Promote a learning environment in the workplace

This unit covers the competency to promote a workplace learning environment in which work and learning are integrated to support the achievement of individual and organisation objectives.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.


This unit applies to all Public Safety workers who have leadership roles in their organisation, but is particularly relevant to those workers with supervisory or managerial responsibilities for teams.


Not applicable.

Elements and Performance Criteria



1. Create learning opportunities

1.1 Workplace environments which facilitate learning are developed and supported.

1.2 Learning plans are developed as an integral part of individual/team performance plans.

1.3 Learning plans reflect the diversity of learning styles, development needs and learning opportunities.

1.4 Individual/team access to, and participation in, learning opportunities is facilitated.

1.5 Consultation with training and development specialists results in the planning and provision of learning which enhances individual, team and organisation performance.

2. Facilitate and promote learning

2.1 Workplace activities are used as opportunities for learning.

2.2 Coaching and mentoring is used to develop workplace knowledge, skills and attitudes.

2.3 The benefits of learning are shared with others in the team/organisation.

2.4 Workplace achievement is recognised by timely and appropriate recognition, feedback and rewards.

3. Monitor and improve learning effectiveness

3.1 Performance of individuals/teams is monitored to determine the type and extent of additional work based support.

3.2 Feedback from individuals/teams is used to identify and introduce improvements in future learning arrangements.

3.3 Change in the workplace environment is facilitated to promote learning.

3.4 Records and reports of competency are documented and maintained within the organisation's systems and procedures.

Required Skills

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

develop learning plans

develop links between work and learning

promote collaborative processes in developing a learning environment

promote the achievement of competencies in the workplace

provide leadership and support to individuals and teams to develop and maintain a flexible learning environment

provide or arrange support for those who have learning difficulties

support and encourage learning by individuals and teams

Required Knowledge

group dynamics

learning strategies

organisation records and reports of competency procedures

principles of adult learning

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Knowledge and application of strategies which facilitate and promote an effective workplace learning environment.

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

Evidence in facilitating and promoting a learning environment in the workplace Knowledge may be assessed through:

written assignment

debriefings and action learning projects.

Specific resources for assessment

No special requirements.

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Learning opportunities arise from organisation may include:





performance plans

quality and continuous improvement processes and standards


participation in committees

managing projects

developing plans

analysis of incidents/response/emergency

organisation’s approach to environmental management and sustainability

Learning strategies may include:




action learning

structured training programs


Not applicable.

Employability Skills

This unit contains employability skills.

Licensing Information

Not applicable.