This unit applies to all Public Safety workers who have leadership roles in their organisation, but is particularly relevant to those workers with supervisory or managerial responsibilities for teams.
Elements and Performance Criteria
1. Create learning opportunities
1.1 Workplace environments which facilitate learning are developed and supported.
1.2 Learning plans are developed as an integral part of individual/team performance plans.
1.3 Learning plans reflect the diversity of learning styles, development needs and learning opportunities.
1.4 Individual/team access to, and participation in, learning opportunities is facilitated.
1.5 Consultation with training and development specialists results in the planning and provision of learning which enhances individual, team and organisation performance.
2. Facilitate and promote learning
2.1 Workplace activities are used as opportunities for learning.
2.2 Coaching and mentoring is used to develop workplace knowledge, skills and attitudes.
2.3 The benefits of learning are shared with others in the team/organisation.
2.4 Workplace achievement is recognised by timely and appropriate recognition, feedback and rewards.
3. Monitor and improve learning effectiveness
3.1 Performance of individuals/teams is monitored to determine the type and extent of additional work based support.
3.2 Feedback from individuals/teams is used to identify and introduce improvements in future learning arrangements.
3.3 Change in the workplace environment is facilitated to promote learning.
3.4 Records and reports of competency are documented and maintained within the organisation's systems and procedures.
This describes the essential skills and knowledge and their level, required for this unit.
develop learning plans
develop links between work and learning
promote collaborative processes in developing a learning environment
promote the achievement of competencies in the workplace
provide leadership and support to individuals and teams to develop and maintain a flexible learning environment
provide or arrange support for those who have learning difficulties
support and encourage learning by individuals and teams
organisation records and reports of competency procedures
principles of adult learning
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Knowledge and application of strategies which facilitate and promote an effective workplace learning environment.
Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.
Context of and specific resources for assessment
Context of assessment
Evidence in facilitating and promoting a learning environment in the workplace Knowledge may be assessed through:
debriefings and action learning projects.
Specific resources for assessment
No special requirements.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Learning opportunities arise from organisation may include:
quality and continuous improvement processes and standards
participation in committees
analysis of incidents/response/emergency
organisation’s approach to environmental management and sustainability
Learning strategies may include:
structured training programs
This unit contains employability skills.