Skillsets
Qualifications
Units of competency
- SITEEVT001
Source and use information on the events industry
- SITEEVT002 Process and monitor event registrations
- SITEEVT003 Coordinate on-site event registrations
- SITEEVT004 Provide event staging support
- SITEEVT005 Plan in-house events or functions
- SITEEVT006 Develop conference programs
- SITEEVT007 Select event venues and sites
- SITEEVT008 Manage event staging components
- SITEEVT009 Organise event infrastructure
- SITEEVT010 Manage on-site event operations
- SITEEVT011 Research event industry trends and practice
- SITEEVT012 Develop event concepts
- SITEEVT013 Determine event feasibility
- SITEEVT014 Develop and implement event management plans
- SITEEVT015 Develop event transport plans
- SITEEVT016 Develop crowd management plans
- SITEEVT017 Develop multi-venue event plans
- SITEEVT018 Plan and allocate exhibition space
- SITEEVT019 Recruit and manage exhibitors
- SITEEVT020 Source and use information on the events industry
- SITEEVT021 Administer event registrations
- SITEEVT022 Provide event production support
- SITEEVT023 Plan in-house events
- SITEEVT024 Develop conference and event programs
- SITEEVT025 Select event venues and sites
- SITEEVT026 Manage event production components
- SITEEVT027 Organise event infrastructure
- SITEEVT028 Manage on-site event operations
- SITEEVT029 Research event industry trends and practice
- SITEEVT030 Develop event concepts
- SITEEVT031 Determine event feasibility
- SITEEVT032 Develop and implement event management plans
- SITEEVT033 Develop event transport plans
- SITEEVT034 Develop crowd management plans
- SITEEVT035 Develop multi-venue event plans
- SITEEVT036 Plan and allocate exhibition space
- SITEEVT037 Recruit and manage exhibitors
- SITHACS001 Clean premises and equipment
- SITHACS002 Provide housekeeping services to guests
- SITHACS003 Prepare rooms for guests
- SITHACS004 Launder linen and guests clothes
- SITHACS005 Provide porter services
- SITHACS006 Provide valet service
- SITHACS007 Conduct night audit
- SITHACS008 Provide accommodation reception services
- SITHACS009 Clean premises and equipment
- SITHACS010 Provide housekeeping services to guests
- SITHACS011 Prepare rooms for guests
- SITHACS012 Launder linen and guest clothes
- SITHACS013 Provide porter services
- SITHACS014 Provide valet services
- SITHACS015 Conduct night audit
- SITHACS016 Provide accommodation reception services
- SITHASC001 Prepare dishes using basic methods of Asian cookery
- SITHASC002 Prepare Asian appetisers and snacks
- SITHASC003 Prepare Asian stocks and soups
- SITHASC004 Prepare Asian sauces, dips and accompaniments
- SITHASC005 Prepare Asian salads
- SITHASC006 Prepare Asian rice and noodles
- SITHASC007 Prepare curry pastes and powders
- SITHASC008 Prepare Asian cooked dishes
- SITHASC009 Prepare Asian desserts
- SITHASC010 Prepare Japanese cooked dishes
- SITHASC011 Prepare sashimi
- SITHASC012 Prepare sushi
- SITHASC013 Produce Japanese desserts
- SITHASC014 Prepare dim sum
- SITHASC015 Prepare Chinese roast meat and poultry dishes
- SITHASC016 Prepare tandoori dishes
- SITHASC017 Prepare Indian breads
- SITHASC018 Prepare Indian sweetmeats
- SITHASC019 Prepare Indian pickles and chutneys
- SITHASC020 Prepare dishes using basic methods of Asian cookery
- SITHASC021 Prepare Asian appetisers and snacks
- SITHASC022 Prepare Asian stocks and soups
- SITHASC023 Prepare Asian sauces, dips and accompaniments
- SITHASC024 Prepare Asian salads
- SITHASC025 Prepare Asian rice and noodles
- SITHASC026 Prepare curry pastes and powders
- SITHASC027 Prepare Asian cooked dishes
- SITHASC028 Prepare Asian desserts
- SITHASC029 Prepare Japanese cooked dishes
- SITHASC030 Prepare sashimi
- SITHASC031 Prepare sushi
- SITHASC032 Produce Japanese desserts
- SITHASC033 Prepare dim sum
- SITHASC034 Prepare Chinese roast meat and poultry dishes
- SITHASC035 Prepare tandoori dishes
- SITHASC036 Prepare Indian breads
- SITHASC037 Prepare Indian sweetmeats
- SITHASC038 Prepare Indian pickles and chutneys
- SITHCCC001 Use food preparation equipment
- SITHCCC002 Prepare and present simple dishes
- SITHCCC003 Prepare and present sandwiches
- SITHCCC004 Package prepared foodstuffs
- SITHCCC005 Prepare dishes using basic methods of cookery
- SITHCCC006 Prepare appetisers and salads
- SITHCCC007 Prepare stocks, sauces and soups
- SITHCCC008 Prepare vegetable, fruit, eggs and farinaceous dishes
- SITHCCC009 Produce cook-chill and cook-freeze foods
- SITHCCC010 Re-thermalise chilled and frozen foods
- SITHCCC011 Use cookery skills effectively
- SITHCCC012 Prepare poultry dishes
- SITHCCC013 Prepare seafood dishes
- SITHCCC014 Prepare meat dishes
- SITHCCC015 Produce and serve food for buffets
- SITHCCC016 Produce pates and terrines
- SITHCCC017 Handle and serve cheese
- SITHCCC018 Prepare food to meet special dietary requirements
- SITHCCC019 Produce cakes, pastries and breads
- SITHCCC020 Work effectively as a cook
- SITHCCC021 Prepare specialised food items
- SITHCCC022 Prepare portion-controlled meat cuts and meat products
- SITHCCC023 Use food preparation equipment
- SITHCCC024 Prepare and present simple dishes
- SITHCCC025 Prepare and present sandwiches
- SITHCCC026 Package prepared foodstuffs
- SITHCCC027 Prepare dishes using basic methods of cookery
- SITHCCC028 Prepare appetisers and salads
- SITHCCC029 Prepare stocks, sauces and soups
- SITHCCC030 Prepare vegetable, fruit, eggs and farinaceous dishes
- SITHCCC031 Prepare vegetarian and vegan dishes
- SITHCCC032 Produce cook-chill and cook-freeze foods
- SITHCCC033 Re-thermalise chilled and frozen foods
- SITHCCC034 Work effectively in a commercial kitchen
- SITHCCC035 Prepare poultry dishes
- SITHCCC036 Prepare meat dishes
- SITHCCC037 Prepare seafood dishes
- SITHCCC038 Produce and serve food for buffets
- SITHCCC039 Produce pates and terrines
- SITHCCC040 Prepare and serve cheese
- SITHCCC041 Produce cakes, pastries and breads
- SITHCCC042 Prepare food to meet special dietary requirements
- SITHCCC043 Work effectively as a cook
- SITHCCC044 Prepare specialised food items
- SITHFAB001 Clean and tidy bar areas
- SITHFAB002 Provide responsible service of alcohol
- SITHFAB003 Operate a bar
- SITHFAB004 Prepare and serve non-alcoholic beverages
- SITHFAB005 Prepare and serve espresso coffee
- SITHFAB006 Provide room service
- SITHFAB007 Serve food and beverage
- SITHFAB008 Operate and monitor cellar systems
- SITHFAB009 Conduct a product tasting for alcoholic beverages
- SITHFAB010 Prepare and serve cocktails
- SITHFAB011 Provide advice on beers, spirits and liqueurs
- SITHFAB012 Provide advice on Australian wines
- SITHFAB013 Provide advice on imported wines
- SITHFAB014 Provide table service of food and beverage
- SITHFAB015 Provide silver service
- SITHFAB016 Provide advice on food
- SITHFAB017 Provide advice on food and beverage matching
- SITHFAB018 Provide gueridon service
- SITHFAB019 Plan and monitor espresso coffee service
- SITHFAB020 Manage the sale or service of wine
- SITHFAB021 Provide responsible service of alcohol
- SITHFAB022 Clean and tidy bar areas
- SITHFAB023 Operate a bar
- SITHFAB024 Prepare and serve non-alcoholic beverages
- SITHFAB025 Prepare and serve espresso coffee
- SITHFAB026 Provide room service
- SITHFAB027 Serve food and beverage
- SITHFAB028 Operate and monitor cellar systems
- SITHFAB029 Conduct a product tasting for alcoholic beverages
- SITHFAB030 Prepare and serve cocktails
- SITHFAB031 Provide advice on beers, spirits and liqueurs
- SITHFAB032 Provide advice on Australian wines
- SITHFAB033 Provide advice on imported wines
- SITHFAB034 Provide table service of food and beverage
- SITHFAB035 Provide silver service
- SITHFAB036 Provide advice on food
- SITHFAB037 Provide advice on food and beverage matching
- SITHFAB038 Plan and monitor espresso coffee service
- SITHFAB039 Manage the sale or service of wine
- SITHGAM001 Provide responsible gambling services
- SITHGAM002 Attend gaming machines
- SITHGAM003 Operate a TAB outlet
- SITHGAM004 Conduct Keno games
- SITHGAM005 Analyse and report on gaming machine data
- SITHGAM006 Deal Baccarat games
- SITHGAM007 Conduct Big Wheel games
- SITHGAM008 Deal Blackjack games
- SITHGAM009 Deal Poker games
- SITHGAM010 Deal Pontoon games
- SITHGAM011 Conduct Rapid Roulette games
- SITHGAM012 Conduct Roulette games
- SITHGAM013 Conduct Sic Bo games
- SITHGAM014 Manage gaming activities
- SITHGAM015 Attend casino gaming machines
- SITHGAM016 Deal Caribbean Stud games
- SITHGAM017 Deal Casino War games
- SITHGAM018 Deal Mississippi Stud games
- SITHGAM019 Conduct Rapid Baccarat games
- SITHGAM020 Conduct Rapid Big Wheel games
- SITHGAM021 Deal Three Card Poker games
- SITHGAM022 Provide responsible gambling services
- SITHGAM023 Attend gaming machines
- SITHGAM024 Operate a TAB outlet
- SITHGAM025 Conduct Keno games
- SITHGAM026 Analyse and report on gaming machine data
- SITHGAM027 Deal Baccarat games
- SITHGAM028 Conduct Big Wheel games
- SITHGAM029 Deal Blackjack games
- SITHGAM030 Deal Poker games
- SITHGAM031 Deal Pontoon games
- SITHGAM032 Conduct Rapid Roulette games
- SITHGAM033 Conduct Roulette games
- SITHGAM034 Attend casino gaming machines
- SITHGAM035 Deal Caribbean Stud games
- SITHGAM036 Deal Casino War games
- SITHGAM037 Deal Mississippi Stud games
- SITHGAM038 Conduct Rapid Baccarat games
- SITHGAM039 Conduct Rapid Big Wheel games
- SITHGAM040 Deal Three Card Poker games
- SITHIND001 Use hygienic practice for hospitality service
- SITHIND002 Source and use information on the hospitality industry
- SITHIND003 Use hospitality skills effectively
- SITHIND004 Work effectively in hospitality service
- SITHIND005 Use hygienic practices for hospitality service
- SITHIND006 Source and use information on the hospitality industry
- SITHIND007 Use hospitality skills effectively
- SITHIND008 Work effectively in hospitality service
- SITHIND101 Use hygienic practices for hospitality service
- SITHKOP001 Clean kitchen premises and equipment
- SITHKOP002 Plan and cost basic menus
- SITHKOP003 Plan and display buffets
- SITHKOP004 Develop menus for special dietary requirements
- SITHKOP005 Coordinate cooking operations
- SITHKOP006 Plan catering for events or functions
- SITHKOP007 Design and cost menus
- SITHKOP008 Select catering systems
- SITHKOP009 Clean kitchen premises and equipment
- SITHKOP010 Plan and cost recipes
- SITHKOP011 Plan and implement service of buffets
- SITHKOP012 Develop recipes for special dietary requirements
- SITHKOP013 Plan cooking operations
- SITHKOP014 Plan catering for events or functions
- SITHKOP015 Design and cost menus
- SITHKOP016 Select catering systems
- SITHPAT001 Produce cakes
- SITHPAT002 Produce gateaux, torten and cakes
- SITHPAT003 Produce pastries
- SITHPAT004 Produce yeast-based bakery products
- SITHPAT005 Produce petits fours
- SITHPAT006 Produce desserts
- SITHPAT007 Prepare and model marzipan
- SITHPAT008 Produce chocolate confectionery
- SITHPAT009 Model sugar-based decorations
- SITHPAT010 Design and produce sweet buffet showpieces
- SITHPAT011 Produce cakes
- SITHPAT012 Produce specialised cakes
- SITHPAT013 Produce pastries
- SITHPAT014 Produce yeast-based bakery products
- SITHPAT015 Produce petits fours
- SITHPAT016 Produce desserts
- SITHPAT017 Prepare and model marzipan
- SITHPAT018 Produce chocolate confectionery
- SITHPAT019 Model sugar-based decorations
- SITHPAT020 Design and produce sweet showpieces
- SITTGDE001 Interpret aspects of local Australian Indigenous culture
- SITTGDE002 Work as a guide
- SITTGDE003 Provide arrival and departure assistance
- SITTGDE004 Lead tour groups
- SITTGDE005 Prepare and present tour commentaries or activities
- SITTGDE006 Develop and maintain the general and regional knowledge required by guides
- SITTGDE007 Research and share general information on Australian Indigenous cultures
- SITTGDE008 Prepare specialised interpretive content on flora, fauna and landscape
- SITTGDE009 Prepare specialised interpretive content on marine environments
- SITTGDE010 Prepare specialised interpretive content on cultural and heritage environments
- SITTGDE011 Coordinate and operate tours
- SITTGDE012 Manage extended touring programs
- SITTGDE013 Interpret aspects of local Australian Indigenous culture
- SITTGDE014 Work as a guide
- SITTGDE015 Provide arrival and departure assistance
- SITTGDE016 Lead tour groups
- SITTGDE017 Prepare and present tour commentaries or activities
- SITTGDE018 Develop and maintain the general and regional knowledge required by guides
- SITTGDE019 Research and share information on Australian Indigenous cultures
- SITTGDE020 Prepare specialised interpretive content on flora, fauna and landscape
- SITTGDE021 Prepare specialised interpretive content on marine environments
- SITTGDE022 Prepare specialised interpretive content on cultural and heritage environments
- SITTGDE023 Coordinate and operate tours
- SITTGDE024 Manage extended touring programs
- SITTIND001 Source and use information on the tourism and travel industry
- SITTIND002 Source and use information on the holiday park and resort industry
- SITTIND003 Source and use information on the tourism and travel industry
- SITTIND004 Source and use information on the holiday park and resort industry
- SITTPPD001 Package tourism products
- SITTPPD002 Develop interpretive activities
- SITTPPD003 Coordinate and operate sustainable tourism activities
- SITTPPD004 Develop in-house recreational activities
- SITTPPD005 Develop host community awareness of tourism
- SITTPPD006 Assess tourism opportunities for local communities
- SITTPPD007 Research and analyse tourism data
- SITTPPD008 Develop tourism products
- SITTPPD009 Develop environmentally sustainable tourism operations
- SITTPPD010 Develop culturally appropriate tourism operations
- SITTPPD011 Develop and implement local or regional tourism plan
- SITTPPD012 Package tourism products
- SITTPPD013 Develop interpretive activities
- SITTPPD014 Coordinate and operate sustainable tourism activities
- SITTPPD015 Develop in-house recreational activities
- SITTPPD016 Research and analyse tourism data
- SITTPPD017 Develop tourism products
- SITTPPD018 Develop environmentally sustainable tourism operations
- SITTPPD019 Develop culturally appropriate tourism operations
- SITTTOP001 Load touring equipment and supplies
- SITTTOP002 Provide outdoor catering
- SITTTOP003 Allocate tour or activity resources
- SITTTOP004 Set up and operate a camp site
- SITTTOP005 Operate tours in a remote area
- SITTTOP006 Load touring equipment and supplies
- SITTTOP007 Provide outdoor catering
- SITTTOP008 Allocate tour or activity resources
- SITTTOP009 Set up and operate a camp site
- SITTTOP010 Operate tours in a remote area
- SITTTSL001 Operate online information systems
- SITTTSL002 Access and interpret product information
- SITTTSL003 Provide advice on international destinations
- SITTTSL004 Provide advice on Australian destinations
- SITTTSL005 Sell tourism products and services
- SITTTSL006 Prepare quotations
- SITTTSL007 Process reservations
- SITTTSL008 Book supplier products and services
- SITTTSL009 Process travel-related documentation
- SITTTSL010 Use a computerised reservations or operations system
- SITTTSL011 Source airfares for domestic flights
- SITTTSL012 Construct normal international airfares
- SITTTSL013 Construct promotional international airfares
- SITTTSL014 Construct advanced international airfares
- SITTTSL015 Administer billing and settlement plan
- SITTTSL016 Provide specialist advice on cruises
- SITTTSL017 Maintain product inventories
- SITTTVL001 Access and interpret product information
- SITTTVL002 Provide advice on international destinations
- SITTTVL003 Provide advice on Australian destinations
- SITTTVL004 Sell tourism products or services
- SITTTVL005 Prepare customer quotations
- SITTTVL006 Book tourism products and process documentation
- SITTTVL007 Use a computerised reservations or operations system
- SITTTVL008 Source airfares and issue tickets for domestic flights
- SITTTVL009 Construct international airfares
- SITTTVL010 Construct advanced international airfares
- SITTTVL011 Provide specialist advice on cruises
- SITTVAF001 Load and unload a ride
- SITTVAF002 Operate a ride location
- SITTVAF003 Operate a games location
- SITTVAF004 Tow and site recreational vehicles
- SITTVAF005 Fill LPG gas cylinders
- SITTVAF006 Load and unload a ride
- SITTVAF007 Operate a ride location
- SITTVAF008 Operate a games location
- SITTVAF009 Tow and site recreational vehicles
- SITTVAF010 Fill LPG gas cylinders
- SITXCCS001 Provide customer information and assistance
- SITXCCS002 Provide visitor information
- SITXCCS003 Interact with customers
- SITXCCS004 Provide lost and found services
- SITXCCS005 Provide club reception services
- SITXCCS006 Provide service to customers
- SITXCCS007 Enhance customer service experiences
- SITXCCS008 Develop and manage quality customer service practices
- SITXCCS009 Provide customer information and assistance
- SITXCCS010 Provide visitor information
- SITXCCS011 Interact with customers
- SITXCCS012 Provide lost and found services
- SITXCCS013 Provide club reception services
- SITXCCS014 Provide service to customers
- SITXCCS015 Enhance customer service experiences
- SITXCCS016 Develop and manage quality customer service practices
- SITXCCS017 Use a computerised booking system
- SITXCCS018 Make bookings and process documentation
- SITXCCS019 Prepare quotations
- SITXCOM001 Source and present information
- SITXCOM002 Show social and cultural sensitivity
- SITXCOM003 Provide a briefing or scripted commentary
- SITXCOM004 Address protocol requirements
- SITXCOM005 Manage conflict
- SITXCOM006 Source and present information
- SITXCOM007 Show social and cultural sensitivity
- SITXCOM008 Provide a briefing or scripted commentary
- SITXCOM009 Address protocol requirements
- SITXCOM010 Manage conflict
- SITXCRI001 Respond to a customer in crisis
- SITXCRI002 Manage a business continuity crisis
- SITXCRI003 Respond to a customer in crisis
- SITXCRI004 Manage a business continuity crisis
- SITXEBS001 Use social media in a business
- SITXEBS002 Develop, implement and monitor the use of social media in a business
- SITXEBS003 Build and launch a small business website
- SITXFIN001 Process financial transactions
- SITXFIN002 Interpret financial information
- SITXFIN003 Manage finances within a budget
- SITXFIN004 Prepare and monitor budgets
- SITXFIN005 Manage physical assets
- SITXFIN006 Manage revenue
- SITXFIN007 Process financial transactions
- SITXFIN008 Interpret financial information
- SITXFIN009 Manage finances within a budget
- SITXFIN010 Prepare and monitor budgets
- SITXFIN011 Manage physical assets
- SITXFIN012 Manage revenue
- SITXFSA001 Use hygienic practices for food safety
- SITXFSA002 Participate in safe food handling practices
- SITXFSA003 Transport and store food
- SITXFSA004 Develop and implement a food safety program
- SITXFSA005 Use hygienic practices for food safety
- SITXFSA006 Participate in safe food handling practices
- SITXFSA007 Transport and store food
- SITXFSA008 Develop and implement a food safety program
- SITXGLC001 Research and comply with regulatory requirements
- SITXGLC002 Identify and manage legal risks and comply with law
- SITXHRM001 Coach others in job skills
- SITXHRM002 Roster staff
- SITXHRM003 Lead and manage people
- SITXHRM004 Recruit, select and induct staff
- SITXHRM005 Manage volunteers
- SITXHRM006 Monitor staff performance
- SITXHRM007 Coach others in job skills
- SITXHRM008 Roster staff
- SITXHRM009 Lead and manage people
- SITXHRM010 Recruit, select and induct staff
- SITXHRM011 Manage volunteers
- SITXHRM012 Monitor staff performance
- SITXINV001 Receive and store stock
- SITXINV002 Maintain the quality of perishable items
- SITXINV003 Purchase goods
- SITXINV004 Control stock
- SITXINV005 Establish stock and purchasing and control systems
- SITXINV006 Receive, store and maintain stock
- SITXINV007 Purchase goods
- SITXINV008 Control stock
- SITXINV009 Establish stock purchasing and control systems
- SITXLAN001 Conduct basic oral communication in a language other than English
- SITXLAN002 Conduct routine oral communication in a language other than English
- SITXLAN003 Conduct oral communication in a language other than English
- SITXLAN004 Conduct complex oral communication in a language other than English
- SITXLAN005 Read and write information in a language other than English
- SITXLAN006 Read and write documents in a language other than English
- SITXLAN007 Conduct basic oral communication in a language other than English
- SITXLAN008 Conduct oral communication in a language other than English
- SITXLAN009 Read and write information in a language other than English
- SITXMGT001 Monitor work operations
- SITXMGT002 Establish and conduct business relationships
- SITXMGT003 Manage projects
- SITXMGT004 Monitor work operations
- SITXMGT005 Establish and conduct business relationships
- SITXMGT006 Manage projects
- SITXMPR001 Coordinate production of brochures and marketing materials
- SITXMPR002 Create a promotional display or stand
- SITXMPR003 Plan and implement sales activities
- SITXMPR004 Coordinate marketing activities
- SITXMPR005 Participate in cooperative online marketing initiatives
- SITXMPR006 Obtain and manage sponsorship
- SITXMPR007 Develop and implement marketing strategies
- SITXMPR008 Prepare and present proposals
- SITXMPR009 Coordinate production of brochures and marketing materials
- SITXMPR010 Create a promotional display or stand
- SITXMPR011 Plan and implement sales activities
- SITXMPR012 Coordinate marketing activities
- SITXMPR013 Participate in cooperative online marketing initiatives
- SITXMPR014 Develop and implement marketing strategies
- SITXMPR015 Obtain and manage sponsorship
- SITXMPR016 Prepare and present proposals
- SITXWHS001 Participate in safe work practices
- SITXWHS002 Identify hazards, assess and control safety risks
- SITXWHS003 Implement and monitor work health and safety practices
- SITXWHS004 Establish and maintain a work health and safety system
- SITXWHS005 Participate in safe work practices
- SITXWHS006 Identify hazards, assess and control safety risks
- SITXWHS007 Implement and monitor work health and safety practices
- SITXWHS008 Establish and maintain a work health and safety system
