espresso coffee service
- SITHFAB020
Manage the sale or service of wine
- SITHGAM001
Provide responsible gambling services
- SITHGAM002
Attend gaming machines
- SITHGAM003
Operate a TAB outlet
- SITHGAM004
Conduct Keno games
- SITHGAM005
Analyse and report on gaming machine data
- SITHGAM006
Deal Baccarat games
- SITHGAM007
Conduct Big Wheel games
- SITHGAM008
Deal Blackjack games
- SITHGAM009
Deal Poker games
- SITHGAM010
Deal Pontoon games
- SITHGAM011
Conduct Rapid Roulette games
- SITHGAM012
Conduct Roulette games
- SITHGAM013
Conduct Sic Bo games
- SITHGAM014
Manage gaming activities
- SITHGAM015
Attend casino gaming machines
- SITHGAM016
Deal Caribbean Stud games
- SITHGAM017
Deal Casino War games
- SITHGAM018
Deal Mississippi Stud games
- SITHGAM019
Conduct Rapid Baccarat games
- SITHGAM020
Conduct Rapid Big Wheel games
- SITHGAM021
Deal Three Card Poker games
- SITHIND001
Use hygienic practice for hospitality service
- SITHIND002
Source and use information on the hospitality industry
- SITHIND003
Use hospitality skills effectively
- SITHIND004
Work effectively in hospitality service
- SITHIND101
Use hygienic practices for hospitality service
- SITHKOP001
Clean kitchen premises and equipment
- SITHKOP002
Plan and cost basic menus
- SITHKOP003
Plan and display buffets
- SITHKOP004
Develop menus for special dietary requirements
- SITHKOP005
Coordinate cooking operations
- SITHKOP006
Plan catering for events or functions
- SITHKOP007
Design and cost menus
- SITHKOP008
Select catering systems
- SITHPAT001
Produce cakes
- SITHPAT002
Produce gateaux, torten and cakes
- SITHPAT003
Produce pastries
- SITHPAT004
Produce yeast-based bakery products
- SITHPAT005
Produce petits fours
- SITHPAT006
Produce desserts
- SITHPAT007
Prepare and model marzipan
- SITHPAT008
Produce chocolate confectionery
- SITHPAT009
Model sugar-based decorations
- SITHPAT010
Design and produce sweet buffet showpieces
- SITTGDE001
Interpret aspects of local Australian Indigenous culture
- SITTGDE002
Work as a guide
- SITTGDE003
Provide arrival and departure assistance
- SITTGDE004
Lead tour groups
- SITTGDE005
Prepare and present tour commentaries or activities
- SITTGDE006
Develop and maintain the general and regional knowledge required by guides
- SITTGDE007
Research and share general information on Australian Indigenous cultures
- SITTGDE008
Prepare specialised interpretive content on flora, fauna and landscape
- SITTGDE009
Prepare specialised interpretive content on marine environments
- SITTGDE010
Prepare specialised interpretive content on cultural and heritage environments
- SITTGDE011
Coordinate and operate tours
- SITTGDE012
Manage extended touring programs
- SITTIND001
Source and use information on the tourism and travel industry
- SITTIND002
Source and use information on the holiday park and resort industry
- SITTPPD001
Package tourism products
- SITTPPD002
Develop interpretive activities
- SITTPPD003
Coordinate and operate sustainable tourism activities
- SITTPPD004
Develop in-house recreational activities
- SITTPPD005
Develop host community awareness of tourism
- SITTPPD006
Assess tourism opportunities for local communities
- SITTPPD007
Research and analyse tourism data
- SITTPPD008
Develop tourism products
- SITTPPD009
Develop environmentally sustainable tourism operations
- SITTPPD010
Develop culturally appropriate tourism operations
- SITTPPD011
Develop and implement local or regional tourism plan
- SITTTOP001
Load touring equipment and supplies
- SITTTOP002
Provide outdoor catering
- SITTTOP003
Allocate tour or activity resources
- SITTTOP004
Set up and operate a camp site
- SITTTOP005
Operate tours in a remote area
- SITTTSL001
Operate online information systems
- SITTTSL002
Access and interpret product information
- SITTTSL003
Provide advice on international destinations
- SITTTSL004
Provide advice on Australian destinations
- SITTTSL005
Sell tourism products and services
- SITTTSL006
Prepare quotations
- SITTTSL007
Process reservations
- SITTTSL008
Book supplier products and services
- SITTTSL009
Process travel-related documentation
- SITTTSL010
Use a computerised reservations or operations system
- SITTTSL011
Source airfares for domestic flights
- SITTTSL012
Construct normal international airfares
- SITTTSL013
Construct promotional international airfares
- SITTTSL014
Construct advanced international airfares
- SITTTSL015
Administer billing and settlement plan
- SITTTSL016
Provide specialist advice on cruises
- SITTTSL017
Maintain product inventories
- SITTVAF001
Load and unload a ride
- SITTVAF002
Operate a ride location
- SITTVAF003
Operate a games location
- SITTVAF004
Tow and site recreational vehicles
- SITTVAF005
Fill LPG gas cylinders
- SITXCCS001
Provide customer information and assistance
- SITXCCS002
Provide visitor information
- SITXCCS003
Interact with customers
- SITXCCS004
Provide lost and found services
- SITXCCS005
Provide club reception services
- SITXCCS006
Provide service to customers
- SITXCCS007
Enhance customer service experiences
- SITXCCS008
Develop and manage quality customer service practices
- SITXCOM001
Source and present information
- SITXCOM002
Show social and cultural sensitivity
- SITXCOM003
Provide a briefing or scripted commentary
- SITXCOM004
Address protocol requirements
- SITXCOM005
Manage conflict
- SITXCRI001
Respond to a customer in crisis
- SITXCRI002
Manage a business continuity crisis
- SITXEBS001
Use social media in a business
- SITXEBS002
Develop, implement and monitor the use of social media in a business
- SITXEBS003
Build and launch a small business website
- SITXFIN001
Process financial transactions
- SITXFIN002
Interpret financial information
- SITXFIN003
Manage finances within a budget
- SITXFIN004
Prepare and monitor budgets
- SITXFIN005
Manage physical assets
- SITXFIN006
Manage revenue
- SITXFSA001
Use hygienic practices for food safety
- SITXFSA002
Participate in safe food handling practices
- SITXFSA003
Transport and store food
- SITXFSA004
Develop and implement a food safety program
- SITXGLC001
Research and comply with regulatory requirements
- SITXHRM001
Coach others in job skills
- SITXHRM002
Roster staff
- SITXHRM003
Lead and manage people
- SITXHRM004
Recruit, select and induct staff
- SITXHRM005
Manage volunteers
- SITXHRM006
Monitor staff performance
- SITXINV001
Receive and store stock
- SITXINV002
Maintain the quality of perishable items
- SITXINV003
Purchase goods
- SITXINV004
Control stock
- SITXINV005
Establish stock and purchasing and control systems
- SITXLAN001
Conduct basic oral communication in a language other than English
- SITXLAN002
Conduct routine oral communication in a language other than English
- SITXLAN003
Conduct oral communication in a language other than English
- SITXLAN004
Conduct complex oral communication in a language other than English
- SITXLAN005
Read and write information in a language other than English
- SITXLAN006
Read and write documents in a language other than English
- SITXMGT001
Monitor work operations
- SITXMGT002
Establish and conduct business relationships
- SITXMGT003
Manage projects
- SITXMPR001
Coordinate production of brochures and marketing materials
- SITXMPR002
Create a promotional display or stand
- SITXMPR003
Plan and implement sales activities
- SITXMPR004
Coordinate marketing activities
- SITXMPR005
Participate in cooperative online marketing initiatives
- SITXMPR006
Obtain and manage sponsorship
- SITXMPR007
Develop and implement marketing strategies
- SITXMPR008
Prepare and present proposals
- SITXWHS001
Participate in safe work practices
- SITXWHS002
Identify hazards, assess and control safety risks
- SITXWHS003
Implement and monitor work health and safety practices
- SITXWHS004
Establish and maintain a work health and safety system