Assist with client movement

This unit of competency describes the skills and knowledge required to support clients who require assistance with basic physical movement which may be due to incapacity


Work performed requires a range of well developed skills where some discretion and judgement is required. Individuals will take responsibility for their own outputs and limited responsibility for the output of others


Not Applicable

Elements and Performance Criteria



1. Prepare to assist with client movement

1.1 Confirm requirements for assisting with client movement with relevant personnel and care plan or organisation policy and procedures

1.2 Select equipment according to client requirements

1.3 Appropriately prepare environment

1.4 Explain the procedure to client and answer questions as required and according to appropriate communication protocols

1.5 Seek client consent and cooperation

1.6 Carry out procedure according to safe working practices

2. Assist with client movement

2.1 Carry out client movement using appropriate safe handling method and equipment as required

2.2 Take appropriate action to ensure client comfort and safety throughout positioning or transfer

2.3 Communicate with clients during movement according to appropriate protocols

3. Complete assistance with client movement

3.1 Return equipment to appropriate place as required

3.2 Clean equipment in accordance with organisation policy and procedures

3.3 Report equipment faults immediately in accordance with organisation procedures

Required Skills

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Basic body biomechanics

Cleaning policy and procedure for lifting and transfer equipment

Client condition as it relates to transferring/lifting/transporting

Client confidentiality and privacy requirements

Importance of maintaining skin integrity

Infection control procedures

'No lifting' or 'limited lifting' policies and procedures of the organisation

WHS procedures

Own limitations in carrying out manual handling tasks

Range of mobility and transfer techniques as required by the organisation and WHS policies

Range of movement and motion (active, passive, tone)

Risk that jewellery and personal attire may present

Soft tissue joint structure

Essential Skills:

It is critical that the candidate demonstrate the ability to

Use correct manual handling techniques

Undertake procedures in a safe caring manner that maintains the dignity of the client

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Assist a professional with client movement

Assist clients with meals

Communicate effectively with clients and colleagues

Deal with conflict

Operate lifting and transfer equipment

Prior completion of a manual handling training course (desirable)

Solve problems including the ability to use available resources and prioritise workload

Use oral communication skills required to fulfil job roles in a safe manner and as specified by the organisation, including skills in asking questions, providing clear information, listening to and understanding workplace instructions, and clarifying workplace instructions when necessary

the organisation may require competence in English or community language, depending on client group

Use reading and writing skills required to fulfil job roles in a safe manner and as specified by organisation

the level of skill may range from the ability to understand WHS policy, to reading workplace safety or procedure manuals, to following manufacturers' specifications

literacy support available in the workplace may range from having access to support or assistance from expert/mentor/supervisor, to having no communication supports available

literacy may be required in English or a community language

Work with others and display empathy with client and relatives

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of performance in an actual or simulated workplace setting is required

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Context of and specific resources for assessment:

Equipment as described in the Range Statement

Workplace health and safety manual

Infection control manual

Manual handling and lifting policies of the organisation

Equipment manufacturer's instructions

Method of assessment

Observation of work activities in client support

Observation of simulation and/or role play involving client support

Discussion of physical and/or behavioural contingency scenarios involving duty of care

Authenticated transcripts of relevant education/training courses

Recognition of relevant life/work experience

Written assignments/projects or questioning should be used to assess knowledge

Authenticated reports of providing client support

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Related unit:

This unit can be assessed independently, but may be concurrently assessed with:

HLTCSD304D Support the care of clients

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Relevant personnel may include:

Allied health professional

Medical staff and nursing staff

Other health professionals

Assisting with client movement may include but is not limited to:

Actions to be taken when a client is falling

Active and passive movement

Assistance with repositioning

Assisting a client in an emergency

Assisting a client off the floor

Assisting client to be weighed on chair weighing scales

Assisting client to change position in bed

Assisting client to use crutches or other walking aids eg frames, rollators

Assisting client to walk

Assisting the client or co-worker to use a hoist or mechanical lifter for transfers

Moving a client by wheelchair or trolley

Moving a deceased person

Moving client between wheelchair or trolley and bed, toilet or stationary equipment

Moving client to a standing or seated position

Placing client in a wheelchair

Transfers from wheelchair to shower chair or toilet

Utilising mobility aids owned by or associated with the client


Not Applicable

Employability Skills

This unit contains Employability Skills

Licensing Information

Not Applicable