Skillsets
Qualifications
Units of competency
- SITEEVT001
Source and use information on the events industry
- SITEEVT002
Process and monitor event registrations
- SITEEVT003
Coordinate on-site event registrations
- SITEEVT004
Provide event staging support
- SITEEVT005
Plan in-house events or functions
- SITEEVT006
Develop conference programs
- SITEEVT007
Select event venues and sites
- SITEEVT008
Manage event staging components
- SITEEVT009
Organise event infrastructure
- SITEEVT010
Manage on-site event operations
- SITEEVT011
Research event industry trends and practice
- SITEEVT012
Develop event concepts
- SITEEVT013
Determine event feasibility
- SITEEVT014
Develop and implement event management plans
- SITEEVT015
Develop event transport plans
- SITEEVT016
Develop crowd management plans
- SITEEVT017
Develop multi-venue event plans
- SITEEVT018
Plan and allocate exhibition space
- SITEEVT019
Recruit and manage exhibitors
- SITEEVT020
Source and use information on the events industry
- SITEEVT021
Administer event registrations
- SITEEVT022
Provide event production support
- SITEEVT023
Plan in-house events
- SITEEVT024
Develop conference and event programs
- SITEEVT025
Select event venues and sites
- SITEEVT026
Manage event production components
- SITEEVT027
Organise event infrastructure
- SITEEVT028
Manage on-site event operations
- SITEEVT029
Research event industry trends and practice
- SITEEVT030
Develop event concepts
- SITEEVT031
Determine event feasibility
- SITEEVT032
Develop and implement event management plans
- SITEEVT033
Develop event transport plans
- SITEEVT034
Develop crowd management plans
- SITEEVT035
Develop multi-venue event plans
- SITEEVT036
Plan and allocate exhibition space
- SITEEVT037
Recruit and manage exhibitors
- SITHACS001
Clean premises and equipment
- SITHACS002
Provide housekeeping services to guests
- SITHACS003
Prepare rooms for guests
- SITHACS004
Launder linen and guests clothes
- SITHACS005
Provide porter services
- SITHACS006
Provide valet service
- SITHACS007
Conduct night audit
- SITHACS008
Provide accommodation reception services
- SITHACS009
Clean premises and equipment
- SITHACS010
Provide housekeeping services to guests
- SITHACS011
Prepare rooms for guests
- SITHACS012
Launder linen and guest clothes
- SITHACS013
Provide porter services
- SITHACS014
Provide valet services
- SITHACS015
Conduct night audit
- SITHACS016
Provide accommodation reception services
- SITHASC001
Prepare dishes using basic methods of Asian cookery
- SITHASC002
Prepare Asian appetisers and snacks
- SITHASC003
Prepare Asian stocks and soups
- SITHASC004
Prepare Asian sauces, dips and accompaniments
- SITHASC005
Prepare Asian salads
- SITHASC006
Prepare Asian rice and noodles
- SITHASC007
Prepare curry pastes and powders
- SITHASC008
Prepare Asian cooked dishes
- SITHASC009
Prepare Asian desserts
- SITHASC010
Prepare Japanese cooked dishes
- SITHASC011
Prepare sashimi
- SITHASC012
Prepare sushi
- SITHASC013
Produce Japanese desserts
- SITHASC014
Prepare dim sum
- SITHASC015
Prepare Chinese roast meat and poultry dishes
- SITHASC016
Prepare tandoori dishes
- SITHASC017
Prepare Indian breads
- SITHASC018
Prepare Indian sweetmeats
- SITHASC019
Prepare Indian pickles and chutneys
- SITHASC020
Prepare dishes using basic methods of Asian cookery
- SITHASC021
Prepare Asian appetisers and snacks
- SITHASC022
Prepare Asian stocks and soups
- SITHASC023
Prepare Asian sauces, dips and accompaniments
- SITHASC024
Prepare Asian salads
- SITHASC025
Prepare Asian rice and noodles
- SITHASC026
Prepare curry pastes and powders
- SITHASC027
Prepare Asian cooked dishes
- SITHASC028
Prepare Asian desserts
- SITHASC029
Prepare Japanese cooked dishes
- SITHASC030
Prepare sashimi
- SITHASC031
Prepare sushi
- SITHASC032
Produce Japanese desserts
- SITHASC033
Prepare dim sum
- SITHASC034
Prepare Chinese roast meat and poultry dishes
- SITHASC035
Prepare tandoori dishes
- SITHASC036
Prepare Indian breads
- SITHASC037
Prepare Indian sweetmeats
- SITHASC038
Prepare Indian pickles and chutneys
- SITHCCC001
Use food preparation equipment
- SITHCCC002
Prepare and present simple dishes
- SITHCCC003
Prepare and present sandwiches
- SITHCCC004
Package prepared foodstuffs
- SITHCCC005
Prepare dishes using basic methods of cookery
- SITHCCC006
Prepare appetisers and salads
- SITHCCC007
Prepare stocks, sauces and soups
- SITHCCC008
Prepare vegetable, fruit, eggs and farinaceous dishes
- SITHCCC009
Produce cook-chill and cook-freeze foods
- SITHCCC010
Re-thermalise chilled and frozen foods
- SITHCCC011
Use cookery skills effectively
- SITHCCC012
Prepare poultry dishes
- SITHCCC013
Prepare seafood dishes
- SITHCCC014
Prepare meat dishes
- SITHCCC015
Produce and serve food for buffets
- SITHCCC016
Produce pates and terrines
- SITHCCC017
Handle and serve cheese
- SITHCCC018
Prepare food to meet special dietary requirements
- SITHCCC019
Produce cakes, pastries and breads
- SITHCCC020
Work effectively as a cook
- SITHCCC021
Prepare specialised food items
- SITHCCC022
Prepare portion-controlled meat cuts and meat products
- SITHCCC023
Use food preparation equipment
- SITHCCC024
Prepare and present simple dishes
- SITHCCC025
Prepare and present sandwiches
- SITHCCC026
Package prepared foodstuffs
- SITHCCC027
Prepare dishes using basic methods of cookery
- SITHCCC028
Prepare appetisers and salads
- SITHCCC029
Prepare stocks, sauces and soups
- SITHCCC030
Prepare vegetable, fruit, eggs and farinaceous dishes
- SITHCCC031
Prepare vegetarian and vegan dishes
- SITHCCC032
Produce cook-chill and cook-freeze foods
- SITHCCC033
Re-thermalise chilled and frozen foods
- SITHCCC034
Work effectively in a commercial kitchen
- SITHCCC035
Prepare poultry dishes
- SITHCCC036
Prepare meat dishes
- SITHCCC037
Prepare seafood dishes
- SITHCCC038
Produce and serve food for buffets
- SITHCCC039
Produce pates and terrines
- SITHCCC040
Prepare and serve cheese
- SITHCCC041
Produce cakes, pastries and breads
- SITHCCC042
Prepare food to meet special dietary requirements
- SITHCCC043
Work effectively as a cook
- SITHCCC044
Prepare specialised food items
- SITHFAB001
Clean and tidy bar areas
- SITHFAB002
Provide responsible service of alcohol
- SITHFAB003
Operate a bar
- SITHFAB004
Prepare and serve non-alcoholic beverages
- SITHFAB005
Prepare and serve espresso coffee
- SITHFAB006
Provide room service
- SITHFAB007
Serve food and beverage
- SITHFAB008
Operate and monitor cellar systems
- SITHFAB009
Conduct a product tasting for alcoholic beverages
- SITHFAB010
Prepare and serve cocktails
- SITHFAB011
Provide advice on beers, spirits and liqueurs
- SITHFAB012
Provide advice on Australian wines
- SITHFAB013
Provide advice on imported wines
- SITHFAB014
Provide table service of food and beverage
- SITHFAB015
Provide silver service
- SITHFAB016
Provide advice on food
- SITHFAB017
Provide advice on food and beverage matching
- SITHFAB018
Provide gueridon service
- SITHFAB019
Plan and monitor espresso coffee service
- SITHFAB020
Manage the sale or service of wine
- SITHFAB021
Provide responsible service of alcohol
- SITHFAB022
Clean and tidy bar areas
- SITHFAB023
Operate a bar
- SITHFAB024
Prepare and serve non-alcoholic beverages
- SITHFAB025
Prepare and serve espresso coffee
- SITHFAB026
Provide room service
- SITHFAB027
Serve food and beverage
- SITHFAB028
Operate and monitor cellar systems
- SITHFAB029
Conduct a product tasting for alcoholic beverages
- SITHFAB030
Prepare and serve cocktails
- SITHFAB031
Provide advice on beers, spirits and liqueurs
- SITHFAB032
Provide advice on Australian wines
- SITHFAB033
Provide advice on imported wines
- SITHFAB034
Provide table service of food and beverage
- SITHFAB035
Provide silver service
- SITHFAB036
Provide advice on food
- SITHFAB037
Provide advice on food and beverage matching
- SITHFAB038
Plan and monitor espresso coffee service
- SITHFAB039
Manage the sale or service of wine
- SITHGAM001
Provide responsible gambling services
- SITHGAM002
Attend gaming machines
- SITHGAM003
Operate a TAB outlet
- SITHGAM004
Conduct Keno games
- SITHGAM005
Analyse and report on gaming machine data
- SITHGAM006
Deal Baccarat games
- SITHGAM007
Conduct Big Wheel games
- SITHGAM008
Deal Blackjack games
- SITHGAM009
Deal Poker games
- SITHGAM010
Deal Pontoon games
- SITHGAM011
Conduct Rapid Roulette games
- SITHGAM012
Conduct Roulette games
- SITHGAM013
Conduct Sic Bo games
- SITHGAM014
Manage gaming activities
- SITHGAM015
Attend casino gaming machines
- SITHGAM016
Deal Caribbean Stud games
- SITHGAM017
Deal Casino War games
- SITHGAM018
Deal Mississippi Stud games
- SITHGAM019
Conduct Rapid Baccarat games
- SITHGAM020
Conduct Rapid Big Wheel games
- SITHGAM021
Deal Three Card Poker games
- SITHGAM022
Provide responsible gambling services
- SITHGAM023
Attend gaming machines
- SITHGAM024
Operate a TAB outlet
- SITHGAM025
Conduct Keno games
- SITHGAM026
Analyse and report on gaming machine data
- SITHGAM027
Deal Baccarat games
- SITHGAM028
Conduct Big Wheel games
- SITHGAM029
Deal Blackjack games
- SITHGAM030
Deal Poker games
- SITHGAM031
Deal Pontoon games
- SITHGAM032
Conduct Rapid Roulette games
- SITHGAM033
Conduct Roulette games
- SITHGAM034
Attend casino gaming machines
- SITHGAM035
Deal Caribbean Stud games
- SITHGAM036
Deal Casino War games
- SITHGAM037
Deal Mississippi Stud games
- SITHGAM038
Conduct Rapid Baccarat games
- SITHGAM039
Conduct Rapid Big Wheel games
- SITHGAM040
Deal Three Card Poker games
- SITHIND001
Use hygienic practice for hospitality service
- SITHIND002
Source and use information on the hospitality industry
- SITHIND003
Use hospitality skills effectively
- SITHIND004
Work effectively in hospitality service
- SITHIND005
Use hygienic practices for hospitality service
- SITHIND006
Source and use information on the hospitality industry
- SITHIND007
Use hospitality skills effectively
- SITHIND008
Work effectively in hospitality service
- SITHIND101
Use hygienic practices for hospitality service
- SITHKOP001
Clean kitchen premises and equipment
- SITHKOP002
Plan and cost basic menus
- SITHKOP003
Plan and display buffets
- SITHKOP004
Develop menus for special dietary requirements
- SITHKOP005
Coordinate cooking operations
- SITHKOP006
Plan catering for events or functions
- SITHKOP007
Design and cost menus
- SITHKOP008
Select catering systems
- SITHKOP009
Clean kitchen premises and equipment
- SITHKOP010
Plan and cost recipes
- SITHKOP011
Plan and implement service of buffets
- SITHKOP012
Develop recipes for special dietary requirements
- SITHKOP013
Plan cooking operations
- SITHKOP014
Plan catering for events or functions
- SITHKOP015
Design and cost menus
- SITHKOP016
Select catering systems
- SITHPAT001
Produce cakes
- SITHPAT002
Produce gateaux, torten and cakes
- SITHPAT003
Produce pastries
- SITHPAT004
Produce yeast-based bakery products
- SITHPAT005
Produce petits fours
- SITHPAT006
Produce desserts
- SITHPAT007
Prepare and model marzipan
- SITHPAT008
Produce chocolate confectionery
- SITHPAT009
Model sugar-based decorations
- SITHPAT010
Design and produce sweet buffet showpieces
- SITHPAT011
Produce cakes
- SITHPAT012
Produce specialised cakes
- SITHPAT013
Produce pastries
- SITHPAT014
Produce yeast-based bakery products
- SITHPAT015
Produce petits fours
- SITHPAT016
Produce desserts
- SITHPAT017
Prepare and model marzipan
- SITHPAT018
Produce chocolate confectionery
- SITHPAT019
Model sugar-based decorations
- SITHPAT020
Design and produce sweet showpieces
- SITTGDE001
Interpret aspects of local Australian Indigenous culture
- SITTGDE002
Work as a guide
- SITTGDE003
Provide arrival and departure assistance
- SITTGDE004
Lead tour groups
- SITTGDE005
Prepare and present tour commentaries or activities
- SITTGDE006
Develop and maintain the general and regional knowledge required by guides
- SITTGDE007
Research and share general information on Australian Indigenous cultures
- SITTGDE008
Prepare specialised interpretive content on flora, fauna and landscape
- SITTGDE009
Prepare specialised interpretive content on marine environments
- SITTGDE010
Prepare specialised interpretive content on cultural and heritage environments
- SITTGDE011
Coordinate and operate tours
- SITTGDE012
Manage extended touring programs
- SITTGDE013
Interpret aspects of local Australian Indigenous culture
- SITTGDE014
Work as a guide
- SITTGDE015
Provide arrival and departure assistance
- SITTGDE016
Lead tour groups
- SITTGDE017
Prepare and present tour commentaries or activities
- SITTGDE018
Develop and maintain the general and regional knowledge required by guides
- SITTGDE019
Research and share information on Australian Indigenous cultures
- SITTGDE020
Prepare specialised interpretive content on flora, fauna and landscape
- SITTGDE021
Prepare specialised interpretive content on marine environments
- SITTGDE022
Prepare specialised interpretive content on cultural and heritage environments
- SITTGDE023
Coordinate and operate tours
- SITTGDE024
Manage extended touring programs
- SITTIND001
Source and use information on the tourism and travel industry
- SITTIND002
Source and use information on the holiday park and resort industry
- SITTIND003
Source and use information on the tourism and travel industry
- SITTIND004
Source and use information on the holiday park and resort industry
- SITTPPD001
Package tourism products
- SITTPPD002
Develop interpretive activities
- SITTPPD003
Coordinate and operate sustainable tourism activities
- SITTPPD004
Develop in-house recreational activities
- SITTPPD005
Develop host community awareness of tourism
- SITTPPD006
Assess tourism opportunities for local communities
- SITTPPD007
Research and analyse tourism data
- SITTPPD008
Develop tourism products
- SITTPPD009
Develop environmentally sustainable tourism operations
- SITTPPD010
Develop culturally appropriate tourism operations
- SITTPPD011
Develop and implement local or regional tourism plan
- SITTPPD012
Package tourism products
- SITTPPD013
Develop interpretive activities
- SITTPPD014
Coordinate and operate sustainable tourism activities
- SITTPPD015
Develop in-house recreational activities
- SITTPPD016
Research and analyse tourism data
- SITTPPD017
Develop tourism products
- SITTPPD018
Develop environmentally sustainable tourism operations
- SITTPPD019
Develop culturally appropriate tourism operations
- SITTTOP001
Load touring equipment and supplies
- SITTTOP002
Provide outdoor catering
- SITTTOP003
Allocate tour or activity resources
- SITTTOP004
Set up and operate a camp site
- SITTTOP005
Operate tours in a remote area
- SITTTOP006
Load touring equipment and supplies
- SITTTOP007
Provide outdoor catering
- SITTTOP008
Allocate tour or activity resources
- SITTTOP009
Set up and operate a camp site
- SITTTOP010
Operate tours in a remote area
- SITTTSL001
Operate online information systems
- SITTTSL002
Access and interpret product information
- SITTTSL003
Provide advice on international destinations
- SITTTSL004
Provide advice on Australian destinations
- SITTTSL005
Sell tourism products and services
- SITTTSL006
Prepare quotations
- SITTTSL007
Process reservations
- SITTTSL008
Book supplier products and services
- SITTTSL009
Process travel-related documentation
- SITTTSL010
Use a computerised reservations or operations system
- SITTTSL011
Source airfares for domestic flights
- SITTTSL012
Construct normal international airfares
- SITTTSL013
Construct promotional international airfares
- SITTTSL014
Construct advanced international airfares
- SITTTSL015
Administer billing and settlement plan
- SITTTSL016
Provide specialist advice on cruises
- SITTTSL017
Maintain product inventories
- SITTTVL001
Access and interpret product information
- SITTTVL002
Provide advice on international destinations
- SITTTVL003
Provide advice on Australian destinations
- SITTTVL004
Sell tourism products or services
- SITTTVL005
Prepare customer quotations
- SITTTVL006
Book tourism products and process documentation
- SITTTVL007
Use a computerised reservations or operations system
- SITTTVL008
Source airfares and issue tickets for domestic flights
- SITTTVL009
Construct international airfares
- SITTTVL010
Construct advanced international airfares
- SITTTVL011
Provide specialist advice on cruises
- SITTVAF001
Load and unload a ride
- SITTVAF002
Operate a ride location
- SITTVAF003
Operate a games location
- SITTVAF004
Tow and site recreational vehicles
- SITTVAF005
Fill LPG gas cylinders
- SITTVAF006
Load and unload a ride
- SITTVAF007
Operate a ride location
- SITTVAF008
Operate a games location
- SITTVAF009
Tow and site recreational vehicles
- SITTVAF010
Fill LPG gas cylinders
- SITXCCS001
Provide customer information and assistance
- SITXCCS002
Provide visitor information
- SITXCCS003
Interact with customers
- SITXCCS004
Provide lost and found services
- SITXCCS005
Provide club reception services
- SITXCCS006
Provide service to customers
- SITXCCS007
Enhance customer service experiences
- SITXCCS008
Develop and manage quality customer service practices
- SITXCCS009
Provide customer information and assistance
- SITXCCS010
Provide visitor information
- SITXCCS011
Interact with customers
- SITXCCS012
Provide lost and found services
- SITXCCS013
Provide club reception services
- SITXCCS014
Provide service to customers
- SITXCCS015
Enhance customer service experiences
- SITXCCS016
Develop and manage quality customer service practices
- SITXCCS017
Use a computerised booking system
- SITXCCS018
Make bookings and process documentation
- SITXCCS019
Prepare quotations
- SITXCOM001
Source and present information
- SITXCOM002
Show social and cultural sensitivity
- SITXCOM003
Provide a briefing or scripted commentary
- SITXCOM004
Address protocol requirements
- SITXCOM005
Manage conflict
- SITXCOM006
Source and present information
- SITXCOM007
Show social and cultural sensitivity
- SITXCOM008
Provide a briefing or scripted commentary
- SITXCOM009
Address protocol requirements
- SITXCOM010
Manage conflict
- SITXCRI001
Respond to a customer in crisis
- SITXCRI002
Manage a business continuity crisis
- SITXCRI003
Respond to a customer in crisis
- SITXCRI004
Manage a business continuity crisis
- SITXEBS001
Use social media in a business
- SITXEBS002
Develop, implement and monitor the use of social media in a business
- SITXEBS003
Build and launch a small business website
- SITXFIN001
Process financial transactions
- SITXFIN002
Interpret financial information
- SITXFIN003
Manage finances within a budget
- SITXFIN004
Prepare and monitor budgets
- SITXFIN005
Manage physical assets
- SITXFIN006
Manage revenue
- SITXFIN007
Process financial transactions
- SITXFIN008
Interpret financial information
- SITXFIN009
Manage finances within a budget
- SITXFIN010
Prepare and monitor budgets
- SITXFIN011
Manage physical assets
- SITXFIN012
Manage revenue
- SITXFSA001
Use hygienic practices for food safety
- SITXFSA002
Participate in safe food handling practices
- SITXFSA003
Transport and store food
- SITXFSA004
Develop and implement a food safety program
- SITXFSA005
Use hygienic practices for food safety
- SITXFSA006
Participate in safe food handling practices
- SITXFSA007
Transport and store food
- SITXFSA008
Develop and implement a food safety program
- SITXGLC001
Research and comply with regulatory requirements
- SITXGLC002
Identify and manage legal risks and comply with law
- SITXHRM001
Coach others in job skills
- SITXHRM002
Roster staff
- SITXHRM003
Lead and manage people
- SITXHRM004
Recruit, select and induct staff
- SITXHRM005
Manage volunteers
- SITXHRM006
Monitor staff performance
- SITXHRM007
Coach others in job skills
- SITXHRM008
Roster staff
- SITXHRM009
Lead and manage people
- SITXHRM010
Recruit, select and induct staff
- SITXHRM011
Manage volunteers
- SITXHRM012
Monitor staff performance
- SITXINV001
Receive and store stock
- SITXINV002
Maintain the quality of perishable items
- SITXINV003
Purchase goods
- SITXINV004
Control stock
- SITXINV005
Establish stock and purchasing and control systems
- SITXINV006
Receive, store and maintain stock
- SITXINV007
Purchase goods
- SITXINV008
Control stock
- SITXINV009
Establish stock purchasing and control systems
- SITXLAN001
Conduct basic oral communication in a language other than English
- SITXLAN002
Conduct routine oral communication in a language other than English
- SITXLAN003
Conduct oral communication in a language other than English
- SITXLAN004
Conduct complex oral communication in a language other than English
- SITXLAN005
Read and write information in a language other than English
- SITXLAN006
Read and write documents in a language other than English
- SITXLAN007
Conduct basic oral communication in a language other than English
- SITXLAN008
Conduct oral communication in a language other than English
- SITXLAN009
Read and write information in a language other than English
- SITXMGT001
Monitor work operations
- SITXMGT002
Establish and conduct business relationships
- SITXMGT003
Manage projects
- SITXMGT004
Monitor work operations
- SITXMGT005
Establish and conduct business relationships
- SITXMGT006
Manage projects
- SITXMPR001
Coordinate production of brochures and marketing materials
- SITXMPR002
Create a promotional display or stand
- SITXMPR003
Plan and implement sales activities
- SITXMPR004
Coordinate marketing activities
- SITXMPR005
Participate in cooperative online marketing initiatives
- SITXMPR006
Obtain and manage sponsorship
- SITXMPR007
Develop and implement marketing strategies
- SITXMPR008
Prepare and present proposals
- SITXMPR009
Coordinate production of brochures and marketing materials
- SITXMPR010
Create a promotional display or stand
- SITXMPR011
Plan and implement sales activities
- SITXMPR012
Coordinate marketing activities
- SITXMPR013
Participate in cooperative online marketing initiatives
- SITXMPR014
Develop and implement marketing strategies
- SITXMPR015
Obtain and manage sponsorship
- SITXMPR016
Prepare and present proposals
- SITXWHS001
Participate in safe work practices
- SITXWHS002
Identify hazards, assess and control safety risks
- SITXWHS003
Implement and monitor work health and safety practices
- SITXWHS004
Establish and maintain a work health and safety system
- SITXWHS005
Participate in safe work practices
- SITXWHS006
Identify hazards, assess and control safety risks
- SITXWHS007
Implement and monitor work health and safety practices
- SITXWHS008
Establish and maintain a work health and safety system