Manage a multi team response

This unit covers the competency to manage a multi team response to incidents which may be time critical and/or potentially threatening to life, property or the environment.


The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.


Prerequisite Unit/s

PUAOPE001B Supervise response (Fire specific)

Elements and Performance Criteria



1. Conduct an assessment of incident

1.1 A risk assessment of all factors impacting upon the response is conducted

1.2 An initial assessment of resources required is conducted

1.3 Resources required to deal with the incident are identified

1.4 Constraints which may impede the response are identified

1.5 Initial response options are identified and assessed

2. Establish control and command

2.1 Control is assumed in accordance with the organisation's policies and procedures

2.2 Communication systems are activated in accordance with organisation's policies and procedures

2.3 Reporting processes are activated in accordance with organisational policies and procedures to provide continuous monitoring and evaluation of incident

2.4 Command and control facilities are established

3. Develop operational plan

3.1 Operational plan is developed and adjusted if required in accordance with response requirements and operational guidelines

3.2 Response strategies are identified

3.3 Tactics to effectively manage the incident are identified in accordance with the operational plan

3.4 Tasks are determined and prioritised

4. Implement operational plan

4.1 Operational plan is communicated to teams in accordance with the organisation's guidelines

4.2 Resources are deployed to ensure that the operational plan is implemented in accordance with organisation guidelines

4.3 Operations are conducted and monitored in accordance with the operational plan

4.4 Operational reports are issued in accordance with policy and procedures

4.5 Operations are modified as required by the situation

4.6 Resources are requested, acquired and deployed

5. Manage post incident operations

5.1 Resources are accounted for and demobilised in accordance with organisational policies and procedures

5.2 Post operational documentation is completed to organisational requirements

5.3 Post incident recovery is initiated in accordance with the organisation's policies and procedures

5.4 Effectiveness of operations is evaluated and documented

5.5 Debriefing conducted in accordance with organisational guidelines

5.6 Recommendations are made for changes in policies and procedures

Required Skills

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

accessing information and support from the control facility

development of response plans including predicting consequences and identifying improvements

effective and efficient deployment of human and physical resources including:

electronic data exchange systems etc.

equipment and consumables

identification and correct use of equipment


other organisations


personnel and external authorities

processes and procedures

radio frequency devices

team and personnel management

team dynamics

use of a range of information technology devices including computers

using tools and techniques to solve problems

Required Knowledge

codes of practice or other legislative requirements

current principles and practices in response activities

display of the following knowledge and skills in terms of job role or function:

emergency management plans

emergency site layout

focus of operation of work systems and equipment


organisational command structure

relevant agreements

roles and responsibilities of all organisations

security and confidentiality of material

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in assessment of incident both functionally and strategically; development of a plan and implementation of response in accordance with the organisation's policies and procedures.

Strategic reaction to changes within the emergency environment

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Assessment may occur in an operational environment or in an industry-approved simulated work environment

Specific resources for assessment

Resources should involve access to, or simulation of, emergency situations in a multi-team response environment.

This includes resources relating to: equipment, personnel, facilities etc appropriate to the emergency situation and within the bounds of responsibility as designated within the requirements of control

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Initial response options will be determined by

the availability of resources and estimated outcome

organisational guidelines

regulatory authorities

legislative requirements

Risks to life and property may include



hazardous materials


severe storm

biological agents

fauna rescue

Transport may include

on road

off road




Command facility may include

field facility such as an existing airfield helipads or established operations centre

En route hazards may include


prevailing weather

road conditions





atmospheric hazards

tidal conditions

restricted areas


other aircraft

interference communications

Hazardous conditions may include

adverse weather

after dark operations

difficult terrain

dangerous goods and substances

time pressure


Incident assessment may include

type of incident

risk to life

property and environment


capability of assigned personnel

adequacy of allocated equipment

information gathered from existing plans/databases


meteorological profiles

Communications systems may include






mobile data terminal





Incidents may include

life threatening situations

protection of property and the environment

Constraints may include




prevailing weather

restrictions on duration of work or the conditions under which personnel may be employed

constraints on road closure

redirection of water course

military areas

Aboriginal and Torres Strait Islander sacred sites

other areas of environmental and cultural significance

seasonal factors

wilderness areas

hazardous areas

other areas requiring permission and/or authorisation to enter

existing emergency management plans


Documentation and reporting requirements may include

input to debriefs

completion of logs


journal records

assessment of safety procedures utilised

financial statements

post-operational report

Resources may include

human -

operations personnel


support personnel

local, federal and state/territory governments

physical - equipment



technology devices

communication devices

equipment characteristics

support services



safety equipment



specialised personnel such as aviation authorities



Command facility establishment procedures and principles may include

proximity to incident

size and type of structure

special incident requirements

communication modes



climatic conditions

logistical operations

site access and exit requirements

security arrangements

Monitoring of operations may include

progress against plan

welfare of personnel

utilisation of resources and potential of incident

Organisational policy, procedures, requirements and guidelines may vary between sectors and organisations and may include

legislation relevant to the operation/incident/response

legislation relevant to the organisation


corporate and strategic plans

operational procedures

operational performance standards

organisational personnel practices and guidelines

organisational quality standards

Civil Aviation Orders

search and rescue time


Operational plan may include

aims and objectives of the response/incident/operation

possible strategies to achieve objectives

possible tactics to implement strategies

resources required including their availability


contingencies and alternatives

monitoring and evaluative procedures

reporting requirements


flight plans

consideration or aircraft type

performance and suitability

Operational plan may include

document (formal or informal)

part of an overall plan

cover one or more place

area or region


Not applicable.

Employability Skills

This unit contains employability skills.

Licensing Information

Not applicable.