Skillsets
Qualifications
Units of competency
- SITEEVT001
Source and use information on the events industry
- SITEEVT002 Process and monitor event registrations
- SITEEVT003 Coordinate on-site event registrations
- SITEEVT004 Provide event staging support
- SITEEVT005 Plan in-house events or functions
- SITEEVT006 Develop conference programs
- SITEEVT007 Select event venues and sites
- SITEEVT008 Manage event staging components
- SITEEVT009 Organise event infrastructure
- SITEEVT010 Manage on-site event operations
- SITEEVT011 Research event industry trends and practice
- SITEEVT012 Develop event concepts
- SITEEVT013 Determine event feasibility
- SITEEVT014 Develop and implement event management plans
- SITEEVT015 Develop event transport plans
- SITEEVT016 Develop crowd management plans
- SITEEVT017 Develop multi-venue event plans
- SITEEVT018 Plan and allocate exhibition space
- SITEEVT019 Recruit and manage exhibitors
- SITHACS001 Clean premises and equipment
- SITHACS002 Provide housekeeping services to guests
- SITHACS003 Prepare rooms for guests
- SITHACS004 Launder linen and guests clothes
- SITHACS005 Provide porter services
- SITHACS006 Provide valet service
- SITHACS007 Conduct night audit
- SITHACS008 Provide accommodation reception services
- SITHASC001 Prepare dishes using basic methods of Asian cookery
- SITHASC002 Prepare Asian appetisers and snacks
- SITHASC003 Prepare Asian stocks and soups
- SITHASC004 Prepare Asian sauces, dips and accompaniments
- SITHASC005 Prepare Asian salads
- SITHASC006 Prepare Asian rice and noodles
- SITHASC007 Prepare curry pastes and powders
- SITHASC008 Prepare Asian cooked dishes
- SITHASC009 Prepare Asian desserts
- SITHASC010 Prepare Japanese cooked dishes
- SITHASC011 Prepare sashimi
- SITHASC012 Prepare sushi
- SITHASC013 Produce Japanese desserts
- SITHASC014 Prepare dim sum
- SITHASC015 Prepare Chinese roast meat and poultry dishes
- SITHASC016 Prepare tandoori dishes
- SITHASC017 Prepare Indian breads
- SITHASC018 Prepare Indian sweetmeats
- SITHASC019 Prepare Indian pickles and chutneys
- SITHCCC001 Use food preparation equipment
- SITHCCC002 Prepare and present simple dishes
- SITHCCC003 Prepare and present sandwiches
- SITHCCC004 Package prepared foodstuffs
- SITHCCC005 Prepare dishes using basic methods of cookery
- SITHCCC006 Prepare appetisers and salads
- SITHCCC007 Prepare stocks, sauces and soups
- SITHCCC008 Prepare vegetable, fruit, eggs and farinaceous dishes
- SITHCCC009 Produce cook-chill and cook-freeze foods
- SITHCCC010 Re-thermalise chilled and frozen foods
- SITHCCC011 Use cookery skills effectively
- SITHCCC012 Prepare poultry dishes
- SITHCCC013 Prepare seafood dishes
- SITHCCC014 Prepare meat dishes
- SITHCCC015 Produce and serve food for buffets
- SITHCCC016 Produce pates and terrines
- SITHCCC017 Handle and serve cheese
- SITHCCC018 Prepare food to meet special dietary requirements
- SITHCCC019 Produce cakes, pastries and breads
- SITHCCC020 Work effectively as a cook
- SITHCCC021 Prepare specialised food items
- SITHCCC022 Prepare portion-controlled meat cuts and meat products
- SITHFAB001 Clean and tidy bar areas
- SITHFAB002 Provide responsible service of alcohol
- SITHFAB003 Operate a bar
- SITHFAB004 Prepare and serve non-alcoholic beverages
- SITHFAB005 Prepare and serve espresso coffee
- SITHFAB006 Provide room service
- SITHFAB007 Serve food and beverage
- SITHFAB008 Operate and monitor cellar systems
- SITHFAB009 Conduct a product tasting for alcoholic beverages
- SITHFAB010 Prepare and serve cocktails
- SITHFAB011 Provide advice on beers, spirits and liqueurs
- SITHFAB012 Provide advice on Australian wines
- SITHFAB013 Provide advice on imported wines
- SITHFAB014 Provide table service of food and beverage
- SITHFAB015 Provide silver service
- SITHFAB016 Provide advice on food
- SITHFAB017 Provide advice on food and beverage matching
- SITHFAB018 Provide gueridon service
- SITHFAB019 Plan and monitor espresso coffee service
- SITHFAB020 Manage the sale or service of wine
- SITHGAM001 Provide responsible gambling services
- SITHGAM002 Attend gaming machines
- SITHGAM003 Operate a TAB outlet
- SITHGAM004 Conduct Keno games
- SITHGAM005 Analyse and report on gaming machine data
- SITHGAM006 Deal Baccarat games
- SITHGAM007 Conduct Big Wheel games
- SITHGAM008 Deal Blackjack games
- SITHGAM009 Deal Poker games
- SITHGAM010 Deal Pontoon games
- SITHGAM011 Conduct Rapid Roulette games
- SITHGAM012 Conduct Roulette games
- SITHGAM013 Conduct Sic Bo games
- SITHGAM014 Manage gaming activities
- SITHGAM015 Attend casino gaming machines
- SITHGAM016 Deal Caribbean Stud games
- SITHGAM017 Deal Casino War games
- SITHGAM018 Deal Mississippi Stud games
- SITHGAM019 Conduct Rapid Baccarat games
- SITHGAM020 Conduct Rapid Big Wheel games
- SITHGAM021 Deal Three Card Poker games
- SITHIND001 Use hygienic practice for hospitality service
- SITHIND002 Source and use information on the hospitality industry
- SITHIND003 Use hospitality skills effectively
- SITHIND004 Work effectively in hospitality service
- SITHIND101 Use hygienic practices for hospitality service
- SITHKOP001 Clean kitchen premises and equipment
- SITHKOP002 Plan and cost basic menus
- SITHKOP003 Plan and display buffets
- SITHKOP004 Develop menus for special dietary requirements
- SITHKOP005 Coordinate cooking operations
- SITHKOP006 Plan catering for events or functions
- SITHKOP007 Design and cost menus
- SITHKOP008 Select catering systems
- SITHPAT001 Produce cakes
- SITHPAT002 Produce gateaux, torten and cakes
- SITHPAT003 Produce pastries
- SITHPAT004 Produce yeast-based bakery products
- SITHPAT005 Produce petits fours
- SITHPAT006 Produce desserts
- SITHPAT007 Prepare and model marzipan
- SITHPAT008 Produce chocolate confectionery
- SITHPAT009 Model sugar-based decorations
- SITHPAT010 Design and produce sweet buffet showpieces
- SITTGDE001 Interpret aspects of local Australian Indigenous culture
- SITTGDE002 Work as a guide
- SITTGDE003 Provide arrival and departure assistance
- SITTGDE004 Lead tour groups
- SITTGDE005 Prepare and present tour commentaries or activities
- SITTGDE006 Develop and maintain the general and regional knowledge required by guides
- SITTGDE007 Research and share general information on Australian Indigenous cultures
- SITTGDE008 Prepare specialised interpretive content on flora, fauna and landscape
- SITTGDE009 Prepare specialised interpretive content on marine environments
- SITTGDE010 Prepare specialised interpretive content on cultural and heritage environments
- SITTGDE011 Coordinate and operate tours
- SITTGDE012 Manage extended touring programs
- SITTIND001 Source and use information on the tourism and travel industry
- SITTIND002 Source and use information on the holiday park and resort industry
- SITTPPD001 Package tourism products
- SITTPPD002 Develop interpretive activities
- SITTPPD003 Coordinate and operate sustainable tourism activities
- SITTPPD004 Develop in-house recreational activities
- SITTPPD005 Develop host community awareness of tourism
- SITTPPD006 Assess tourism opportunities for local communities
- SITTPPD007 Research and analyse tourism data
- SITTPPD008 Develop tourism products
- SITTPPD009 Develop environmentally sustainable tourism operations
- SITTPPD010 Develop culturally appropriate tourism operations
- SITTPPD011 Develop and implement local or regional tourism plan
- SITTTOP001 Load touring equipment and supplies
- SITTTOP002 Provide outdoor catering
- SITTTOP003 Allocate tour or activity resources
- SITTTOP004 Set up and operate a camp site
- SITTTOP005 Operate tours in a remote area
- SITTTSL001 Operate online information systems
- SITTTSL002 Access and interpret product information
- SITTTSL003 Provide advice on international destinations
- SITTTSL004 Provide advice on Australian destinations
- SITTTSL005 Sell tourism products and services
- SITTTSL006 Prepare quotations
- SITTTSL007 Process reservations
- SITTTSL008 Book supplier products and services
- SITTTSL009 Process travel-related documentation
- SITTTSL010 Use a computerised reservations or operations system
- SITTTSL011 Source airfares for domestic flights
- SITTTSL012 Construct normal international airfares
- SITTTSL013 Construct promotional international airfares
- SITTTSL014 Construct advanced international airfares
- SITTTSL015 Administer billing and settlement plan
- SITTTSL016 Provide specialist advice on cruises
- SITTTSL017 Maintain product inventories
- SITTVAF001 Load and unload a ride
- SITTVAF002 Operate a ride location
- SITTVAF003 Operate a games location
- SITTVAF004 Tow and site recreational vehicles
- SITTVAF005 Fill LPG gas cylinders
- SITXCCS001 Provide customer information and assistance
- SITXCCS002 Provide visitor information
- SITXCCS003 Interact with customers
- SITXCCS004 Provide lost and found services
- SITXCCS005 Provide club reception services
- SITXCCS006 Provide service to customers
- SITXCCS007 Enhance customer service experiences
- SITXCCS008 Develop and manage quality customer service practices
- SITXCOM001 Source and present information
- SITXCOM002 Show social and cultural sensitivity
- SITXCOM003 Provide a briefing or scripted commentary
- SITXCOM004 Address protocol requirements
- SITXCOM005 Manage conflict
- SITXCRI001 Respond to a customer in crisis
- SITXCRI002 Manage a business continuity crisis
- SITXEBS001 Use social media in a business
- SITXEBS002 Develop, implement and monitor the use of social media in a business
- SITXEBS003 Build and launch a small business website
- SITXFIN001 Process financial transactions
- SITXFIN002 Interpret financial information
- SITXFIN003 Manage finances within a budget
- SITXFIN004 Prepare and monitor budgets
- SITXFIN005 Manage physical assets
- SITXFIN006 Manage revenue
- SITXFSA001 Use hygienic practices for food safety
- SITXFSA002 Participate in safe food handling practices
- SITXFSA003 Transport and store food
- SITXFSA004 Develop and implement a food safety program
- SITXGLC001 Research and comply with regulatory requirements
- SITXHRM001 Coach others in job skills
- SITXHRM002 Roster staff
- SITXHRM003 Lead and manage people
- SITXHRM004 Recruit, select and induct staff
- SITXHRM005 Manage volunteers
- SITXHRM006 Monitor staff performance
- SITXINV001 Receive and store stock
- SITXINV002 Maintain the quality of perishable items
- SITXINV003 Purchase goods
- SITXINV004 Control stock
- SITXINV005 Establish stock and purchasing and control systems
- SITXLAN001 Conduct basic oral communication in a language other than English
- SITXLAN002 Conduct routine oral communication in a language other than English
- SITXLAN003 Conduct oral communication in a language other than English
- SITXLAN004 Conduct complex oral communication in a language other than English
- SITXLAN005 Read and write information in a language other than English
- SITXLAN006 Read and write documents in a language other than English
- SITXMGT001 Monitor work operations
- SITXMGT002 Establish and conduct business relationships
- SITXMGT003 Manage projects
- SITXMPR001 Coordinate production of brochures and marketing materials
- SITXMPR002 Create a promotional display or stand
- SITXMPR003 Plan and implement sales activities
- SITXMPR004 Coordinate marketing activities
- SITXMPR005 Participate in cooperative online marketing initiatives
- SITXMPR006 Obtain and manage sponsorship
- SITXMPR007 Develop and implement marketing strategies
- SITXMPR008 Prepare and present proposals
- SITXWHS001 Participate in safe work practices
- SITXWHS002 Identify hazards, assess and control safety risks
- SITXWHS003 Implement and monitor work health and safety practices
- SITXWHS004 Establish and maintain a work health and safety system
