- SIRXQUA001A - Develop innovative ideas at work
Develop innovative ideas at work
This unit applies to team members who are encouraged develop innovative ideas in the workplace. It requires the skills to interpret or observe a need and develop a detailed idea. It involves the creative generation and discussion of a number of ideas or solutions, accepting positive and negative feedback, and testing ideas in order to establish and present a workable outcome that meets the needs of the end user.
Elements and Performance Criteria
Elements describe the essential outcomes of a unit of competency.
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.
1. Interpret the need for innovation.
1.1.Observe the need for innovation within workplace context.
1.2.Challenge assumptions about products and processes to identify opportunities for innovation.
1.3.Project possible future contexts and environments for the innovation.
1.4.Define end user requirements.
1.5.Identify resources and constraints.
1.6.Research factors and ethical considerations that may impact on the idea.
1.7.Access relevant organisational knowledge.
2. Generate ideas.
2.1.Conceptualise ideas using a range of creative thinking techniques.
2.2.Apply relevant knowledge to explore a range of approaches.
2.3.Seek stimulation from alternative sources.
2.4.Test ideas against brief and other factors.
2.5.Select preferred option.
3. Collaborate with others.
3.1.Develop ideas in conjunction with relevant people.
3.2.Seek and accept feedback from relevant people in an appropriate fashion.
3.3.Modify ideas according to feedback.
3.4.Maintain and utilise a network of peers to discuss ideas.
4. Analyse and reflect on ideas.
4.1.Analyse ideas from different perspectives.
4.2.Use appropriate strategies to capture reflections.
4.3.Examine ideas to ensure they meet context requirements, best practice and future needs.
4.4.Allow time for the development and analysis of ideas.
5. Represent ideas.
5.1.Select an appropriate communication technique for the target audience.
5.2.Develop the presentation of the idea with the audience in mind.
5.3.Present the idea to educate and inform the client.
5.4.Modify the idea according to client feedback.
6. Evaluate ideas.
6.1.Review ideas using appropriate evaluation methods to ensure they meet required needs.
6.2.Modify ideas as required.
This section describes the essential skills and knowledge and their level, required for this unit.
interpersonal skills to:
collaborate with others and represent ideas through clear and direct communication
ask questions to identify and confirm requirements
use language and concepts appropriate to cultural differences
use and interpret non-verbal communication
work within teams
analytical and lateral thinking skills to examine self and external factors
relevant technical knowledge
broad industry and market knowledge
social, environmental and work culture impacts
principles of innovation
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
interprets the need for innovation in the workplace
identifies resources and constraints and researches affecting factors when generating innovative ideas
generates ideas using creative thinking techniques
tests ideas against brief and other relevant factors
presents and discusses ideas with relevant people
seeks feedback and modifies ideas accordingly
analyses and reflects on ideas to ensure they meet end user requirements
presents ideas using appropriate communication methods
reviews and modifies idea using appropriate evaluation methods.
Context of and specific resources for assessment
Assessment must ensure access to:
a real or simulated work environment
relevant documentation, such as store policy and procedures manuals
a range of communication equipment.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
a detailed case study
written or verbal questioning to assess knowledge and understanding
review of portfolios of evidence and third-party workplace reports of on-the-job performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Innovation may include:
generating new ideas or solutions
developing new uses for old ideas and making them useful or a means of improvement.
End user requirements may refer to:
who will be using the end product
why the product or process is needed
how will it be used
advantages will it provide
where it will be used.
Resources and constraints may include:
Factors and ethical considerations may include:
Organisational knowledge may include:
information gained from books and audiovisual resources
knowledge from different work areas
informatin from work colleagues
Feedback may be:
formal or informal
Creative thinking techniques may include:
building on associations
lateral thinking games
mind mapping, drawings
six thinking hats
Stimulation from alternative sources may include:
reading books and industry journals
talking with colleagues and friends
visiting art galleries and museums
going to industry workshops
Relevant people may include:
Maintaining a network of peers may include:
participating in forums
participating in industry training
becoming a member of a network.
Capture of reflections may include:
imagining possible outcomes
imagining best and worst case scenarios.
Communication techniques may include:
writing a proposal
building a model
showing a film
presenting a talk
preparing a report
drawing a diagram.
The audience may include:
internal contacts, such as management and other team members
groups or individuals
people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.
Presentation of ideas may include:
helping the client visualise and understand the idea
accepting others opinions
explaining the proposal
Formalreview of the idea may involve:
checking that the idea can be implemented
that it meets the client and end user needs
Evaluation methods may include:
discussing the process with colleagues or supervisors
writing a report of the outcomes.
Quality and Innovation
This unit contains employability skills.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.