Skillsets
Qualifications
Units of competency
- BSBCMN107A
Operate a personal computer
- BSBCUS401A Coordinate implementation of customer service strategies
- BSBEBU401A Review and maintain a website
- BSBEBU501A Investigate and design e business solutions
- BSBEBU502A Implement e business solutions
- BSBFIA301A Maintain financial records
- BSBFIA302A Process payroll
- BSBFIA303A Process accounts payable and receivable
- BSBFIA304A Maintain a general ledger
- BSBFIA401A Prepare financial reports
- BSBFIM501A Manage budgets and financial plans
- BSBFIM502A Manage payroll
- BSBFRA401B Manage compliance with franchisee obligations and legislative requirements
- BSBFRA403B Manage relationship with franchisor
- BSBFRA502B Manage a franchise operation
- BSBITA401A Design databases
- BSBITU102A Develop keyboard skills
- BSBITU201A Produce simple word processed documents
- BSBITU202A Create and use spreadsheets
- BSBITU203A Communicate electronically
- BSBITU301A Create and use databases
- BSBITU302A Create electronic presentations
- BSBITU305A Conduct online transactions
- BSBITU306A Design and produce business documents
- BSBITU309A Produce desktop published documents
- BSBITU402A Develop and use complex spreadsheets
- BSBMGT502B Manage people performance
- BSBMGT516A Facilitate continuous improvement
- BSBMGT617A Develop and implement a business plan
- BSBMKG401B Profile the market
- BSBMKG412A Conduct e-marketing communications
- BSBMKG509A Implement and monitor direct marketing activities
- BSBMKG510A Plan e-marketing communications
- BSBMKG605B Evaluate international marketing opportunities
- BSBMKG606B Manage international marketing programs
- BSBMKG607B Manage market research
- BSBPUR501B Develop, implement and review purchasing strategies
- BSBRES401A Analyse and present research information
- BSBSUS501A Develop workplace policy and procedures for sustainability
- BSBWOR204A Use business technology
- CPPSEC2012A Monitor and control individual and crowd behaviour
- CPPSEC3017A Plan and conduct evacuation of premises
- CPPSEC3018A Provide for the safety of persons at risk
- CUEAUD03B Operate vision systems
- CUEAUD06B Apply a general knowledge of vision systems to work activities
- CUEFOH03C Provide seating and ticketing advice
- CUEFOH04C Usher patrons
- CUEFOH06C Manage venue services
- CUEFOH08B Process incoming customer orders
- CUELGT05B Record and operate standard lighting cues
- CUELGT09A Apply a general knowledge of lighting to work activities
- CUEPMT11B Manage the production process
- CUEPRP02B Research, obtain and prepare props
- CUESET05B Apply set construction techniques
- CUESMT05B Stage manage the production/event
- CUESMT10B Organise and facilitate rehearsals
- CUESMT11B Create, update and use production reference documents
- CUESOU07B Apply a general knowledge of audio to work activities
- CUESTA01C Install staging elements
- CUESTA05C Apply a general knowledge of staging to work activities
- CUETEM03C Establish and manage production requirements and resources
- CUETEM06B Organise and monitor bump in_bump out
- CUETGE05C Maintain physical production elements
- CUETGE15B Handle physical elements during bump in_bump out
- CUFCMP301A Implement copyright arrangements
- CUFCMP501A Manage and exploit copyright arrangements
- CUFDIG303A Produce and prepare photo images
- CUFIMA01A Produce and manipulate digital images
- CUFPOP03B Compile a production schedule
- CULLB510B Develop and maintain community/stakeholder relationships
- CULMS008A Conceive, develop and realise exhibition designs
- CULMS012A Plan event touring
- CULMS412B Record and maintain collection information
- CUSADM08A Address copyright requirements
- CUSFIN01A Finance a project
- CUVADM08B Develop and manage public relations strategies
- CUVADM10B Research and utilise revenue and funding opportunities
- CUVCRS03B Produce computer-aided drawings
- FNSACCT407B Set up and operate a computerised accounting system
- HLTFA301B Apply first aid
- HLTFA302A Provide first aid in remote situation
- ICAS1193B Connect a workstation to the internet
- ICAS2017B Maintain system integrity
- MEM18001C Use hand tools
- MEM18002B Use power tools/hand held operations
- PUAWER004B Respond to workplace emergencies
- RIISAM204A Operate small plant and equipment
- RTE3601A Install irrigation systems
- RTE3605A Troubleshoot irrigation systems
- RTF2017A Prune shrubs and small trees
- RTF2204A Construct low-profile timber or modular retaining walls
- RTF2208A Lay paving
- RTF3036A Plan and establish plant displays
- RTF3204A Construct concrete structures and features
- RTF3217A Set out site for construction works
- SIFBGM001A Provide general grounds care
- SIFBGM002A Maintain property and structures
- SIFBGM006A Evaluate building and grounds maintenance and development needs
- SIFBGM007A Coordinate building and grounds maintenance and development
- SIRXCCS001A Apply point-of-sale handling procedures
- SIRXMER001A Merchandise products
- SIRXQUA001A Develop innovative ideas at work
- SIRXQUA002A Lead a team to foster innovation
- SIRXQUA003A Create an innovative work environment
- SIRXQUA004A Set up systems that support innovation
- SIRXRSK001A Minimise theft
- SIRXSLS001A Sell products and services
- SIRXSLS002A Advise on products and services
- SITHACS001B Provide accommodation reception services
- SITHACS002B Conduct night audit
- SITHACS003A Provide porter services
- SITHACS004B Provide housekeeping services to guests
- SITHACS005B Prepare rooms for guests
- SITHACS006B Clean premises and equipment
- SITHACS007B Launder linen and guest clothes
- SITHACS008B Provide valet service
- SITHASC001A Use basic Asian methods of cookery
- SITHASC002A Produce appetisers and snacks for Asian cuisines
- SITHASC003A Prepare stocks and soups for Asian cuisines
- SITHASC004A Prepare sauces, dips and accompaniments for Asian cuisines
- SITHASC005A Prepare salads for Asian cuisines
- SITHASC006A Prepare rice and noodles for Asian cuisines
- SITHASC007A Prepare meat, poultry, seafood and vegetables for Asian cuisines
- SITHASC008B Prepare desserts for Asian cuisines
- SITHASC009A Prepare curry paste and powder for Asian cuisines
- SITHASC010A Prepare satay for Asian cuisines
- SITHASC011A Prepare vegetarian dishes for Asian cuisines
- SITHASC012A Select, prepare and serve specialised Asian cuisines
- SITHASC013B Plan menus for Asian cuisines
- SITHASC014A Design and operate an Asian kitchen
- SITHASC015A Prepare and produce Japanese raw fish (sashimi)
- SITHASC016A Prepare and produce Japanese simmered, grilled, deepfried and steamed dishes
- SITHASC017A Prepare and produce Japanese one pot cookery
- SITHASC018A Prepare and produce Japanese rice cookery
- SITHASC019A Prepare and produce Japanese fruit-based desserts, cakes and sweetmeats
- SITHASC020A Prepare and produce Chinese dim sum
- SITHASC021A Prepare and cook Chinese roast meat cuts and poultry
- SITHASC022A Prepare and produce tandoori food items
- SITHASC023A Prepare and produce Indian breads
- SITHASC024A Prepare and produce Indian sweetmeats
- SITHASC025A Prepare Indian pickles and chutneys
- SITHASC026A Prepare and produce Indonesian crackers
- SITHASC027A Prepare, cook and serve Asian food for food service
- SITHASC028A Prepare, cook and serve Asian food for menus
- SITHCCC001B Organise and prepare food
- SITHCCC002A Present food
- SITHCCC003B Receive and store kitchen supplies
- SITHCCC004B Clean and maintain kitchen premises
- SITHCCC005A Use basic methods of cookery
- SITHCCC006A Prepare appetisers and salads
- SITHCCC007A Prepare sandwiches
- SITHCCC008A Prepare stocks, sauces and soups
- SITHCCC009A Prepare vegetables, fruit, eggs and farinaceous dishes
- SITHCCC010A Select, prepare and cook poultry
- SITHCCC011A Select, prepare and cook seafood
- SITHCCC012A Select, prepare and cook meat
- SITHCCC013A Prepare hot and cold desserts
- SITHCCC014A Prepare pastries, cakes and yeast goods
- SITHCCC015A Plan and prepare food for buffets
- SITHCCC016A Develop cost-effective menus
- SITHCCC017A Organise bulk cooking operations
- SITHCCC018A Prepare pates and terrines
- SITHCCC019A Plan, prepare and display a buffet
- SITHCCC020B Prepare portion-controlled meat cuts
- SITHCCC021B Handle and serve cheese
- SITHCCC022A Prepare chocolate and chocolate confectionery
- SITHCCC023B Select, prepare and serve specialised food items
- SITHCCC024B Select, prepare and serve specialised cuisines
- SITHCCC025A Monitor catering revenue and costs
- SITHCCC026A Establish and maintain quality control of food
- SITHCCC027A Prepare, cook and serve food for food service
- SITHCCC028A Prepare, cook and serve food for menus
- SITHCCC029A Prepare foods according to dietary and cultural needs
- SITHCCC030A Package prepared foodstuffs
- SITHCCC031A Operate a fast food outlet
- SITHCCC032A Apply cook-chill production processes
- SITHCCC033B Apply catering control principles
- SITHCCC034A Apply cook-freeze production processes
- SITHCCC035A Develop menus to meet special dietary and cultural needs
- SITHCCC036B Select catering systems
- SITHCCC037C Manage facilities associated with commercial catering contracts
- SITHCCC038B Plan catering for an event or function
- SITHCCC039B Prepare tenders for catering contracts
- SITHCCC040A Design menus to meet market needs
- SITHFAB001C Clean and tidy bar areas
- SITHFAB002C Operate a bar
- SITHFAB003A Serve food and beverage to customers
- SITHFAB004A Provide food and beverage service
- SITHFAB005A Provide table service of alcoholic beverages
- SITHFAB007A Complete retail liquor sales
- SITHFAB008A Provide room service
- SITHFAB009A Provide responsible service of alcohol
- SITHFAB010C Prepare and serve non alcoholic beverages
- SITHFAB011A Develop and update food and beverage knowledge
- SITHFAB012B Prepare and serve espresso coffee
- SITHFAB013A Provide specialist advice on food
- SITHFAB015A Prepare and serve cocktails
- SITHFAB016A Plan and monitor espresso coffee service
- SITHFAB017A Provide gueridon service
- SITHFAB018A Provide silver service
- SITHFAB020A Apply food and beverage skills in the workplace
- SITHFAB021A Provide and coordinate food and beverage service
- SITHFAB222A Conduct a product tasting for alcoholic beverages
- SITHFAB227A Operate and monitor cellar systems
- SITHFAB323A Provide advice on beers, spirits and liqueurs
- SITHFAB324A Provide specialised advice on food and beverage matching
- SITHFAB325A Provide specialised advice on Australian wines
- SITHFAB326A Provide specialised advice on imported wines
- SITHFAB428A Manage the sale or service of wine
- SITHGAM001A Attend gaming machines
- SITHGAM002A Operate a TAB outlet
- SITHGAM003A Conduct a Keno game
- SITHGAM004B Analyse and report on gaming machine data
- SITHGAM005A Develop and manage gaming activities
- SITHGAM006A Provide responsible gambling services
- SITHGAM007A Operate table games
- SITHGAM008A Deal a Baccarat game
- SITHGAM009A Conduct a Big Wheel game
- SITHGAM010A Deal a Blackjack game
- SITHGAM011A Deal a Poker game
- SITHGAM012A Deal a Pontoon game
- SITHGAM013A Conduct a Rapid Roulette game
- SITHGAM014A Conduct a Roulette game
- SITHGAM015A Conduct a Sic Bo game
- SITHGAM016A Spruik at a games location
- SITHIND001B Develop and update hospitality industry knowledge
- SITHIND002A Apply hospitality skills in the workplace
- SITHIND003A Provide and coordinate hospitality service
- SITHPAT001A Prepare and produce pastries
- SITHPAT002A Prepare and produce cakes
- SITHPAT003A Prepare and produce yeast goods
- SITHPAT004A Prepare bakery products for patisseries
- SITHPAT005A Prepare and present gateaux, torten and cakes
- SITHPAT006A Present desserts
- SITHPAT007A Prepare and display petits fours
- SITHPAT008A Prepare and model marzipan
- SITHPAT009A Prepare desserts to meet special dietary requirements
- SITHPAT010A Prepare and display sugar work
- SITHPAT011A Plan, prepare and display sweet buffet showpieces
- SITHPAT012A Plan patisserie operations
- SITTGDE001B Work as a guide
- SITTGDE002A Provide arrival and departure assistance
- SITTGDE003A Coordinate and operate a tour
- SITTGDE004A Lead tour groups
- SITTGDE005A Manage extended touring programs
- SITTGDE006A Prepare and present tour commentaries or activities
- SITTGDE007A Develop and maintain the general and regional knowledge required by guides
- SITTGDE008A Research and share general information on Australian Indigenous cultures
- SITTGDE009A Interpret aspects of local Australian Indigenous culture
- SITTGDE010A Prepare specialised interpretive content on flora, fauna and landscape
- SITTGDE011A Prepare specialised interpretive content on marine environments
- SITTGDE012A Prepare specialised interpretive content on cultural and heritage environments
- SITTHPR301B Plan and organise daily work
- SITTHPR302B Plan and organise in-house recreational activities
- SITTHPR303A Tow and site a recreational vehicle safely
- SITTIND001B Develop and update tourism industry knowledge
- SITTIND202B Develop and update caravan industry knowledge
- SITTPPD001B Research, assess and develop tourism products
- SITTPPD002A Research tourism data
- SITTPPD003B Source and package tourism products
- SITTPPD004A Plan and implement minimal impact operations
- SITTPPD005A Plan and develop interpretive activities
- SITTPPD006B Plan and develop ecologically sustainable tourism operations
- SITTPPD007A Plan and develop culturally appropriate tourism operations
- SITTPPD008A Develop host community awareness of tourism
- SITTPPD009A Assess tourism opportunities for local communities
- SITTPPD010A Develop and implement local or regional tourism plan
- SITTTOP001A Allocate tour resources
- SITTTOP002A Load touring equipment and conduct pre-departure checks
- SITTTOP003B Operate and maintain a 4WD tour vehicle
- SITTTOP004B Set up and operate a camp site
- SITTTOP005A Provide camp site catering
- SITTTOP006B Operate tours in a remote area
- SITTTSL001A Operate an online information system
- SITTTSL002A Access and interpret product information
- SITTTSL003A Source and provide international destination information and advice
- SITTTSL004A Source and provide Australian destination information and advice
- SITTTSL005A Sell tourism products and services
- SITTTSL006B Prepare quotations
- SITTTSL007B Receive and process reservations
- SITTTSL008B Book and coordinate supplier services
- SITTTSL009B Process travel -related documentation
- SITTTSL010B Control reservations or operations using a computerised system
- SITTTSL011A Maintain a product inventory
- SITTTSL012B Construct domestic airfares
- SITTTSL013B Construct normal international airfares
- SITTTSL014B Construct promotional international airfares
- SITTTSL015B Construct advanced international airfares
- SITTTSL016B Administer billing and settlement plan
- SITTVAF001A Provide venue information and assistance
- SITTVAF002A Provide a briefing or scripted commentary
- SITTVAF003A Operate a ride location
- SITTVAF004A Load and unload a ride
- SITTVAF005B Operate a games location
- SITXADM001A Perform office procedures
- SITXADM002A Source and present information
- SITXADM003A Write business documents
- SITXADM004A Plan and manage meetings
- SITXCCS001B Provide visitor information
- SITXCCS002A Provide quality customer service
- SITXCCS003A Manage quality customer service
- SITXCCS004A Provide club reception services
- SITXCCS305A Provide lost and found facility
- SITXCOM001A Work with colleagues and customers
- SITXCOM002A Work in a socially diverse environment
- SITXCOM003A Deal with conflict situations
- SITXCOM004A Communicate on the telephone
- SITXCOM005A Make presentations
- SITXCOM006A Address protocol requirements
- SITXENV001A Participate in environmentally sustainable work practices
- SITXENV002A Implement and monitor environmentally sustainable work practices
- SITXENV003A Develop workplace policy and procedures for sustainability
- SITXEVT001B Develop and update event industry knowledge
- SITXEVT002B Provide event staging support
- SITXEVT003B Process and monitor event registrations
- SITXEVT004B Coordinate on-site event registrations
- SITXEVT005B Organise in -house events or functions
- SITXEVT006A Research and evaluate event industry trends and practices
- SITXEVT007B Determine event feasibility
- SITXEVT008A Plan and develop event proposals and bids
- SITXEVT009A Develop event concepts
- SITXEVT010B Evaluate and address event regulatory requirements
- SITXEVT011A Develop crowd control plans and procedures
- SITXEVT012A Select event venues and sites
- SITXEVT013A Manage event staging
- SITXEVT014A Develop conference programs
- SITXEVT015B Manage exhibitions
- SITXEVT016B Organise and monitor event infrastructure
- SITXEVT017B Provide on-site event management services
- SITXEVT018B Develop a transport strategy for an event
- SITXEVT019A Manage multi -venue events
- SITXFIN001A Process financial transactions
- SITXFIN002A Maintain financial records
- SITXFIN003A Interpret financial information
- SITXFIN004A Manage finances within a budget
- SITXFIN005A Prepare and monitor budgets
- SITXFIN006A Obtain and manage sponsorship
- SITXFIN007A Manage physical assets
- SITXFIN008A Manage financial operations
- SITXFSA001A Implement food safety procedures
- SITXFSA002A Develop and implement a food safety program
- SITXFSA003A Transport and store food in a safe and hygienic manner
- SITXGLC001A Develop and update legal knowledge required for business compliance
- SITXHRM001A Coach others in job skills
- SITXHRM002A Recruit, select and induct staff
- SITXHRM003A Roster staff
- SITXHRM004A Manage volunteers
- SITXHRM005A Lead and manage people
- SITXHRM006A Monitor staff performance
- SITXHRM007A Manage workplace diversity
- SITXHRM008A Manage workplace relations
- SITXHRM009A Provide mentoring support to business colleagues
- SITXICT001A Build and launch a website for a small business
- SITXINV001A Receive and store stock
- SITXINV002A Control and order stock
- SITXINV003A Manage and purchase stock
- SITXLAN1__A Conduct basic workplace oral communication in a language other than English
- SITXLAN2__A Conduct routine workplace oral communication in a language other than English
- SITXLAN3__A Conduct workplace oral communication in a language other than English
- SITXLAN4__A Conduct complex workplace oral communication in a language other than English
- SITXLAN5__A Read and write workplace information in a language other than English
- SITXLAN6__A Read and write workplace documents in a language other than English
- SITXMGT001A Monitor work operations
- SITXMGT002A Develop and implement operational plans
- SITXMGT003A Manage projects
- SITXMGT004A Develop and implement a business plan
- SITXMGT005A Manage business risk
- SITXMGT006A Establish and conduct business relationships
- SITXMPR001A Coordinate production of brochures and marketing materials
- SITXMPR002A Create a promotional display or stand
- SITXMPR003A Plan and implement sales activities
- SITXMPR004A Coordinate marketing activities
- SITXMPR005A Develop and manage marketing strategies
- SITXMPR006A Participate in cooperative online marketing initiatives for the tourism industry
- SITXOHS001B Follow health, safety and security procedures
- SITXOHS002A Follow workplace hygiene procedures
- SITXOHS003B Identify hazards, and assess and control safety risks
- SITXOHS004B Implement and monitor workplace health, safety and security practices
- SITXOHS005A Establish and maintain an OHS system
- SITXQUA001A Contribute to workplace improvements
- SITXQUA002A Originate and develop a concept
- SRCAQU001B Monitor pool water quality
- SRXFAC001B Maintain equipment for activities
- SRXFAC002B Maintain sport and recreational facilities
- SRXFAC003B Implement facility maintenance programs
- SRXFAC005B Coordinate facility and equipment acquisition and maintenance
- SRXFAC008B Obtain facilities
- SRXFAC009B Plan, develop and commission facility development
- SRXINU003A Analyse participation patterns in specific markets of the leisure and recreation industry
- SRXINU011A Develop and maintain a competitive pricing strategy for a leisure and recreation service
- SRXINU014A Research and document the history of specific leisure and recreation service(s)
- TLIB307C Carry out vehicle servicing and maintenance
- TLIC107C Drive vehicle
- TLIC807C Drive coach/bus
- TLIE507C Carry out basic workplace calculations
- UEGNSG604A Fill gas cylinders
