What are the critical aspects of evidence required for this unit of competency as a whole?
The critical requirements that are valuable for this unit of competency as a whole are listed below.
Assessment must confirm one's ability to:
communicate effectively with supervisors and follow instructions
use equipment, tools and machinery commonly found in the workplace safely and correctly
undertake basic maintenance activities
maintain a clean and safe workplace.
What specific knowledge is needed to achieve the performance criteria?
Knowledge and understanding are essential to apply this unit in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this unit of competency are listed below and include:
organisational standards for the presentation of workplace and surroundings
awareness of the relationship between specific maintenance activities and the external environment and of how to minimise the impact of these activities
OHS policies, procedures and responsibilities
safety symbols and signs.
What specific skills are needed to achieve the performance criteria?
To achieve the performance criteria, some complementary skills are required. These skills include:
ability to work in a team and contribute to team objectives
ability to understand and follow instructions
ability to use equipment, tools and machinery correctly and safely
ability to carry out basic maintenance activities
literacy skills to read and follow organisational policies and procedures including OHS; follow sequenced written instructions; and record information accurately and legibly
interpersonal skills to relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities
oral communication skills / language competence required to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification and seeking advice from supervisor
numeracy skills to complete basic arithmetic calculations and measure volumes
problem-solving skills to use available resources and prioritise daily tasks.
What are the specific resource implications for this unit of competency?
For valid assessment, one must have opportunities to participate in a range of exercises, case studies and other real and simulated practical and knowledge assessments that demonstrate the skills and knowledge to participate in maintaining the animal care workplace. One must also have access to the resources listed below that include:
personal protective clothing and equipment
equipment, tools and machinery commonly found in the workplace.
What considerations should there be for consistency in performance?
To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities and, where possible, over a number of assessment activities.
The skills and knowledge required to maintain the animal care workplace must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events. For example, this could include work within different workplaces and with different maintenance practices and organisational procedures and practices.
What considerations should there be for context of assessment?
Assessment for this unit of competency is to be largely practical in nature and will be most appropriately assessed in an animal care workplace or in a situation that reproduces normal work conditions.
There must be access in either situation to the appropriate equipment and / or resources to enable one to demonstrate competency.
What processes should be applied to this unit of competency?
There are a number of processes that are learnt throughout work and life which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added. The questions below highlight how these processes are applied in this unit of competency. Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process and 3 = perform, administer and design the process.
1. How can communication of ideas and information (1) be applied?
By discussing information about the job, tasks and problems with supervisors.
2. How can information be collected, analysed and organised (1)?
By locating, applying and clarifying when required workplace and supervisors' instructions.
3. How are activities planned and organised (1)?
By discussing work tasks with supervisors in order to complete them efficiently, in a logical sequence and in a timely manner.
4. How can teamwork (1) be applied?
By participating with others in undertaking work tasks.
5. How can the use of mathematical ideas and techniques (0) be applied?
6. How can problem-solving skills (1) be applied?
By referring to supervisors for guidance.
7. How can the use of technology (1) be applied?
By using technology to communicate with others.
Are there other units of competency that could be assessed with this one?
This unit of competency could be assessed on its own or in combination with other competencies relevant to the job function.